Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top BMW mechanics in Port Lincoln

Wayne Smith Service Centre

PORT LINCOLN CBD
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Friendly & efficient. Highly recommended. Russell checked vehicle & advised repa...

Friendly & efficient. Highly recommended. Russell checked vehicle & advised repairs. Came in under costing

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Bronwyn, TOYOTA YARIS

Sparks & Spanners

PORT LINCOLN CBD
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We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

ABS Melrose Park

MELROSE PARK
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"Helpful and good service!"

Daniel, Skoda Octavia III

ABS Adelaide City

ADELAIDE
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Staff friendly and called in ample time to let me know how the service was going...

Staff friendly and called in ample time to let me know how the service was going and didn't push the extras that were required for the service.

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Jade, Holden Cruze

ABS Salisbury

SALISBURY
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Great reliable service kept me informed all the way through the service . High...

Great reliable service kept me informed all the way through the service . Highly recommend to others.

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Dianne, Hyundai i45

ABS Glynde

FIRLE
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"Beautiful experience"

harry, Volkswagen Jetta

SM Auto Repair Centre

UNDERDALE
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Service ok but the mechanic did not clean oil up under chassis after he took off...

Service ok but the mechanic did not clean oil up under chassis after he took off the oil filter. This dripped from the car for three days. I think they could have done better.

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Chris, Kia Sorento

Aldershot Service Centre

LONSDALE
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"Excellent customer service."

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Other BMW mechanics in Port Lincoln

Churchill Automotive & Tyre Service

KILBURN
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Brilliant car service, more through than a dealer major service and less than half the price. Will be back!

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"Good & prompt service aa desired."

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Midas Port Adelaide

PORT ADELAIDE
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When arrived to drop of van, they didn't read email re booking and weren't going...

When arrived to drop of van, they didn't read email re booking and weren't going to do the job. After discussion with them they did do the service.

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Ross, Ford Transit

ABS Ridgehaven

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"Great service from ABS."

Brian, Toyota Yaris

ABS Keswick

KESWICK
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Would recommend to friends. Service is spot on, they explained everything regar...

Would recommend to friends. Service is spot on, they explained everything regarding issues that have been found and corrected.

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gary, Mitsubishi Pajero

Gepps Cross Exhaust & Autocare

POORAKA
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Shaka serviced our car to our satisfaction and was willing to provide a review o...

Shaka serviced our car to our satisfaction and was willing to provide a review of the service provided and the condition of various oils. He had also alerted us to the worn brake shoes and provided a competitive quote which we accepted. I would (will) be returning to him for our next service. Shaka proves that small operations can and do provide excellent service. Well done Shaka

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Tony, Hyundai Santa Fe

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Direct Tyre & Auto Service

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My first time - won't be the last! Not able to say too much apart from this: the...

My first time - won't be the last! Not able to say too much apart from this: the staff made me feel special, good work and advice on my vehicle, so overall I was favourably impressed.

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Rodney, Mazda MX-5

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Midas Darlington

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Great experience, the staff took care of me during my service and gave me a grea...

Great experience, the staff took care of me during my service and gave me a great price for the things that needed fixing. The (I think he was the manager) was brilliant, knowledgeable and helpful. Free loan car for the day was great and when I picked up my car it had lollies on the dash as a gift from the staff! Will definitely return here for all future servicing or any work my car needs. Thankyou Midas Darlington!

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Laura, Mazda 3

SAI Mechanical Repairs

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Excellent friendly service… kept me informed of the progress and any issues foun...

Excellent friendly service… kept me informed of the progress and any issues found and offered solutions like if something could easily wait until next service rather than "con" me into having to do it straight away… not "pushy" at all… which goes to show their honesty! I got there early before they opened and spoke to a couple who have used them 5-6 times which is a really good sign indeed… Definitely will return.

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Trevor, Daihatsu Terios

Exhaust Plus Prospect

ENFIELD
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"A reasonable price and fantastic service. My car has never been running better!"

Sharn, Holden Cruze

Southern Performance Centre

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The Team at SPC were great. More than happy with the workmanship and feedback f...

The Team at SPC were great. More than happy with the workmanship and feedback from the mechanic. I will use them again. Only issue I had was with the promised loan car was not available, however they gave me thier work ute. Great solution.

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Shaun, Suzuki Grand Vitara

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Midas Harbour Town

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"Excellent service & advice. Great quality work at a great price."

Mike, Holden Epica

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Jai's Auto Garage

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Great place, really nice and honest bloke, definately recommend for anyone else�...

Great place, really nice and honest bloke, definately recommend for anyone else😁

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Pulse Automotive Services

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Competent workshop, friendly staff, communicated with an update during service, did extra work with approval and finished on time. Well priced, could not fault.

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Midas Salisbury

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The guy who helped me was super nice! It was my first experience with Midas and ...

The guy who helped me was super nice! It was my first experience with Midas and I'd definitely go back. Great service!

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Midas Glynde

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Midas Glyne will definitely be back. Completed the service earlier than expected...

Midas Glyne will definitely be back. Completed the service earlier than expected. Convenient drop off / pick up service. Car running well.

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Andrea, Mitsubishi Outlander

Midas Prospect

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Adam, Kia Cerato

Midas Clovelly

CLOVELLY PARK
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"Good service...quite prompt"

Mohamed, Holden Zafira-A

Midas Magill

MAGILL
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Rob, Mazda BT-50

Tyreright Salisbury

SALISBURY NORTH
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"Quick service, great price. Will be using them again."

Stefan, Hyundai i30

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Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
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Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss...

Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss a beat, they even put tyre black on my tyres which made them look brand new again. Also, they made you feel welcome like you were talking with old mates.

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David, Nissan X-Trail

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Midas Para Hills

PARA HILLS WEST
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I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

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Sharon, Jeep Grand Cherokee

* Minimum service amounts apply

Goodyear Autocare Hawthorn

HAWTHORN
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Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

C.A.R. Mechanical

RIDGEHAVEN
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The overall customer service was fine but i was told i would be called when my ...

The overall customer service was fine but i was told i would be called when my car was ready to be picked up and i was not so after 3 hours i went back myself. For a minor service this is really too long. I should have been given an estimated wait time at least. This factor will affect my decision to use this business again.

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Katie, SUZUKI ALTO

* Minimum service amounts apply

Croft Automotive & LPG Pty Ltd

EDWARDSTOWN
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Very good service, work carried out and completed for the quoted price, no hidde...

Very good service, work carried out and completed for the quoted price, no hidden extra charges. Thank you.

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John, Jaguar XF

Whyalla Brake & Clutch

WHYALLA PLAYFORD
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"I am very happy with their service"

Ken, Mazda 3

ABS Rosewater

OTTOWAY
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"Very helpful"

PAULA, Mitsubishi Lancer

Viva Auto Repairs

RICHMOND
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"Friendly staff n good service...Price is comparable"

Mohamed, Holden Zafira-A

ABS Morphett Vale

MORPHETT VALE
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Fast height quality work with clear report of work done - brake hose replaced wi...

Fast height quality work with clear report of work done - brake hose replaced with custom part in less than an hour. Booking worked well too!

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Gareth, Toyota Landcruiser

Bridgestone Select Norwood

NORWOOD
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Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

* Minimum service amounts apply

Midas Morphett Vale

MORPHETT VALE
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Car was serviced well, Mechanics were friendly and helpful. i would recommend th...

Car was serviced well, Mechanics were friendly and helpful. i would recommend this service in the future.

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Daryl, Renault Kangoo II/Kangoo Maxi

Approved Automotive Services

NEWTON
star star star star star

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Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Daw Park Autocare

DAW PARK
star star star star star

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Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

South Adelaide Autogas & Mechanical

MORPHETT VALE
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All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

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1300 655 661