Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Andrews open Saturday

ABS Salisbury

Salisbury
star star star star star_half

LATEST REVIEW

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star star star star star

Great service excellent phone/email service vouchers and special offers were an ...

Great service excellent phone/email service vouchers and special offers were an added bonus

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Rebecca, Toyota Tarago

Midas Salisbury

Salisbury
star star star star star

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star star star star star

"Very professional and fixed the issues I had"

Irfan, Honda Accord Euro

Jai's Auto Garage

Salisbury Plain
star star star star star_half

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star star star star star

"Had my car serviced at Jai's and all done well and on time"

Dylan, Holden Cruze

B & R Automotive

Salisbury South
star star star star star

LATEST REVIEW

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star star star star star

Fast efficient and thorough service. We will definitely use again - in fact we h...

Fast efficient and thorough service. We will definitely use again - in fact we have already taken the car back to have another problem fixed!

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Tony, GREAT WALL V200

Midas Para Hills

Para Hills West
star star star star star_half

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star star star star star

Very friendly and helpful, the fixed price was excellent and easy to book online...

Very friendly and helpful, the fixed price was excellent and easy to book online especially being so close to xmas , very happy, thank you

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Darren, RENAULT MEGANE

ABS Ridgehaven

Ridgehaven
star star star star star_half

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star star star star star

"Good service fast and attentive"

Hani, MAZDA 2

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Mid North

C.A.R. Mechanical

Ridgehaven
star star star star star_border

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Friendly efficient service at a great price with a list of work that requires at...

Friendly efficient service at a great price with a list of work that requires attention to my car. I am really pleased with their service and will certainly use them again.

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Doreen, Hyundai Getz

Midas Port Adelaide

Port Adelaide
star star star star star_half

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Gary was very courteous. Although I had asked when I booked if I could have car ...

Gary was very courteous. Although I had asked when I booked if I could have car back by 11.30 he was honest in saying that it wouldn't be. Also he could not find my booking but serviced my car anyway. Will go back when it's due again.

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Tracey, Ford Territory

Churchill Automotive & Tyre Service

Kilburn
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"Friendly advice and job done promptly. Car was washed as advertised."

Peter, Volkswagen Golf VII

SAI Mechanical Repairs

Kilkenny
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star star star star star

my $140 service turned into $1600+ service & more, I was informed all the way th...

my $140 service turned into $1600+ service & more, I was informed all the way through this journey, nothing was done without my approval & knowledge of what was being done & why, needles to say I had a reliable car to take on my long journey ASI mechanical repairs will be highly recommended

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Jan, Holden Barina

Goodyear Autocare Hampstead Gardens

Hampstead Gardens
star star star star star

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Goodyear autocare at Hampstead Gardens was very informative, courteous and charg...

Goodyear autocare at Hampstead Gardens was very informative, courteous and charges reasonably. Will certainly go back.

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Charles, Toyota Camry

Midas Prospect

Sefton Park
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Adam, Kia Cerato

Midas Glynde

Glynde
star star star star star_half

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"Team members were friendly, efficient and prompt with quotes and service"

Adrian, Nissan Dualis/Dualis+2

ABS Glynde

Firle
star star star star star_half

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"Very helpful and professional."

Brett, Subaru Impreza

Midas Flinders Park

Flinders Park
star star star star star_half

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star star star star star

"The friendly and thorough service and explaining any other issue that may arise"

Mimma, Toyota Corolla

Midas Magill

Magill
star star star star star_half

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star star star star star

Rob, Mazda BT-50

SM Auto Repair Centre

Underdale
star star star star star_half

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star star star star star

"Nice guy , easy to talk to and gave great advise!"

Kym, Nissan Navara

Bridgestone Select Norwood

Norwood
star star star star star

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star star star star star

Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

ABS Keswick

Keswick
star star star star star_half

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star star star star star

Staff was very professional and detailed. They clearly explained what need to be...

Staff was very professional and detailed. They clearly explained what need to be done, definitely i will go back

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Frank, Hyundai i30

Midas Harbour Town

Adelaide Airport
star star star star star_half

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star star star star star

"Excellent service & advice. Great quality work at a great price."

Mike, Holden Epica

ABS Melrose Park

Melrose Park
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star star star star star

Very impressed with honesty of owner of the franchise. Would not hesitate to rec...

Very impressed with honesty of owner of the franchise. Would not hesitate to recommend.

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Denise, Ford Focus

Midas Clovelly

Clovelly Park
star star star star star

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"Good service...quite prompt"

Mohamed, Holden Zafira-A

Midas Darlington

Darlington
star star star star star_border

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Very easy to book in. Very friendly and knowledgeable. Car is now running smooth...

Very easy to book in. Very friendly and knowledgeable. Car is now running smoothly. Will go back for next service.

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Jonathon, Daewoo Lanos

ABS Morphett Vale

Morphett Vale
star star star star star

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Good communication and work completed at set time. Would come here again for ser...

Good communication and work completed at set time. Would come here again for service - also got my front brakes done and price competitive.

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Wendy, Kia Cerato

Direct Tyre & Auto Service

Lonsdale
star star star star star_half

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"Great Customer service. They even washed my car! ☺"

Briony, Holden Malibu

Aldershot Service Centre

Lonsdale
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"They answered all my questions and was very helpful. Definately will return"

Madeline, Holden Commodore

Southern Performance Centre

Lonsdale
star star star star star_border

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Good job, very professional. fixed price. One minor complaint, the pick up optio...

Good job, very professional. fixed price. One minor complaint, the pick up option that I chose. they were not able to pick me up to collect the car, I had to make other arrangements to get there. Overall very pleased.

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Bob, BMW 1 Series

Midas Morphett Vale

Morphett Vale
star star star star star_border

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Very happy with my experience at Midas Morphett Vale. They also gave me some goo...

Very happy with my experience at Midas Morphett Vale. They also gave me some good advice.

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Robert, HYUNDAI ELANTRA

Sparks & Spanners

Port Lincoln CBD
star star star star star_border

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star star star star star_border

We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Bravo Race Engineering

Mildura
star star star star star

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"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Bendigo Complete Auto Care

Ironbark
star star star star star_half

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star star star star star

So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

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Con drove over and was earlier than expected. This worked great for me, because ...

Con drove over and was earlier than expected. This worked great for me, because usually with bookings within time frames (eg. 2:30-5pm),your whole day is ruined having to wait. I had a booking for a head gasket inspection, but instead of ripping me off, he assured me it was an issue with the thermostat, and promptly fixed the issue for me. He also chose the cheaper option of changing the thermostat in the engine instead of messing with the system in the dashboard computer, which would have set me back 200 dollars. Great service, great guy, and nothing but integrity. Highly recommended.

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Jack, Holden Commodore

Whyalla Brake & Clutch

Whyalla Playford
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"I am very happy with their service"

Ken, Mazda 3

Tyreright Salisbury

Salisbury North
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"Only downside was how long they had my car for"

Tamara, Holden Cruze

ABS Rosewater

Ottoway
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"Very helpful"

PAULA, Mitsubishi Lancer

Exhaust Plus Prospect

Enfield
star star star star star_half

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"On time informative friendly service"

John, Honda CR-V

Approved Automotive Services

Newton
star star star star star

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Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Tyreright Woodville

Woodville South
star star star star star_border

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Wayne is an Honest Professional that does his best to provide excellent Service,...

Wayne is an Honest Professional that does his best to provide excellent Service, Advice and a great job. He was courteous, prompt and a pleasure to deal with.

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Leath, Subaru Forester

Pulse Automotive Services

Norwood
star star star star star

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star star star star star

"First time. So far so good."

Jin, Subaru Forester

ABS Adelaide City

Adelaide
star star star star star_half

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star star star star star

Routine service; ready for pick up on time. Guys were friendly and helpful, r...

Routine service; ready for pick up on time. Guys were friendly and helpful, rang me to advise of a few little issues they found during service that were in need of attention, seeking permission to fix. Appreciated this, and would recommend them in the future. Car is running beautifully.

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Warren, Great Wall Motors X Series

Viva Auto Repairs

Richmond
star star star star star

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star star star star star

"They were very good. Thanks."

Ali, Ford Falcon

Goodyear Autocare Richmond

Richmond
star star star star star

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star star star star star

The Goodyear Autocare team did a great job in servicing my car. The work was don...

The Goodyear Autocare team did a great job in servicing my car. The work was done within the quoted price. I was also informed clearly about any future work that the car might need and how much approx. that would cost. Overall satisfied with the service.

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Rochit, MITSUBISHI MAGNA

Goodyear Autocare Hawthorn

Hawthorn
star star star star star_border

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Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

Edge Auto Solutions

airport_shuttle Mobile Mechanic

star star star star star

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Prompt and friendly service and so easy not to have to deliver our car to a serv...

Prompt and friendly service and so easy not to have to deliver our car to a service centre. We would recommend them any time.

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Carole, Toyota Yaris

Croft Automotive & LPG Pty Ltd

Edwardstown
star star star star star_half

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Very good service, work carried out and completed for the quoted price, no hidde...

Very good service, work carried out and completed for the quoted price, no hidden extra charges. Thank you.

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John, Jaguar XF

Daw Park Autocare

Daw Park
star star star star star

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Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

Angus Mitchell Automotive

Edwardstown
star star star star star

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"very good specialist workshop "

John, HONDA JAZZ

South Adelaide Autogas & Mechanical

Morphett Vale
star star star star star_border

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All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

Dynamic Mechanix

Lonsdale
star star star star star

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Great service. Dynamix are great value, but still a high quality job. Will defi...

Great service. Dynamix are great value, but still a high quality job. Will definitely use them again.

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Craig, Toyota Camry

BTE Tony Fickling

airport_shuttle Mobile Mechanic

star star star star star

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I am a bit concerned that he does not have the latest technology, as a dealer wo...

I am a bit concerned that he does not have the latest technology, as a dealer would, to check the more intricate inner workings ans necessary adjustments for an engine.

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Bronte, Skoda Yeti

Wayne Smith Service Centre

Port Lincoln CBD
star star star star star_border

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star star star star star

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Graeme, Jeep Grand Cherokee

Charge Less Autos

Kangaroo Flat
star star star star star

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Excellent service. Explained everything to me clearly with a friendly manner. Gr...

Excellent service. Explained everything to me clearly with a friendly manner. Great price. Will definitely be going back there!

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Kay, Holden Cruze

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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"Fantastic car service and customer service. 100% recommend. Also best price!"

Quang Minh, NISSAN X-TRAIL

Always There Automotive Mobile

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star star star star star_half

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Sean came and completed my 50,000 km service on my Honda City. He was very profe...

Sean came and completed my 50,000 km service on my Honda City. He was very professional and did the job so quickly. Highly recommended mechanic 10/10

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Rebecca, Honda City

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

We've got awesome mechanics that are open on Saturday! You can book them instantly on AutoGuru or give us a call to chat with one of our friendly team members on 1300 655 661. Book trusted local mechanics and know exactly what you're paying upfront. Too easy!

Questions? Speak with a Service Advisor
1300 655 661