Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Merseyside Automotive

EAST DEVONPORT
star star star star star_half

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"The whole process was tailored for me. Easy convenient simple."

Chris, Daihatsu Cuore

Top Drop Automotive

WEST LAUNCESTON
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"Friendly and fast service"

nicola, Mazda 2

Goodyear Autocare Launceston

LAUNCESTON CBD
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"Will be using this site for all my services and tyres from now on"

Gary, MITSUBISHI COLT

Midas Launceston

LAUNCESTON CBD
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"Good service"

Blair, Hyundai Santa Fe

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Glenorchy

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"Excellent job, price as quoted"

Kerry, Nissan Patrol

Jackmans Garage Pty Ltd

MOONAH
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"Friendly, complete and a ride back to work. All good"

Denise, Hyundai Santa Fe

ABS Hobart

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Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

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Specialist Auto Hobart

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The service my car received was great, was clearly evident that they did a great...

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Andrew, NISSAN PULSAR

AutoTechnik

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"Professional, friendly and car is running great, thanks guys!"

Martin, Volvo XC90

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Excellent price, great customer service and a quality job done on the car too. I...

Excellent price, great customer service and a quality job done on the car too. I'll definitely go back :)

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Stevo, Holden Barina

Ecotune Automotive

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"John was professional and friendly. I'll definitely employ his services again."

James, Mitsubishi Lancer

ABS Morwell

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J Smith Motors

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Creighton's TJM

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Dropped car of at 8:15am car was ready around 9:30am For a 03 ford Fairmont 165...

Dropped car of at 8:15am car was ready around 9:30am For a 03 ford Fairmont 165 k logbook service ( basically a full safety checks with an oil and oil filter change...) and before my bookings they also put my car on hoist to check if brakes would required and to see addition price , all free of charge Second time I've used them and your service too,

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Roinoldi, Ford Fairmont

Beagle Boys Automotive

ROSEBUD WEST
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Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

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HASTINGS
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Andrew, Volkswagen Tiguan

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MORNINGTON
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"Service OK, but neglected to sign Logbook and reset the oil light."

Stuart, Jeep Grand Cherokee

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Brian, HOLDEN COMMODORE

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Brayden, Mitsubishi Lancer

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Tried Rapid Tune for first time and found premises clean, neat and tidy. Staff and service excellent and received follow up phone call. Over all very happy and will be back Ron

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Martin, Mitsubishi Triton

Bridgestone Select Cranbourne

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Ethan, Toyota Corolla

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Sam, Toyota Landcruiser/Prado

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"efficient, thorough, fair price."

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Rob was a really great guy, but the engine oil was over filled causing an error ...

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Vanessa, MERCEDES C - CLASS

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Tyres & Auto Carrum Downs

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Linda, Mitsubishi ASX

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Neil, Holden Commodore

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Annette, Chrysler PT Cruiser

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Berwick Automotive Specialists

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"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Berwick Auto Electrics & Mechanical

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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on...

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Chuong, Holden Barina

About Auto Mechanics

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The staff were ready for me when I arrived. They informed me the job would take ...

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Christine, TOYOTA YARIS

Bridgestone Select Fountain Gate

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Stuart was more than willing to check all aspects of the log book service were c...

Stuart was more than willing to check all aspects of the log book service were covered. Very happy,!

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Carol, Renault Megane III

Midas Service Centre Fountain Gate

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Great service! Was done in less then two hours. Friendly staff with great knowle...

Great service! Was done in less then two hours. Friendly staff with great knowledge. Got every service task the website entailed plus more for the fixed price quoted. Definitely will be going back there as will the rest of the family. 10/10

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Andrew, Nissan X-Trail

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

ACE Mechanics

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Caveside? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine North East’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

All of the quotes for Caveside mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in North East, so try us today!

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Caveside, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Caveside. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Caveside mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661