Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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star star star star star

"Good honest service. Will be back in 10,000 klms."

Patrick, Jeep Wrangler

Highton Automotive Services

HIGHTON
star star star star star

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Geelong

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I needed more work done than just a service. Paul at ABS was very understanding ...

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ray, Mercedes-Benz E-Class

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Brenton, Holden Colorado

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Thanks for the service, felt it was a little expensive but the mechanic took the...

Thanks for the service, felt it was a little expensive but the mechanic took the time and explained the costs involved. I appreciate him doing that and better understand costs at Midas.

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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

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Col, Audi A4

Charge Less Autos

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Jaimi, Mitsubishi Lancer

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So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

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Very happy with my experience at Midas Morphett Vale. They also gave me some goo...

Very happy with my experience at Midas Morphett Vale. They also gave me some good advice.

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Robert, HYUNDAI ELANTRA

South Adelaide Autogas & Mechanical

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Graeme, Toyota RAV4

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"They're good at what they do"

kyle, Honda Prelude

ABS Morphett Vale

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Good communication and work completed at set time. Would come here again for ser...

Good communication and work completed at set time. Would come here again for service - also got my front brakes done and price competitive.

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Tania, Holden Adventra

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Karen, Kia Rio

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Was able to get the vehicle in quick and it was half the price of the dealership...

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Andrew, Jeep Wrangler

King Bear Auto

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Sally, BMW 3 Series

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Boon, TOYOTA CAMRY

Daw Park Autocare

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Service was above my expectation. It was a positive experience. Service was quic...

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Catherine, HOLDEN COMMODORE

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Simon, Toyota Landcruiser/Prado

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Sean, Fiat 500/500C

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"On time, no fuss."

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Brett, Subaru Impreza

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Mohamed, Holden Zafira-A

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Drew, Audi A5 Sportback

Midas Glynde

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"Awesome service 👍🏻"

Emma, Holden Cruze

Fred's Auto Mechanic Repairs

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Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

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Arbi, Jeep Patriot

SM Auto Repair Centre

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Chris, Kia Sorento

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Midas Werribee Plaza

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Brendan, Holden Commodore

Midas Prospect

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Gary, Toyota Hilux

Exhaust Plus Prospect

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Excellent work. The service was prompt and exceded my expectations. Charges were...

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Jagdeep, Mazda CX-9

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Shawn from Midas Hoppers Crossing provided a great service for my car! Quick Efficient and quality for a great price as well. Got to my car after the service and the added value of the nice air freshener inside it was great. Definitely recommend this place.

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Jonathan, Holden Cruze

C.A.R. Mechanical

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Friendly efficient service at a great price with a list of work that requires at...

Friendly efficient service at a great price with a list of work that requires attention to my car. I am really pleased with their service and will certainly use them again.

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Doreen, Hyundai Getz

ABS Ridgehaven

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Courteous staff - competitive price Went through work completed Very satisfied I...

Courteous staff - competitive price Went through work completed Very satisfied I will use again

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Brenton, Kia Cerato

SAI Mechanical Repairs

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Car service took about two hours. Garage owner phoned me when car was ready. I r...

Car service took about two hours. Garage owner phoned me when car was ready. I returned and garage owner told me about repairs needed. I asked when they should be done. He was very helpful and not pushy.

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Claire, Ford Festiva

Churchill Automotive & Tyre Service

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Brilliant car service, more through than a dealer major service and less than ha...

Brilliant car service, more through than a dealer major service and less than half the price. Will be back!

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Tom, Hyundai i20

Tyrepower Werribee

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"Thanks"

Vijay, Audi A4

Always There Automotive Mobile

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"Thanks to Greg all good"

Philip, Mazda CX-3

BTE Tony Fickling

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Once again Tony did a terrific job on the home service. Quick, efficient and alw...

Once again Tony did a terrific job on the home service. Quick, efficient and always polite. Showed me the replaced part and advised about next service. Will be using him once again. Good job Tony.

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Deborah, Honda Jazz

Edge Auto Solutions

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star star star star star

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Rob seems to be an excellent mechanic not knowing anything about cars he has giv...

Rob seems to be an excellent mechanic not knowing anything about cars he has given me very good advice and looked after me I would recommend him to all

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Wendy, Holden Astra

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Custom Body & Automotive Mobile Division

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Best value I could find for the service I needed. Mal was friendly and seemed to...

Best value I could find for the service I needed. Mal was friendly and seemed to do a good job.

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Andrew, Nissan Navara/Pick-up

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Glencoe mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Limestone Coast and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

It’s so easy to find local Glencoe mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Limestone Coast to deliver upfront quotes all on the same easy to use site.

Wherever you are in Limestone Coast, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Glencoe mechanics who can get the job done properly and quickly.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661