Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Merseyside Automotive

EAST DEVONPORT
star star star star star_half

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"Fast and good expert service"

John, Mini Mini

Goodyear Autocare Launceston

LAUNCESTON CBD
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The entire experience was great. Really good communications. I got what I wanted...

The entire experience was great. Really good communications. I got what I wanted for the price agreed. I will definitely use it again :)

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Wendy, Mitsubishi Lancer

Midas Launceston

LAUNCESTON CBD
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"Quick, easy, best price and great customer service."

Alice, Nissan X-Trail

Top Drop Automotive

WEST LAUNCESTON
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"Great service, highly recommended."

Kathryn, Toyota Kluger

No deposit & interest free

BOOK NOW, PAY LATER

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I highly recommend this business. I will be taking my vehicles here for any fur...

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Prue, SUBARU IMPREZA

Jackmans Garage Pty Ltd

MOONAH
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The staff were really nice and they acted with a level of professionalism I woul...

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Attila, NISSAN PULSAR

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The workshop explained everything fully and checked with me before doing anythin...

The workshop explained everything fully and checked with me before doing anything additional to the quote.

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Julian, Toyota Corolla

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Specialist Auto Hobart

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Welcoming, timely, car cleaned well, but no indication of what had been checked or done. The oil was changed at a cost of $47, 3 months ago. I had a car service at the same business and was advised that the brakes were close to needing some work. Yet after 3 months more driving, there was no mention of any concerns. I thought I'd get a tick sheet advising me of what they had checked and what future concerns may be required. They had many cars booked in for service, maybe too many for a good quality service.

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Barb, Hyundai i20

AutoTechnik

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"Professional, friendly and car is running great, thanks guys!"

Martin, Volvo XC90

Specialist Auto Mornington

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Excellent price, great customer service and a quality job done on the car too. I...

Excellent price, great customer service and a quality job done on the car too. I'll definitely go back :)

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Stevo, Holden Barina

Ecotune Automotive

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The guy is amazing. Fixed our car and even helped us late at night with a miner ...

The guy is amazing. Fixed our car and even helped us late at night with a miner adjustment. I would highly recommend his work and knowledge :)

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Danielle, Mitsubishi Lancer

ABS Morwell

MORWELL
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J Smith Motors

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Beagle Boys Automotive

ROSEBUD WEST
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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

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Tyreright Hastings

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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Creighton's TJM

TRARALGON CBD
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The booking was cancelled on Monday but was phone and new booking done for Frida...

The booking was cancelled on Monday but was phone and new booking done for Friday . Which they rang me. Dropped car off at about 8:30am car service and completed by 12 noon and price came in under fixed price car gave me. Will be using them all the time now

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Roinoldi, Ford Fairmont

Peninsula Diesel Repairs

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Rohan, NISSAN NAVARA

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"loved it there, great service and a great Team!"

Kelly, Audi A4

The Tyre Place Mornington

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I have used The Tyre Place several times and found them to be spot on, a no fuss...

I have used The Tyre Place several times and found them to be spot on, a no fuss service is completed for a very reasonable price,with no surprises at the end. Any problem that is found is discussed prior to proceeding. Much more user friendly than many of the Holden Dealers for service. Recommended.

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Brian, HOLDEN COMMODORE

Seaside Auto Care

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Customer approach was very good, service was conducted without any problems and ...

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Deb, TOYOTA RAV4

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Excellent 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀�...

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Gregs Auto Care & Batteries

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Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

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Very happy with my service! Will definitely be back for my next service. Thanks ...

Very happy with my service! Will definitely be back for my next service. Thanks :)

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Kelsey, Mitsubishi Lancer

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Michael provided great service and offered advice on the best options for my veh...

Michael provided great service and offered advice on the best options for my vehicle when issues arose whilst taking my budget into account.

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James, Holden Insignia

Midas Frankston

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"Very obliging & courteous"

Maureen, Suzuki Swift

Bridgestone Select Cranbourne

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"Didnt see much difference..."

Ethan, Toyota Corolla

Sureshift Automatics

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"Good work, completed early and very helpful and explained the work well"

Heather, Hyundai i20

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LHR automotive provides excellent service. Thanks Rob. It is a pleasure to leave...

LHR automotive provides excellent service. Thanks Rob. It is a pleasure to leave my car and pick it up at the quoted time, pay the quoted price and leave feeling confident that the work needed has been done. I have recommended LHR to family members and friends.

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Patricia, Honda Jazz

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"Perfect customer service!! Wish I discovered this place earlier."

Tim, Toyota 86

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Fast friendly and informative service. Free wiper blades and tyre black on my wh...

Fast friendly and informative service. Free wiper blades and tyre black on my wheels!! Gotta love freebies

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Susanne, Toyota CAMRY

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Good service. Had to leave car for 8 hours to get serviced so wasn't a quick one...

Good service. Had to leave car for 8 hours to get serviced so wasn't a quick one.

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Kelsey, Mitsubishi Lancer

Tyres & Auto Carrum Downs

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Linda, Mitsubishi ASX

AllCars Cranbourne West

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Neil, Holden Commodore

Ocean Grove Service Centre

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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

Rapid Tune Carrum Downs

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Freya, Holden Commodore

Berwick Automotive Specialists

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"Job done as specified also, shown what needs looking at."

Glen, Mazda Tribute

Berwick Auto Electrics & Mechanical

BERWICK
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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on...

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Chuong, Holden Barina

About Auto Mechanics

HAMPTON PARK
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The staff were ready for me when I arrived. They informed me the job would take ...

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Christine, TOYOTA YARIS

Bridgestone Select Fountain Gate

NARRE WARREN
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Stuart was more than willing to check all aspects of the log book service were c...

Stuart was more than willing to check all aspects of the log book service were covered. Very happy,!

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Carol, Renault Megane III

Midas Service Centre Fountain Gate

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Service was done within an hour, Midas put an entry into log book as well due to...

Service was done within an hour, Midas put an entry into log book as well due to minor service. Car was thoroughly checked and inspected. Overall not a bad experience and cheaper too. After booking online I received a call from Fixed Price Car Service within 15 mins to confirm booking with me. Received an email today from them to rate experience to claim 12 months rode side assistance.

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Raj, HONDA ACCORD

Goodyear Autocare Chelsea

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Very easy and pleasant to deal with , every thing was done as requested and for ...

Very easy and pleasant to deal with , every thing was done as requested and for the price quoted. Will be using them again

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David, Nissan Navara/Pick-up

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

ACE Mechanics

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Auto Mate Automotive Australia

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The service was prompt, and honest and straight forward. Thank you so much it wa...

The service was prompt, and honest and straight forward. Thank you so much it was all arranged and done in less than four days!

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Veronica, Toyota Starlet

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare North West’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Abbotsham area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Abbotsham or the greater North West area, get an upfront quote online and pay nothing extra!

Whether you have a small daily driver a prime mover, or anything in between, we have the local Abbotsham mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661