Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

LATEST REVIEW

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

LATEST REVIEW

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Wayne Smith Service Centre

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Graeme, Jeep Grand Cherokee

Sparks & Spanners

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Tyreright Salisbury

SALISBURY NORTH
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

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Andrew, Toyota Kluger

No deposit & interest free

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ABS Salisbury

SALISBURY
star star star star star_half

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"Absolutely excellent!!! One very happy customer"

Kyle, Jeep Cherokee

Midas Salisbury

SALISBURY
star star star star star

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"Very professional and fixed the issues I had"

Irfan, Honda Accord Euro

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

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The machanic was friendly and professional and the work was done on time and as ...

The machanic was friendly and professional and the work was done on time and as expected.

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Ron, Mitsubishi Pajero

B & R Automotive

SALISBURY SOUTH
star star star star star

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Fast efficient and thorough service. We will definitely use again - in fact we h...

Fast efficient and thorough service. We will definitely use again - in fact we have already taken the car back to have another problem fixed!

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Tony, GREAT WALL V200

Midas Port Adelaide

PORT ADELAIDE
star star star star star_half

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Quick, efficient service. Although upon my last service I was told there was som...

Quick, efficient service. Although upon my last service I was told there was some wear to some bushings that need to be replaced ASAP, and this service they didn’t even mention it, which makes me believe they try to sell you mechanical work that isn’t actually necessary.

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Jake, Subaru Outback

* Minimum service amounts apply

Midas Para Hills

PARA HILLS WEST
star star star star star_half

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star star star star star

Very friendly and helpful, the fixed price was excellent and easy to book online...

Very friendly and helpful, the fixed price was excellent and easy to book online especially being so close to xmas , very happy, thank you

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Darren, RENAULT MEGANE

ABS Rosewater

OTTOWAY
star star star star star

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"Very helpful"

PAULA, Mitsubishi Lancer

Gepps Cross Exhaust & Autocare

POORAKA
star star star star star_half

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Shaka serviced our car to our satisfaction and was willing to provide a review o...

Shaka serviced our car to our satisfaction and was willing to provide a review of the service provided and the condition of various oils. He had also alerted us to the worn brake shoes and provided a competitive quote which we accepted. I would (will) be returning to him for our next service. Shaka proves that small operations can and do provide excellent service. Well done Shaka

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Tony, Hyundai Santa Fe

Churchill Automotive & Tyre Service

KILBURN
star star star star star_half

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star star star star star

The guys at Churchill Tyre Service were excellent, as well as offering the best ...

The guys at Churchill Tyre Service were excellent, as well as offering the best price for my service they kept me in the loop of what was happening, offered to drop me off (unlike other service centres) and we're just friendly and straight up guys, would highly recommend them!

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Riley, Holden Commodore

Tyreright Woodville

WOODVILLE SOUTH
star star star star star_border

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star star star star_border star_border

"Quite highly priced for a Basic Service"

Matt, Mitsubishi Magna

SAI Mechanical Repairs

KILKENNY
star star star star star_border

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star star star star star

I've been taking my car to SAI for about a year now, and they're always much che...

I've been taking my car to SAI for about a year now, and they're always much cheaper and friendlier than anywhere else I've been.

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Eric, NISSAN PULSAR

ABS Ridgehaven

RIDGEHAVEN
star star star star star_half

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star star star star star

"Great service from ABS."

Brian, Toyota Yaris

C.A.R. Mechanical

RIDGEHAVEN
star star star star star_border

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The overall customer service was fine but i was told i would be called when my ...

The overall customer service was fine but i was told i would be called when my car was ready to be picked up and i was not so after 3 hours i went back myself. For a minor service this is really too long. I should have been given an estimated wait time at least. This factor will affect my decision to use this business again.

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Katie, SUZUKI ALTO

Exhaust Plus Prospect

ENFIELD
star star star star star_half

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"Great service, thanks"

Kevin, Subaru Impreza

Midas Prospect

SEFTON PARK
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"Friendly prompt service very easy to organise"

Gary, Toyota Hilux

* Minimum service amounts apply

Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
star star star star star

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Goodyear autocare at Hampstead Gardens was very informative, courteous and charg...

Goodyear autocare at Hampstead Gardens was very informative, courteous and charges reasonably. Will certainly go back.

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Charles, Toyota Camry

SM Auto Repair Centre

UNDERDALE
star star star star star_half

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star star star star star

I'm very happy with the service I received on my car. The staff were respectful,...

I'm very happy with the service I received on my car. The staff were respectful, professional and provided a good service at a very reasonable price. Will use again. Thanks.

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Ed, Mitsubishi Pajero

* Minimum service amounts apply

Midas Harbour Town

ADELAIDE AIRPORT
star star star star star_half

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I chose Midas Harbour Town because of the convenience of dropping off my car on ...

I chose Midas Harbour Town because of the convenience of dropping off my car on my way to work. The mechanic was friendly and happy to help. When I explained that the car was still covered by a used car dealer warranty he was happy to look out for any issues that might be covered. They identified a couple of issues and called to let me know before doing any additional work. At the end of the day I received a detailed write up of the work done and the condition of the car. Very happy with the service I received.

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Rhodri, HOLDEN BARINA

Midas Glynde

GLYNDE
star star star star star_half

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Fixed another issue I had very cheap and reattached my reverse sensor for free! ...

Fixed another issue I had very cheap and reattached my reverse sensor for free! Will definitely go there for all my services, etc. now

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Emma, Holden Cruze

Approved Automotive Services

NEWTON
star star star star star

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Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

ABS Adelaide City

ADELAIDE
star star star star star_half

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star star star star star

Excellent experience - friendly staff. Explained what work would be undertaken a...

Excellent experience - friendly staff. Explained what work would be undertaken and didn't "push" additional service items.

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Peter, Mazda CX-9

ABS Glynde

FIRLE
star star star star star_half

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Had great customer service - rang me about an hour after I dropped the car off e...

Had great customer service - rang me about an hour after I dropped the car off explaining their recommendations for immediate mechanical work, as well as advice for mechanical work in the future. Did not pressure me into any decisions & were very honest. Will return here again for my next service.

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Michael, Mitsubishi Verada

* Minimum service amounts apply

Goodyear Autocare Richmond

RICHMOND
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Delivered the car at the designated time met by the owner who promptly went thro...

Delivered the car at the designated time met by the owner who promptly went through what was required. I asked for a report on any issues likely to need attention in the near future for this vehicle. Picked up the car following courtesy call and received an update on issues that will need attention along with likely verbal quote for repairs.

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Nigel, HOLDEN COMMODORE

Pulse Automotive Services

NORWOOD
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I had read previous reviews and thought to give Pulse Automotive Services a go. ...

I had read previous reviews and thought to give Pulse Automotive Services a go. The experience I had found was the mechanics to be experienced, honest and reliable. Going to organise our second car for a service at Pulse Automotive Services.

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Karl, Subaru Impreza

Viva Auto Repairs

RICHMOND
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"Friendly staff n good service...Price is comparable"

Mohamed, Holden Zafira-A

ABS Keswick

KESWICK
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"Fantastic customer service above and beyond very happy will return"

Myles, Mitsubishi Outlander

Bridgestone Select Norwood

NORWOOD
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"Fantastic customer service!! Highly recommend"

Terri, Toyota Corolla

Midas Magill

MAGILL
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Good service. The drop-off service was great... they dropped me at work (less th...

Good service. The drop-off service was great... they dropped me at work (less than 5 km).

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Lauren, Holden Barina

* Minimum service amounts apply

Croft Automotive & LPG Pty Ltd

EDWARDSTOWN
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Very good service, work carried out and completed for the quoted price, no hidde...

Very good service, work carried out and completed for the quoted price, no hidden extra charges. Thank you.

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John, Jaguar XF

* Minimum service amounts apply

Goodyear Autocare Hawthorn

HAWTHORN
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Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

ABS Melrose Park

MELROSE PARK
star star star star star_half

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star star star star star

They were great. Agreed price and called before adding anything extra that neede...

They were great. Agreed price and called before adding anything extra that needed to be done. Discussed with me the options.

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Prue, Subaru Forester

Angus Mitchell Automotive

EDWARDSTOWN
star star star star star

LATEST REVIEW

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star star star star star

"very good specialist workshop "

John, HONDA JAZZ

Daw Park Autocare

DAW PARK
star star star star star

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star star star star star

Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

Midas Clovelly

CLOVELLY PARK
star star star star star

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star star star star star

"Good service...quite prompt"

Mohamed, Holden Zafira-A

* Minimum service amounts apply

Midas Darlington

DARLINGTON
star star star star star_border

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Had car serviced there before, and had a call telling me all the things that “ne...

Had car serviced there before, and had a call telling me all the things that “needed” to be done within 45 mins. Could have set my watch to the call with the same message second time around. Took the car to another mechanic soon after the first service, many of the items that “needed doing urgently” were not required, and got some items done at a fraction of the cost. Even if they were trying to do the right thing second time around, first impressions last, particularly when people talk a lot but don’t necessarily listen.

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Gus, Hyundai Tucson

* Minimum service amounts apply

Direct Tyre & Auto Service

LONSDALE
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

According to the technical requirements, it was time to rotate the wheels. I not...

According to the technical requirements, it was time to rotate the wheels. I noticed, that they weren't rotated and asked about it. The guy said that everything was done. But I know my wheels and showed him why that wasn't true. Than he agreed that they are still in the same places and offer me to come next weekend. So I will spend another Saturday morning with those guys instead of my family. Despite the fact that rotation wasn't included in the bill (so I can't say that they tried to mislead me), I am not happy with the service because of the fact mentioned above.

Read more

Jim, Holden Commodore

Dynamic Mechanix

LONSDALE
star star star star star

LATEST REVIEW

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star star star star star

Excellent price, logbook service, good friendly advice and fast turnaround. Wil...

Excellent price, logbook service, good friendly advice and fast turnaround. Will definitely recommend and use again.

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NEIL, Holden Calais

ABS Morphett Vale

MORPHETT VALE
star star star star star

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star star star star star

Fast height quality work with clear report of work done - brake hose replaced wi...

Fast height quality work with clear report of work done - brake hose replaced with custom part in less than an hour. Booking worked well too!

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Gareth, Toyota Landcruiser

South Adelaide Autogas & Mechanical

MORPHETT VALE
star star star star star_border

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star star star star star_border

All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

Southern Performance Centre

LONSDALE
star star star star star_border

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star star star star star

"Good knowledgeable mechanics, very thorough and reasonably priced."

Nick, Great Wall Motors X Series

Aldershot Service Centre

LONSDALE
star star star star star_half

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star star star star star

"Good car service, loan car, great customer service. I really recommend it."

Chems, Mitsubishi Mirage

* Minimum service amounts apply

Midas Morphett Vale

MORPHETT VALE
star star star star star_border

LATEST REVIEW

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star star star star star_border

Car was serviced well, Mechanics were friendly and helpful. i would recommend th...

Car was serviced well, Mechanics were friendly and helpful. i would recommend this service in the future.

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Daryl, Renault Kangoo II/Kangoo Maxi

PB Motors

BERRIMAH
star star star star star

LATEST REVIEW

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star star star star star

"service overall was excellent and promised time of collection honoured"

Arsenio, HONDA JAZZ

Edge Auto Solutions

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Rob the mechanic was great was running a bit late but advised us due to heavy tr...

Rob the mechanic was great was running a bit late but advised us due to heavy traffic he would be about 10 minutes late that was good communication the work was done well and I am very pleased with that. Thanking You

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Peter, Ford Force 6

BTE Tony Fickling

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

I had Tony come and service my daughters Mitsubishi Colt. He is a mobile mechan...

I had Tony come and service my daughters Mitsubishi Colt. He is a mobile mechanic and was thorough, took the time to rotate the front wheels to the back and vice versa, and told me of other items I may want to replace at the next service (ie. brake pads on the rear etc..). Will definitely keep Tony in mind for servicing our other cars.

Read more

Sue, Mitsubishi Colt

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Kalka mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Far North and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

It’s so easy to find local Kalka mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Far North to deliver upfront quotes all on the same easy to use site.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Kalka for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661