Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Midas Launceston

LAUNCESTON CBD
star star star star star_half

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The service was completed on time, the cost was good and the mechanic called bef...

The service was completed on time, the cost was good and the mechanic called before fixing an additional minor problem. Action in terms of future repairs was also discussed. Overall, I found the service provided as excellent.

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Clyde, Subaru Forester

Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

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Staff were very helpful, polite and courteous. The service was completed on time...

Staff were very helpful, polite and courteous. The service was completed on time.

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Neil, Jeep Compass

Top Drop Automotive

WEST LAUNCESTON
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The young man was very polite had a few issues with type of oils for xv Subaru b...

The young man was very polite had a few issues with type of oils for xv Subaru but he sorted it out and was sincere with his apologies for keeping me waiting. Would hands down use their service again.

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Fran, Subaru XV

Merseyside Automotive

EAST DEVONPORT
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"Fast and good expert service"

John, Mini Mini

No deposit & interest free

BOOK NOW, PAY LATER

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Michelle, HOLDEN ASTRA

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Lara, Kia Sportage

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peter, Hyundai Getz

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Patricia, Honda Jazz

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Bryce, Ford Territory

Hallam Road Automotive

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Call A Mechanic

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Marie-Louise, Jeep Compass

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

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Auto Mate Automotive Australia

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ABC Mobile Mechanic Nick

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Book trusted and local mechanics with AutoGuru.

You’ll always find the right Cape Barren Island mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the North East mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

At AutoGuru, we are dedicated to giving you access to the best mechanics from Cape Barren Island and the greater North East area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Cape Barren Island for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Cape Barren Island.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661