Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Asia mechanics in Murray Mallee

ABS Melrose Park

MELROSE PARK
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"Could not recommend more highly!"

Kirrilea, Hyundai ix35

ABS Adelaide City

ADELAIDE
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"Good professional service was performed on my car by ABS."

Elchin, TOYOTA COROLLA

ABS Salisbury

SALISBURY
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they where very upfront and honest with there service and inspection with good c...

they where very upfront and honest with there service and inspection with good costumer service

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chris, Ford Territory

ABS Glynde

FIRLE
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"Efficient and didn't push to have extra work done on the car."

Ozolins, Suzuki Grand Vitara

SM Auto Repair Centre

UNDERDALE
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I was very happy with my service. My car was certainly not an easy job, having n...

I was very happy with my service. My car was certainly not an easy job, having not been driven for the prior 5-6 years before the service and the mechanic got her purring quite happily, gave me some very reasonable quotes on possible repairs needed and a very good run down on what my car is/is not currently capable of. As others have said don't let the less than spectacular shopfront fool you, this is a quality service joint.

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Seamus, Mitsubishi Pajero

Aldershot Service Centre

LONSDALE
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"honest professional and good price."

darren, Ford Falcon

Other Asia mechanics in Murray Mallee

B & R Automotive

SALISBURY SOUTH
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Great service, fast, honest and reliable; the guys are friendly, cool and don't ...

Great service, fast, honest and reliable; the guys are friendly, cool and don't try to sell you services you don't need. Darryl had looked after me previously, but I went somewhere closer to home the next time... big mistake! Came back to B & R this time and will return in the future.

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Bruce, HYUNDAI ELANTRA

ABS Ridgehaven

RIDGEHAVEN
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"Excellent service and honest. Good price."

Lee, TOYOTA AURION

ABS Keswick

KESWICK
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They were helpful and friendly. They advised me of all costs prior to completing...

They were helpful and friendly. They advised me of all costs prior to completing the service. They didn't try to hard sell unnecessary work, but informed me of things I may need to address in the future.

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Monique, Toyota Corolla

Gepps Cross Exhaust & Autocare

POORAKA
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Fastest, cheapest, friendliest and best service around, great work on my 2nd ser...

Fastest, cheapest, friendliest and best service around, great work on my 2nd service here this year

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Dominic, HYUNDAI ACCENT

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Direct Tyre & Auto Service

LONSDALE
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They were amazing, I never once felt they were taking advantage of me and that b...

They were amazing, I never once felt they were taking advantage of me and that being my main concern as most mechanics have ripped me off in the past being a female. I would recommend them to anyone.

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Toyah, Holden Astra

* Minimum service amounts apply

Midas Darlington

DARLINGTON
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All great- thankyou. Very friendly, knowledgeable and communicative about my car...

All great- thankyou. Very friendly, knowledgeable and communicative about my car service needs. Free loan car was a great service they offered. Great location and parking. The little packet of sweets left on the dash board was a nice touch.

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Amanda, Honda Civic

Exhaust Plus Prospect

ENFIELD
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"On time informative friendly service"

John, Honda CR-V

Southern Performance Centre

LONSDALE
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I was booked in for 7.30 am no one was there till 8 am when shop actually opens ...

I was booked in for 7.30 am no one was there till 8 am when shop actually opens apart from that they were ok

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Tania, Holden Adventra

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Midas Harbour Town

ADELAIDE AIRPORT
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Experienced knowledgeable mechanics completed all tasks on time and gave a full ...

Experienced knowledgeable mechanics completed all tasks on time and gave a full description of potential future work needed. Plus the added convenience of a free loan car.

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Neale, Audi A4

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Jai's Auto Garage

SALISBURY PLAIN
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Great place, really nice and honest bloke, definately recommend for anyone else�...

Great place, really nice and honest bloke, definately recommend for anyone else😁

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David, Holden Astra

Pulse Automotive Services

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Efficient, informed me throughout day of progress of repair and let me know of e...

Efficient, informed me throughout day of progress of repair and let me know of extra things that needed attention and if I wanted them to fix or leave.

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Sarah, Jeep Wrangler

Midas Salisbury

SALISBURY
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Service was fine. However this was my first time at Midas, my car is usually log...

Service was fine. However this was my first time at Midas, my car is usually logbook serviced via Ford dealerships. the guy at Midas told me all these things were wrong with my car. Nothing has ever been mentioned beforehand from Ford. My car is always well maintained. I was told by Midas that I had to have my wheels aligned as well as other multiple issues. I informed him that the car had new wheels put on and aligned 2 days prior to him receiving the car for logbook service. He informed me that the other company did not do their job and he would ring them. He later said he did not ring them and that I should speak to them about the alignment not being done. What he doesn’t know is that I was when they did the work and watched them with my car. After he reported these so-called “issues” with my car, I had another mechanic check each issue and there are none! Not impressed at all! I will not take my car to Midas again.

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Angela, Ford Falcon

Midas Glynde

GLYNDE
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Midas Glyne will definitely be back. Completed the service earlier than expected...

Midas Glyne will definitely be back. Completed the service earlier than expected. Convenient drop off / pick up service. Car running well.

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Andrea, Mitsubishi Outlander

Midas Prospect

SEFTON PARK
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Adam, Kia Cerato

Midas Magill

MAGILL
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Rob, Mazda BT-50

Tyreright Salisbury

SALISBURY NORTH
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"Quick service, great price. Will be using them again."

Stefan, Hyundai i30

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Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
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Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss...

Had the car serviced and then 3 days later drove 2000 km to Brisbane didn't miss a beat, they even put tyre black on my tyres which made them look brand new again. Also, they made you feel welcome like you were talking with old mates.

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David, Nissan X-Trail

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Midas Para Hills

PARA HILLS WEST
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I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

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Sharon, Jeep Grand Cherokee

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Goodyear Autocare Richmond

RICHMOND
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Excellent service managed to Log Book specifics. Manager kept in touch and advi...

Excellent service managed to Log Book specifics. Manager kept in touch and advised of options for filter replacement whilst servicing the vehicle. Obviously managed with integrity and desire for honesty.

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Craig, Hyundai ix35

* Minimum service amounts apply

Croft Automotive & LPG Pty Ltd

EDWARDSTOWN
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Very good service, work carried out and completed for the quoted price, no hidde...

Very good service, work carried out and completed for the quoted price, no hidden extra charges. Thank you.

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John, Jaguar XF

Viva Auto Repairs

RICHMOND
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"They were very good. Thanks."

Ali, Ford Falcon

ABS Morphett Vale

MORPHETT VALE
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Fast height quality work with clear report of work done - brake hose replaced wi...

Fast height quality work with clear report of work done - brake hose replaced with custom part in less than an hour. Booking worked well too!

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Gareth, Toyota Landcruiser

Bridgestone Select Norwood

NORWOOD
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Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

Approved Automotive Services

NEWTON
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Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Daw Park Autocare

DAW PARK
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Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

South Adelaide Autogas & Mechanical

MORPHETT VALE
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All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

Midas Port Adelaide

PORT ADELAIDE
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Freindly staff, easy to book online and they had a loan car ready for use. Will ...

Freindly staff, easy to book online and they had a loan car ready for use. Will definately be coming back again

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Allison, Suzuki Swift

ABS Rosewater

OTTOWAY
star star star star star

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"Very helpful"

PAULA, Mitsubishi Lancer

No deposit & interest free

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Questions? Speak with a Service Advisor
1300 655 661