Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

LATEST REVIEW

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Scott and his team of crack Combat Mechanics know what's up with you car before ...

Scott and his team of crack Combat Mechanics know what's up with you car before you've even driven it into the shop.

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Chris, HOLDEN COMMODORE

Midas Launceston

LAUNCESTON CBD
star star star star star_half

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Good communication. Excellent service. Recommend Burt. Was very helpful in recom...

Good communication. Excellent service. Recommend Burt. Was very helpful in recommending options.

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Patricia, MERCEDES C - CLASS

Top Drop Automotive

WEST LAUNCESTON
star star star star star_half

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"Would definitely recommend these guys for all servicing and mechanical repairs!"

Cassie, Holden Captiva

Merseyside Automotive

EAST DEVONPORT
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Service completed without fuss, no extra surprises to pay for, informed me of is...

Service completed without fuss, no extra surprises to pay for, informed me of issues that needed to be looked at in the future.

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Mark, Mazda 3

North East Service Centres by Suburb

Recently requested quotes for North East mechanics

Average quote price in North East

$308.66

HADSPEN

Nissan Tiida

TASKS QUOTED

Basic Service

$177.87

HADSPEN

Ford Falcon

TASKS QUOTED

Basic Service

$329.87

No deposit & interest free

BOOK NOW, PAY LATER

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Specialist Auto Mornington

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We are extremely happy with the service and the price. The friendly mechanic gav...

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Anestis, Dodge Journey

German Tech Auto

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"."

Gabriel, Hyundai Santa Fe

Rapid Tune Pakenham

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Alanna, Holden Vectra

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Ian, Suzuki Ignis

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Rapid tune had excellent customer service that not only made booking my car in a breeze but also made understanding of any mechanical repair recommendations easy to understand. I've had zero issues with my car since booking it into rapid tune a month ago and I'd happily recommend there services to others

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Barry, Nissan Pulsar

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"Great service and price. Much better than taking to a dealership."

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Midas Frankston

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"Managed to book quickly for a overdue service. Staff were friendly and helpful."

Richard, MAZDA Mazda2

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Patricia, Honda Jazz

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jason, Mazda 2

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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

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Rohan, NISSAN NAVARA

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Fast friendly and informative service. Free wiper blades and tyre black on my wh...

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Customer approach was very good, service was conducted without any problems and ...

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Deb, TOYOTA RAV4

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"Very professional, great service, will definitely be going back"

Meaghan, Mitsubishi Lancer

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McKinley Automotive Services

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"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

A1 Tyres & More

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The staff are always friendly, prompt and generous. While servicing my car, they...

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Maddie, Suzuki Swift

J Smith Motors

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I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

About Auto Mechanics

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The staff were ready for me when I arrived. They informed me the job would take ...

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Christine, TOYOTA YARIS

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Geelong Automotive

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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Highton Automotive Services

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The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Tyreright Hastings

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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Beagle Boys Automotive

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Tyres & Auto Carrum Downs

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Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Gregs Auto Care & Batteries

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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

AllCars Cranbourne West

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"Good work. Friendly."

Neil, Holden Commodore

Bridgestone Select Cranbourne

CRANBOURNE
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"Didnt see much difference..."

Ethan, Toyota Corolla

ABS Morwell

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Book trusted and local mechanics with AutoGuru.

Whatever part of the North East region you're in, from Ben Lomond to Mangana to Winnaleah, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

We also have mobile mechanics in North East who will come and service your car at the convenience of your home or office, you can save up to by booking a mobile mechanic on AutoGuru.

How awesome is it when you find a mechanic that services cars on Saturday?! Well, we actually know trusted mechanics in North East open on a Saturday. We'll make your life so much easier when it comes to looking after your car. If you're after a car service or even a repair such as a brake replacement, timing belt or even a battery replacement, you'll get instant quotes on AutoGuru to help save you time.

Questions? Speak with a Service Advisor
1300 655 661