Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Ecotune Automotive

BLACKMANS BAY
star star star star star_border

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The guy is amazing. Fixed our car and even helped us late at night with a miner ...

The guy is amazing. Fixed our car and even helped us late at night with a miner adjustment. I would highly recommend his work and knowledge :)

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Danielle, Mitsubishi Lancer

AutoTechnik

HOBART CBD
star star star star star_half

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star star star star star

"Completed on time and to the agreed price. Friendly and helpful staff."

John, Subaru Outback

* Minimum service amounts apply

Specialist Auto Hobart

HOBART CBD
star star star star star_half

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star star star star_border star_border

"Pleased with the work but the extra item made it more expensive than expected."

Emmanuel, Honda CR-V

ABS Hobart

HOBART CBD
star star star star_half star_border

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Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

Specialist Auto Mornington

MORNINGTON
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Mornington specialist auto was very good, very prompt and noted all issues we ha...

Mornington specialist auto was very good, very prompt and noted all issues we had with the vehicle this service A++ will be back again for regular services

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Nick, Nissan Maxima

Jackmans Garage Pty Ltd

MOONAH
star star star star star

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"Great service all round went all over car"

Gregory, Subaru Outback

No deposit & interest free

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Robert, HOLDEN COMMODORE

Top Drop Automotive

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The young man was very polite had a few issues with type of oils for xv Subaru b...

The young man was very polite had a few issues with type of oils for xv Subaru but he sorted it out and was sincere with his apologies for keeping me waiting. Would hands down use their service again.

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Goodyear Autocare Launceston

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Another great service from the team at Goodyear. They are thorough and explain t...

Another great service from the team at Goodyear. They are thorough and explain to me in terms I understand any problems that they have come across and are fair in their pricing. Honestly can't think of anywhere else I would go now.

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The mechanic was really great in explaining what and why additional work was required, including a lesser cost of fixing a component but still an effective repair.

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Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping c...

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I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Creighton's TJM

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Roinoldi, Ford Fairmont

Beagle Boys Automotive

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

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peter, Hyundai Getz

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Very happy with my service! Will definitely be back for my next service. Thanks ...

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Christine, TOYOTA YARIS

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Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

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Marie-Louise, Jeep Compass

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

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sam, Holden Astra

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Howden area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

Forget nasty surprises with hidden costs, compare and book Hobart’s best mechanics for your car service in one place. We find top rated mechanics in the Howden area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

If you need a logbook service, a tune up or a repair, we can help you find the closest Howden mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661