Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Acton Park open Saturday

ABS Hobart

Hobart CBD
star star star star_half star_border

LATEST REVIEW

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star star star star star

Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

ABS Glenorchy

Derwent Park
star star star star star

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star star star star star

"Excellent service"

Kerry, Holden Commodore

Ecotune Automotive

Blackmans Bay
star star star star_half star_border

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star star star star star

"Great! Not much more I can say! Just great!"

Zache, Ford Ranger

Midas Launceston

Launceston CBD
star star star star star_half

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"Quick, easy, best price and great customer service."

Alice, Nissan X-Trail

Merseyside Automotive

East Devonport
star star star star star_half

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star star star star star

"The whole process was tailored for me. Easy convenient simple."

Chris, Daihatsu Cuore

Creighton's TJM

Traralgon CBD
star star star star star

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star star star star star

Fast, efficient and excellent service. Easy to book car in online. Easily access...

Fast, efficient and excellent service. Easy to book car in online. Easily accessible.

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Kate, TOYOTA KLUGER

Tyreright Hastings

Hastings
star star star star star_border

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star star star star_border star_border

I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

No deposit & interest free

BOOK NOW, PAY LATER

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Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

Rapid Tune Mornington

Mornington
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"Very nice guys! Car runs perfectly smooth now."

Cristina, Peugeot 307

The Tyre Place Mornington

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"All worked completed in a excellent & timely manner, with good advice, Thanks."

Robert, MITSUBISHI CHALLENGER

Seaside Auto Care

Mornington
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Well I must say I rang around and looked for 100k timing belt kit service with a...

Well I must say I rang around and looked for 100k timing belt kit service with a few extras needed to be done. Seaside Auto Care went out of its way to assist me and with professional and customer focus I got the results I wanted. Definitely use them again. Great work keep it up. Wade.

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Wade, MITSUBISHI TRITON

ABS Mornington

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"On time and full detailed report. Price was half of what the dealership quoted."

Joe, BMW X3

Gregs Auto Care & Batteries

Langwarrin South
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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Ultra Tune Mornington

Mornington
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Rob and his team were very professional and welcoming. They didn’t take my money...

Rob and his team were very professional and welcoming. They didn’t take my money and repair issues they weren’t there (that had been quoted by other mechanics) Highly recommend them!

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Josh, Toyota Hilux

Rapid Tune Pakenham

Pakenham
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They were so good and explained everything in detail so I could understand what ...

They were so good and explained everything in detail so I could understand what needed to e done. They were very nice and professional. highly recommended

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Mrs Webb, Toyota Hilux

Rapid Tune Langwarrin

Langwarrin
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Gary from rapid tune was very friendly and called before carrying out an extra l...

Gary from rapid tune was very friendly and called before carrying out an extra little job that was needed on my car, very happy and will use these guys again.

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helen, Holden Commodore

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Bridgestone Select Cranbourne

Cranbourne
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"Didnt see much difference..."

Ethan, Toyota Corolla

Rapid Tune Cranbourne

Cranbourne
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Staff were great. Car running well. Good price. Will def take my other car there...

Staff were great. Car running well. Good price. Will def take my other car there to be serviced

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Danielle, Jeep Cherokee

Midas Frankston

Frankston
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"Clean, courteous and prompt. Honest and helpful- no car wash though!😓"

Joanne, Lexus NX

Sureshift Automatics

Frankston
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"Good work, completed early and very helpful and explained the work well"

Heather, Hyundai i20

AllCars Cranbourne West

Cranbourne West
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"Good work. Friendly."

Neil, Holden Commodore

Rapid Tune Carrum Downs

Carrum Downs
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"Very happy 😊 and great customer service will recommend them to friends"

Annette, Chrysler PT Cruiser

ACE Mechanics

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Tyre Spot

Lynbrook
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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Auto Mate Automotive Australia

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He was very polite and did the job without on selling like you normally get. Pri...

He was very polite and did the job without on selling like you normally get. Price advertised was price. Suggestions for next service also helpful. I will use again. Only fault was he was an hour late

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sam, Holden Astra

Midas Service Centre Fountain Gate

Narre Warren
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They rang to advise of unexpected repairs. They honoured the AutoGuru price for...

They rang to advise of unexpected repairs. They honoured the AutoGuru price for windscreen wipers even though the quoted price was approx a third of the cost. Genuine & honest guys. Car running much better.

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Brendan, Ford Fiesta

Asap Mob Mobile Mechanic

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"Very professional"

Jonathan, BMW X1

Australian Mobile Mechanics

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The mechanic was professional and tailored the service to meet the needs of my c...

The mechanic was professional and tailored the service to meet the needs of my car, as it had been a while since my last service! He made some recommendations though was not pushy in trying to sell to me. I will definitely use them again.

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Jessie, Jeep Compass

Specialist Auto Mornington

Mornington
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Took the time when I picked the ute up to explain in fine detail what they did o...

Took the time when I picked the ute up to explain in fine detail what they did on ute

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rod, Nissan Navara/Pick-up

Specialist Auto Hobart

Hobart CBD
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Overall a good experience. A few minor issues. The team was unable to reset the ...

Overall a good experience. A few minor issues. The team was unable to reset the service reminder in the car's dash and they were initially unaware that a courtesy car had been booked, leading to a short delay before I could get on my way to work. Otherwise great and I'd definitely return and recommend them to others.

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James, Mitsubishi Lancer

AutoTechnik

Hobart CBD
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"Completed on time and to the agreed price. Friendly and helpful staff."

John, Subaru Outback

Jackmans Garage Pty Ltd

Moonah
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"Great service all round went all over car"

Gregory, Subaru Outback

Top Drop Automotive

West Launceston
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"Would definitely recommend these guys for all servicing and mechanical repairs!"

Cassie, Holden Captiva

Goodyear Autocare Launceston

Launceston CBD
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Friendly, efficient staff. They were quick and thorough. Great pricing. Will def...

Friendly, efficient staff. They were quick and thorough. Great pricing. Will definitely be back for our next service!

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Katrina, Toyota Prius

ABS Morwell

Morwell
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Morwell
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

J Smith Motors

Morwell
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I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Beagle Boys Automotive

Rosebud West
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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Peninsula Diesel Repairs

Moorooduc
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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

LRH Automotive Services Ltd

Frankston
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Rob was a really great guy, but the engine oil was over filled causing an error ...

Rob was a really great guy, but the engine oil was over filled causing an error and there has been an error relating to the battery and alternator that came up within 15mins of leaving the workshop that was not present before the service. To his credit Rob has been helpful regarding the errors and has invited me back to the workshop so that he can look to remedy them.

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Vanessa, MERCEDES C - CLASS

Any Terrain Automotive

Seaford
star star star star star

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"Very nice customer service, happy with price and info they gave me"

Monika, Hyundai Elantra

Tyres & Auto Carrum Downs

Carrum Downs
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Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

ABS Seaford

Seaford
star star star star star

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Honest and reliable mechanics. Booked in for major service. Came back to pick up...

Honest and reliable mechanics. Booked in for major service. Came back to pick up the car and was happily surprised with a cheaper quote. Highly recommend.

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Tim, Volkswagen Polo

Eastern & Metro Mobile Mechanics

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Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

Berwick Automotive Specialists

Berwick
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"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Berwick Auto Electrics & Mechanical

Berwick
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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

About Auto Mechanics

Hampton Park
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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Always There Automotive Mobile

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So simple and easy, from booking online to the attention to detail provided by A...

So simple and easy, from booking online to the attention to detail provided by Always There Automotive Mobile. Prompt, friendly and efficient mechanic. My Renault was serviced in my driveway, using quality Valvoline oil etc. Very happy customer, will be using this service again.

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Loretta, Renault Megane III

Book trusted and local mechanics with AutoGuru.

AutoGuru enables you to compare and book the top-rated mechanics in Acton Park. Need a logbook service? No problem. Need a basic service? Boom. Done. As you can see, we have what you need. And to make your life easier, we can even show you workshops who are open on a Saturday. How good is that?!

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Acton Park, you can go ahead and secure your booking online!

We've got awesome mechanics that are open on Saturday! You can book them instantly on AutoGuru or give us a call to chat with one of our friendly team members on 1300 655 661. Book trusted local mechanics and know exactly what you're paying upfront. Too easy!

Questions? Speak with a Service Advisor
1300 655 661