Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Akaroa open Saturday

Midas Launceston

LAUNCESTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star

The guys were all very friendly. It was just a simple service but they gave us a...

The guys were all very friendly. It was just a simple service but they gave us a call before any additional work was completed and it was all done pretty prompt. Would recommend.

Read more

Greg, Mitsubishi Pajero

Merseyside Automotive

EAST DEVONPORT
star star star star star_half

LATEST REVIEW

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star star star star star_border

The guys are great at what they do. Friendly service with a smile,id recommended...

The guys are great at what they do. Friendly service with a smile,id recommended Mersyside to anyone

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Steve, Holden Commodore

ABS Glenorchy

DERWENT PARK
star star star star star

LATEST REVIEW

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star star star star star

"Great service, honest advice"

Robert, HOLDEN COMMODORE

ABS Hobart

HOBART CBD
star star star star_half star_border

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star star star star star_border

The workshop explained everything fully and checked with me before doing anythin...

The workshop explained everything fully and checked with me before doing anything additional to the quote.

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Julian, Toyota Corolla

Ecotune Automotive

BLACKMANS BAY
star star star star_half star_border

LATEST REVIEW

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star star star star star

The guy is amazing. Fixed our car and even helped us late at night with a miner ...

The guy is amazing. Fixed our car and even helped us late at night with a miner adjustment. I would highly recommend his work and knowledge :)

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Danielle, Mitsubishi Lancer

Creighton's TJM

TRARALGON CBD
star star star star star

LATEST REVIEW

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star star star star star

I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

Call A Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

No deposit & interest free

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Other mechanics in North East

Tyreright Hastings

HASTINGS
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star star star star_border star_border

I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Rapid Tune Pakenham

PAKENHAM
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Very helpful and good service. Will use these guys again. One item on the servic...

Very helpful and good service. Will use these guys again. One item on the service schedule could not be done as workshop had no experience (lubricate convertable roof) not a biggie but be aware of what is listed as items that will be done in a scheduled service, it might not reflect reality.

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Max, Volkswagen Eos

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Rapid Tune Mornington

MORNINGTON
star star star star star_half

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Pleasant experience. Dropped down street while car serviced. Car cleaned inside ...

Pleasant experience. Dropped down street while car serviced. Car cleaned inside and out. Good experience

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Beck, Toyota RAV4

The Tyre Place Mornington

MORNINGTON
star star star star star

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"I will go back there again."

Michelle, HOLDEN ASTRA

Seaside Auto Care

MORNINGTON
star star star star star

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My car was serviced promptly, important issues were brought to my attention and ...

My car was serviced promptly, important issues were brought to my attention and looked after, I had a courtesy car to get me home and the price was reasonable. Communication was excellent and this is old-fashioned, good customer care.

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Ken, NISSAN DUALIS

Bridgestone Select Cranbourne

CRANBOURNE
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"Didnt see much difference..."

Ethan, Toyota Corolla

Rapid Tune Cranbourne

CRANBOURNE
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"Fully pro mechanics."

AmarJit, Holden Barina

ABS Mornington

MORNINGTON
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"Professional, competent, on time, friendly."

Stuart, Jeep Grand Cherokee

Rapid Tune Langwarrin

LANGWARRIN
star star star star star

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"Pleasant to deal with and accommodating"

Shuji, Mazda 3

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

star star star star star

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

ACE Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star_border

"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

AllCars Cranbourne West

CRANBOURNE WEST
star star star star star

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star star star star star

"Good work. Friendly."

Neil, Holden Commodore

Midas Frankston

FRANKSTON
star star star star star_half

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star star star star star

"Very obliging & courteous"

Maureen, Suzuki Swift

Sureshift Automatics

FRANKSTON
star star star star star_half

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star star star star star

This is an owner run and managed service which is good if like me, you want to k...

This is an owner run and managed service which is good if like me, you want to keep small businesses in the community alive. My car was ready when I was told it would be, the mechanic was honest and open about what work may need to be completed in the future. Very fair pricing and a trustworthy person. Will be returning to the same place for my next service.

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Sarah, Mitsubishi 380

Auto Mate Automotive Australia

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star star star star star

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The service was prompt, and honest and straight forward. Thank you so much it wa...

The service was prompt, and honest and straight forward. Thank you so much it was all arranged and done in less than four days!

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Veronica, Toyota Starlet

Bridgestone Select Fountain Gate

NARRE WARREN
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"The staff were very helpful and very efficient. Will go back again"

Glenda, Mitsubishi Grandis

Midas Service Centre Fountain Gate

NARRE WARREN
star star star star star_half

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star star star star star

Great service! Was done in less then two hours. Friendly staff with great knowle...

Great service! Was done in less then two hours. Friendly staff with great knowledge. Got every service task the website entailed plus more for the fixed price quoted. Definitely will be going back there as will the rest of the family. 10/10

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Andrew, Nissan X-Trail

Rapid Tune Carrum Downs

CARRUM DOWNS
star star star star star_half

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Dale was very attentive and communication is obviously his expertise. I was kept...

Dale was very attentive and communication is obviously his expertise. I was kept informed of progress along the way and there were no expensive surprises. Work was completed on time and without fuss. Will be coming back next time.

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Ray, Toyota Echo

Tyre Spot

LYNBROOK
star star star star star_half

LATEST REVIEW

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star star star star star

Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Asap Mob Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Just great service and very friendly would now use asap mechanic all the time th...

Just great service and very friendly would now use asap mechanic all the time thanks

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Mark, Mitsubishi Pajero

VIK Mobile Workshop Pty Ltd

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Very happy with the professionalism shown by Vik. Great communication on when h...

Very happy with the professionalism shown by Vik. Great communication on when he was going to arrive, and great advice. The last mechanic I used, told me the front brakes needed doing. But as the car doesn't get a lot of use, I hadn't had the work done. I asked Vik what the brakes looked and he says they are more than fine. So that about the best recommendation I can give, a mechanic who's not drumming up extra work for himself. thanks Vik, I will be using you again

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Greg, Honda Accord Euro

Australian Mobile Mechanics

airport_shuttle Mobile Mechanic

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I'm very happy with the serves. excellent the mechanic explained step by step w...

I'm very happy with the serves. excellent the mechanic explained step by step what need to be done and very friendly.

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Georgina, Hyundai Getz

Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

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While travelling around Tasmania, I needed to get my car serviced. I went throug...

While travelling around Tasmania, I needed to get my car serviced. I went through Fixed Price Service for the first time. I got a great quote for the service and had it booked with Goodyear Autocare in Launceston. The service and treatment from the staff was excellent. If they could save me a few dollars, they did. I would highly recommend this business to anyone needing a car service. Great work!

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James, Isuzu D-Max

Top Drop Automotive

WEST LAUNCESTON
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"Friendly and fast service"

nicola, Mazda 2

Specialist Auto Mornington

MORNINGTON
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The service was nice and quick. The loan car was a really old van and the print ...

The service was nice and quick. The loan car was a really old van and the print out of the service didn't really explain what I had done.

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Sarah, Mazda 3

Jackmans Garage Pty Ltd

MOONAH
star star star star star

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"Friendly, complete and a ride back to work. All good"

Denise, Hyundai Santa Fe

Specialist Auto Hobart

HOBART CBD
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"The entire process worked very smoothly."

Jason, Mazda CX-9

AutoTechnik

HOBART CBD
star star star star star_half

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star star star star_border star_border

The inspection was good, however the mechanic missed a large section of rust in ...

The inspection was good, however the mechanic missed a large section of rust in the roof seam, and never sent through the inspection report to me via email, as I had requested.

Read more

Tyler, Mercedes-Benz Sprinter

ABS Morwell

MORWELL
star star star star_border star_border

Innovate Performance

MORWELL
star star star star star

LATEST REVIEW

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star star star star star

Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

J Smith Motors

MORWELL
star star star star star

LATEST REVIEW

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star star star star star

I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

Read more

Kimberley, Hyundai Getz

Peninsula Diesel Repairs

MOOROODUC
star star star star star

LATEST REVIEW

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star star star star star

Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Berwick Automotive Specialists

BERWICK
star star star star star

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star star star star star

"Job done as specified also, shown what needs looking at."

Glen, Mazda Tribute

Berwick Auto Electrics & Mechanical

BERWICK
star star star star star

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star star star star star

Hassle free service, from booking through to completion... and they even fixed m...

Hassle free service, from booking through to completion... and they even fixed my oil leak!!

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Adam, Toyota YARIS

LRH Automotive Services Ltd

FRANKSTON
star star star star star_half

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We booked LRH through Fixed Price Car Service for the second time and were not d...

We booked LRH through Fixed Price Car Service for the second time and were not disappointed. LRH provide prompt and efficient service in a friendly and helpful way while Fixed Price allows us to compare deals. We will continue to use the service and LRH is becoming a favourite.

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Patricia, Ford Territory

Tyres & Auto Carrum Downs

CARRUM DOWNS
star star star star star

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Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

Eastern & Metro Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

Any Terrain Automotive

SEAFORD
star star star star star

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star star star star star

"Very nice customer service, happy with price and info they gave me"

Monika, Hyundai Elantra

ABS Seaford

SEAFORD
star star star star star

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star star star star star

Honest and reliable mechanics. Booked in for major service. Came back to pick up...

Honest and reliable mechanics. Booked in for major service. Came back to pick up the car and was happily surprised with a cheaper quote. Highly recommend.

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Tim, Volkswagen Polo

About Auto Mechanics

HAMPTON PARK
star star star star star_half

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star star star star star

The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Akaroa, you can go ahead and secure your booking online!

AutoGuru has trusted, local mechanics all over Australia. With thousands of workshop reviews from real customers, we know you'll book the best mechanic on AutoGuru!

Questions? Speak with a Service Advisor
1300 655 661