Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in American River open Saturday

Southern Performance Centre

Lonsdale
star star star star star_border

LATEST REVIEW

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star star star star star_border

The Team at SPC were great. More than happy with the workmanship and feedback f...

The Team at SPC were great. More than happy with the workmanship and feedback from the mechanic. I will use them again. Only issue I had was with the promised loan car was not available, however they gave me thier work ute. Great solution.

Read more

Shaun, Suzuki Grand Vitara

Aldershot Service Centre

Lonsdale
star star star star star_half

LATEST REVIEW

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star star star star star

"Every thing to my requirements."

John, Holden Commodore

Midas Morphett Vale

Morphett Vale
star star star star star_border

LATEST REVIEW

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star star star star star

Very happy with my experience at Midas Morphett Vale. They also gave me some goo...

Very happy with my experience at Midas Morphett Vale. They also gave me some good advice.

Read more

Robert, HYUNDAI ELANTRA

Direct Tyre & Auto Service

Lonsdale
star star star star star_half

LATEST REVIEW

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star star star star star

"treated very well explaind what needed done and why. Great service"

Mcnulty, Mazda MX-5

ABS Morphett Vale

Morphett Vale
star star star star star

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star star star star star

Fast height quality work with clear report of work done - brake hose replaced wi...

Fast height quality work with clear report of work done - brake hose replaced with custom part in less than an hour. Booking worked well too!

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Gareth, Toyota Landcruiser

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Kangaroo Island

Midas Darlington

Darlington
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"Excellent service and communications."

Vince, Toyota Corolla

Midas Clovelly

Clovelly Park
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"Very happy with the service. Highly recommend."

Coby, Mitsubishi 380

ABS Melrose Park

Melrose Park
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Wonderful service on car and great customer service too, they explained everythi...

Wonderful service on car and great customer service too, they explained everything in a way that I would understand ( I don’t know anything about cars ) it was really helpful and I will definitely go here again for my next service.

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Kym, Kia Cerato

Midas Harbour Town

Adelaide Airport
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"Good service."

Thomas, Toyota RAV4

ABS Keswick

Keswick
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"Friendly staff. The ride to the work came in really handy. Good job overall."

HIMANSHU, Hyundai Sonata/Sonica

SM Auto Repair Centre

Underdale
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"Nice staff and good service."

Dennis, Isuzu D-Max

Midas Flinders Park

Flinders Park
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"Provided sound advice and quick service."

Adrian, Volvo XC70

Bridgestone Select Norwood

Norwood
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"Fantastic customer service!! Highly recommend"

Terri, Toyota Corolla

Midas Port Adelaide

Port Adelaide
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"Great service - very happy"

Ray, Mazda CX-7

SAI Mechanical Repairs

Kilkenny
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Friendly service. To soon to know if everything was done right but so far so goo...

Friendly service. To soon to know if everything was done right but so far so good. Guys were honest and told me everything extra that needed doing and didn't go ahead without my say so and giving me a fixed price.

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Eric, Citroen C5 II

Midas Prospect

Sefton Park
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Adam, Kia Cerato

Midas Magill

Magill
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"Professional, quick, and reasonable"

Tim, Volvo XC60

ABS Glynde

Firle
star star star star star_half

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star star star star star

Prompt and friendly service, checking things that concerned me and clearly expla...

Prompt and friendly service, checking things that concerned me and clearly explaining the outcome of their investigations. Recommended additional things that needed attention at this and the next service. Will return.

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Andrea, Volkswagen Tiguan

Midas Glynde

Glynde
star star star star star_half

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Fixed another issue I had very cheap and reattached my reverse sensor for free! ...

Fixed another issue I had very cheap and reattached my reverse sensor for free! Will definitely go there for all my services, etc. now

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Emma, Holden Cruze

Goodyear Autocare Hampstead Gardens

Hampstead Gardens
star star star star star

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Goodyear autocare at Hampstead Gardens was very informative, courteous and charg...

Goodyear autocare at Hampstead Gardens was very informative, courteous and charges reasonably. Will certainly go back.

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Charles, Toyota Camry

Gepps Cross Exhaust & Autocare

Pooraka
star star star star star_half

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First time user of Fixed Price Car Service, when I arrived at the mechanic's wor...

First time user of Fixed Price Car Service, when I arrived at the mechanic's workshop I was greeted by the mechanic, I was told that he was informed of me being on a low income and he would not do any additional repairs without my approval via a phone call, i dropped my car off at 9 am and was informed it would be ready by 12 pm which it was. The service was exactly $125.00 no more, very honest mechanic and my car drives like new again. Will be definitely going back again for my front brakes which he said was all that was needed in addition to the minor service i had it booked in for in 3 weeks time after he performed the safety check on my car.

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Simon, MITSUBISHI LANCER

Midas Para Hills

Para Hills West
star star star star star_half

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Very friendly and helpful, the fixed price was excellent and easy to book online...

Very friendly and helpful, the fixed price was excellent and easy to book online especially being so close to xmas , very happy, thank you

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Darren, RENAULT MEGANE

C.A.R. Mechanical

Ridgehaven
star star star star star_border

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The overall customer service was fine but i was told i would be called when my ...

The overall customer service was fine but i was told i would be called when my car was ready to be picked up and i was not so after 3 hours i went back myself. For a minor service this is really too long. I should have been given an estimated wait time at least. This factor will affect my decision to use this business again.

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Katie, SUZUKI ALTO

ABS Ridgehaven

Ridgehaven
star star star star star_half

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"Everything ran smoothly..good communication. Friendly service."

Russell, Mitsubishi Triton

B & R Automotive

Salisbury South
star star star star star

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star star star star star_border

"Polite and efficient, will be a returning customer."

Connor, Mitsubishi 380

Midas Salisbury

Salisbury
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My car was serviced quickly and thoroughly. The technician on duty was very info...

My car was serviced quickly and thoroughly. The technician on duty was very informative, with recommendations on upcoming service items and things that may present a problem down the track. I'd happily recommend Midas Salisbury.

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Dylan, TOYOTA COROLLA

Jai's Auto Garage

Salisbury Plain
star star star star star_half

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"The owner was nice and charge me cheap"

Collin, Honda CR-V

ABS Salisbury

Salisbury
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Very professional and helpful. They carefully inspected the car and identified ...

Very professional and helpful. They carefully inspected the car and identified some small issues I had fixed on the day. I'll be happy to go back in the future.

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Bill, Subaru Outback

Sparks & Spanners

Port Lincoln CBD
star star star star star_border

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We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Bravo Race Engineering

Mildura
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"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

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Thank you Con.very impressed with the job and very friendly and easy to deal wit...

Thank you Con.very impressed with the job and very friendly and easy to deal with.most important thing is honest assessment of my car.

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Prabin, Mazda 6

BTE Tony Fickling

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star star star star star

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I had Tony come and service my daughters Mitsubishi Colt. He is a mobile mechan...

I had Tony come and service my daughters Mitsubishi Colt. He is a mobile mechanic and was thorough, took the time to rotate the front wheels to the back and vice versa, and told me of other items I may want to replace at the next service (ie. brake pads on the rear etc..). Will definitely keep Tony in mind for servicing our other cars.

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Sue, Mitsubishi Colt

Dynamic Mechanix

Lonsdale
star star star star star

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Friendly service and very good price compared to other quotes for a major servic...

Friendly service and very good price compared to other quotes for a major service.

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nigel, Mitsubishi Challenger

South Adelaide Autogas & Mechanical

Morphett Vale
star star star star star_border

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All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

Angus Mitchell Automotive

Edwardstown
star star star star star

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star star star star star

"very good specialist workshop "

John, HONDA JAZZ

Croft Automotive & LPG Pty Ltd

Edwardstown
star star star star star_half

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star star star star_border star_border

I was a bit disappointed with not being contacted for authorisation which I woul...

I was a bit disappointed with not being contacted for authorisation which I would have given. Instead on my invoice there are several things that needed attention and weren’t attended to. A wheel alignment among other things. Had they contacted me and asked if they could do it I would have welcomed that as I expected a full service.

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Charlotte, Toyota Yaris

Daw Park Autocare

Daw Park
star star star star star

LATEST REVIEW

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star star star star star

Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

Read more

Catherine, HOLDEN COMMODORE

Goodyear Autocare Richmond

Richmond
star star star star star

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star star star star star

Delivered the car at the designated time met by the owner who promptly went thro...

Delivered the car at the designated time met by the owner who promptly went through what was required. I asked for a report on any issues likely to need attention in the near future for this vehicle. Picked up the car following courtesy call and received an update on issues that will need attention along with likely verbal quote for repairs.

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Nigel, HOLDEN COMMODORE

Goodyear Autocare Hawthorn

Hawthorn
star star star star star_border

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Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

Viva Auto Repairs

Richmond
star star star star star

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"They were very good. Thanks."

Ali, Ford Falcon

ABS Adelaide City

Adelaide
star star star star star_half

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"Good Service"

Cheng, Ford Mondeo

Tyreright Woodville

Woodville South
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"Quite highly priced for a Basic Service"

Matt, Mitsubishi Magna

Pulse Automotive Services

Norwood
star star star star star

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Competent workshop, friendly staff, communicated with an update during service, ...

Competent workshop, friendly staff, communicated with an update during service, did extra work with approval and finished on time. Well priced, could not fault.

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Robert, HONDA JAZZ

ABS Rosewater

Ottoway
star star star star star

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"Very helpful"

PAULA, Mitsubishi Lancer

Exhaust Plus Prospect

Enfield
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"A reasonable price and fantastic service. My car has never been running better!"

Sharn, Holden Cruze

Approved Automotive Services

Newton
star star star star star

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Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Edge Auto Solutions

airport_shuttle Mobile Mechanic

star star star star star

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"Mechanic was friendly and professional. the job was done quickly and clean"

Kevin, Holden Cruze

Tyreright Salisbury

Salisbury North
star star star star star

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"Only downside was how long they had my car for"

Tamara, Holden Cruze

Wayne Smith Service Centre

Port Lincoln CBD
star star star star star_border

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star star star star star

Friendly & efficient. Highly recommended. Russell checked vehicle & advised repa...

Friendly & efficient. Highly recommended. Russell checked vehicle & advised repairs. Came in under costing

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Bronwyn, TOYOTA YARIS

Whyalla Brake & Clutch

Whyalla Playford
star star star star star

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"I am very happy with their service"

Ken, Mazda 3

Natrad Ballarat

Wendouree
star star star star star_half

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Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Midas Auto Service Centre Ballarat

Delacombe
star star star star star_half

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"would have got 5 stars if brake fluid wasn't service (never requested)"

Gerard, Holden Barina Spark

Edan Cassell Edge Automotive

Wendouree
star star star star star

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star star star star star

great service explained everything friendly and contact was great will definatel...

great service explained everything friendly and contact was great will definately be back and have already recommended to others to take car to Edan Cassell Edge Automotive...

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Melinda, Holden Barina Spark

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Recommended. Arrived on time and informed of any parts required."

Peter, Honda Jazz

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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John, HONDA CIVIC

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in American River, you can go ahead and secure your booking online!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661