Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book North East Asia mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top Asia mechanics in North East

Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

LATEST REVIEW

See all
star star star star star_border

The entire experience was great. Really good communications. I got what I wanted...

The entire experience was great. Really good communications. I got what I wanted for the price agreed. I will definitely use it again :)

Read more

Wendy, Mitsubishi Lancer

Midas Launceston

LAUNCESTON CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Good communication. Excellent service. Recommend Burt. Was very helpful in recom...

Good communication. Excellent service. Recommend Burt. Was very helpful in recommending options.

Read more

Patricia, MERCEDES C - CLASS

Top Drop Automotive

WEST LAUNCESTON
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Would definitely recommend these guys for all servicing and mechanical repairs!"

Cassie, Holden Captiva

Other Asia mechanics in North East

ABS Glenorchy

DERWENT PARK
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent job, price as quoted"

Kerry, Nissan Patrol

Specialist Auto Mornington

MORNINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

"Great Service, Thanks , ute running a treat"

Adrian, Toyota Hilux

AutoTechnik

HOBART CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Completed on time and to the agreed price. Friendly and helpful staff."

John, Subaru Outback

Ecotune Automotive

BLACKMANS BAY
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

We are extremely happy with the service and the price. The friendly mechanic gav...

We are extremely happy with the service and the price. The friendly mechanic gave us a lift home and picked us back up when the service was done. One thing to note is that he is presently working from his house while he seeks new premises and knowing this makes him easier to find :) Highly recommended.

Read more

Eric, Toyota Hiace

ABS Hobart

HOBART CBD
star star star star_half star_border

LATEST REVIEW

See all
star star star star star_border

The workshop explained everything fully and checked with me before doing anythin...

The workshop explained everything fully and checked with me before doing anything additional to the quote.

Read more

Julian, Toyota Corolla

Repco Authorised Service Hallam Auto Works

HALLAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great customer service! Very nice guy and neat job. Will go there again for next...

Great customer service! Very nice guy and neat job. Will go there again for next service

Read more

Ridz, Holden Cruze

German Tech Auto

HALLAM
star star star star star

LATEST REVIEW

See all
star star star star star

"Very professional."

Patrick, Jeep Grand Cherokee

Rapid Tune Pakenham

PAKENHAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

They gave an honest costs service. Very reliable and friendly staff. Their mecha...

They gave an honest costs service. Very reliable and friendly staff. Their mechanical knowledge is excellent. They cater to individual needs with the free loan car. so in all, I recommend them to everyone.

Read more

Joe, Honda Civic

Rapid Tune Carrum Downs

CARRUM DOWNS
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Was much cheaper than other mechanics in area and although it took most of the d...

Was much cheaper than other mechanics in area and although it took most of the day, they provided a free loan car. Only Downside was they didn't reset the service light/icon that shows up on VW's dashboard.

Read more

Dylan, Volkswagen Caddy/Caddy Maxi

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

See all
star star star star star

Service provided by these guys was excellent. Job was completed quickly and a ph...

Service provided by these guys was excellent. Job was completed quickly and a phone call to me advised that I could collect the car. Recommend without hesitation.

Read more

Cliff, Holden Barina

Rapid Tune Cranbourne

CRANBOURNE
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Perfect customer service!! Wish I discovered this place earlier."

Tim, Toyota 86

Rapid Tune Mornington

MORNINGTON
star star star star star_half

LATEST REVIEW

See all
star star star star star

"loved it there, great service and a great Team!"

Kelly, Audi A4

Midas Frankston

FRANKSTON
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Lovely. Very fast, efficient and friendly staff. Will come back for my next serv...

Lovely. Very fast, efficient and friendly staff. Will come back for my next service.

Read more

Michelle, Suzuki Swift

Rapid Tune Hallam

HALLAM
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very helpful and courteous, detailed description of work completed at a reasonab...

Very helpful and courteous, detailed description of work completed at a reasonable price ! Can recommend Cameron and staff for there professional service

Read more

Peter, Holden Commodore

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

See all
star star star star star

Service was great from what I can gather! The staff were really friendly and wil...

Service was great from what I can gather! The staff were really friendly and willing to go the extra mile in regards to customer service! Also willing to be accommodating to the pricing in regards to my budget! All in all very happy and will definitely spread the word and go back!

Read more

Ben, TOYOTA HI-LUX

Midas Service Centre Fountain Gate

NARRE WARREN
star star star star star_half

LATEST REVIEW

See all
star star star star star

Service was done within an hour, Midas put an entry into log book as well due to...

Service was done within an hour, Midas put an entry into log book as well due to minor service. Car was thoroughly checked and inspected. Overall not a bad experience and cheaper too. After booking online I received a call from Fixed Price Car Service within 15 mins to confirm booking with me. Received an email today from them to rate experience to claim 12 months rode side assistance.

Read more

Raj, HONDA ACCORD

ABS Mornington

MORNINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

I would normally service my own car but took a chance using someone else. I am...

I would normally service my own car but took a chance using someone else. I am very happy with the service provided

Read more

Marcus, Toyota RAV4

Bridgestone Select Fountain Gate

NARRE WARREN
star star star star star_border

LATEST REVIEW

See all
star star star star star

"The staff were very helpful and very efficient. Will go back again"

Glenda, Mitsubishi Grandis

The Tyre Place Mornington

MORNINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

Very well run efficient centre with friendly staff and very pleasant to deal wit...

Very well run efficient centre with friendly staff and very pleasant to deal with. Very happy with the service.

Read more

Michael, Toyota COROLLA

Goodyear Autocare Chelsea

CHELSEA
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent service and a good price"

Dean, TOYOTA HI-LUX

Rapid Tune Langwarrin

LANGWARRIN
star star star star star

LATEST REVIEW

See all
star star star star star

Gary from rapid tune was very friendly and called before carrying out an extra l...

Gary from rapid tune was very friendly and called before carrying out an extra little job that was needed on my car, very happy and will use these guys again.

Read more

helen, Holden Commodore

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

Read more

Vincent, Citroen C4

Berwick Auto Electrics & Mechanical

BERWICK
star star star star star

LATEST REVIEW

See all
star star star star star

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

Read more

Kunal, MITSUBISHI OUTLANDER

A 'n' E Automotive Hallam

HALLAM
star star star star star

LATEST REVIEW

See all
star star star star star

"Really glad I found you guys, thoroughly happy with the service"

Kepa, Dodge Journey

Sureshift Automatics

FRANKSTON
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

"Good work, completed early and very helpful and explained the work well"

Heather, Hyundai i20

Any Terrain Automotive

SEAFORD
star star star star star

LATEST REVIEW

See all
star star star star star

"Very nice customer service, happy with price and info they gave me"

Monika, Hyundai Elantra

Seaside Auto Care

MORNINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

Customer approach was very good, service was conducted without any problems and ...

Customer approach was very good, service was conducted without any problems and in a timely manner, vehicle is operating fine and I would use this service provider again in the future.

Read more

Deb, TOYOTA RAV4

Berwick Automotive Specialists

BERWICK
star star star star star

LATEST REVIEW

See all
star star star star star

"Job done as specified also, shown what needs looking at."

Glen, Mazda Tribute

Hallam Road Automotive

HALLAM
star star star star star

LATEST REVIEW

See all
star star star star star

"First time going to this service centre. Would go there again."

George, MITSUBISHI OUTLANDER

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

See all
star star star star star

I dropped off my car for its 100.000km service and received a call to say that ...

I dropped off my car for its 100.000km service and received a call to say that my car was ready. I was really happy with the way every thing was handled

Read more

Nola, Toyota Yaris

A1 Tyres & More

CHELSEA HEIGHTS
star star star star star

LATEST REVIEW

See all
star star star star star

"The guys at A1 Tyres are fantastic!."

Madelaine, Suzuki Swift

J Smith Motors

MORWELL
star star star star star

LATEST REVIEW

See all
star star star star star

First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

Read more

Shannon, Ssangyong Korando

About Auto Mechanics

HAMPTON PARK
star star star star star_half

LATEST REVIEW

See all
star star star star star

The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

Read more

Christine, TOYOTA YARIS

Tyre Spot

LYNBROOK
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

Read more

Chuong, Holden Barina

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

See all
star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

Read more

Tricia, Subaru Outback

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

See all
star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

Read more

Andrew, Volkswagen Tiguan

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

LATEST REVIEW

See all
star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

Read more

peter, Hyundai Getz

Tyres & Auto Carrum Downs

CARRUM DOWNS
star star star star star

LATEST REVIEW

See all
star star star star star

Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

Read more

Linda, Mitsubishi ASX

Innovate Performance

MORWELL
star star star star star

LATEST REVIEW

See all
star star star star star

Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

Read more

Dianne, HOLDEN COMMODORE

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

Read more

Gary, Jeep Grand Cherokee

AllCars Cranbourne West

CRANBOURNE WEST
star star star star star

LATEST REVIEW

See all
star star star star star

"Good work. Friendly."

Neil, Holden Commodore

Bridgestone Select Cranbourne

CRANBOURNE
star star star star_border star_border

LATEST REVIEW

See all
star star star star_border star_border

"Didnt see much difference..."

Ethan, Toyota Corolla

ABS Morwell

MORWELL
star star star star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661