Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Wayne Smith Service Centre

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I ...

No fuss...got the job done. Only problem was 0.8L overfill of engine oil that I drained.

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Graeme, Jeep Grand Cherokee

Sparks & Spanners

PORT LINCOLN CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

LATEST REVIEW

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

Midas Port Adelaide

PORT ADELAIDE
star star star star star_half

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star star star star star

"Great service - very happy"

Ray, Mazda CX-7

ABS Rosewater

OTTOWAY
star star star star star

LATEST REVIEW

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star star star star star

"Very helpful"

PAULA, Mitsubishi Lancer

Tyreright Woodville

WOODVILLE SOUTH
star star star star star_border

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star star star star_border star_border

"Quite highly priced for a Basic Service"

Matt, Mitsubishi Magna

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Eyre Peninsula

Tyreright Salisbury

SALISBURY NORTH
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

Read more

Andrew, Toyota Kluger

SAI Mechanical Repairs

KILKENNY
star star star star star_border

LATEST REVIEW

See all
star star star star star

They are very reliable and show me a list of priorities to I fix my car which I ...

They are very reliable and show me a list of priorities to I fix my car which I bought one week ago. The service was fast and really nice. The price is fine!

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Melissa, Daewoo Lanos

ABS Salisbury

SALISBURY
star star star star star_half

LATEST REVIEW

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star star star star star

"They were amazing. I'm definitely going back here for my next service!"

Tuan, Toyota Aurion

Midas Salisbury

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

My car was a tough one to fix but they kept me updated and did everything they c...

My car was a tough one to fix but they kept me updated and did everything they could to get it running right

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Kirsten, Ford Falcon

Churchill Automotive & Tyre Service

KILBURN
star star star star star_half

LATEST REVIEW

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star star star star star_border

Professional business who called me mid service to discuss findings and offered ...

Professional business who called me mid service to discuss findings and offered to attend too. Forgot to wash my car but as soon as this was realised a free car wash was organised. Friendly and polite team and i will be taking my car back for its next service.

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Paul, Mazda 2

B & R Automotive

SALISBURY SOUTH
star star star star star

LATEST REVIEW

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star star star star star

the guys were very friendly and helpful and they did a great job on my car im so...

the guys were very friendly and helpful and they did a great job on my car im so happy with their work and will go back again

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Michelle, NISSAN MICRA

SM Auto Repair Centre

UNDERDALE
star star star star star_half

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star star star star star

"Car in at 10.30 am and job finished at 2.00 pm. Job Card completed as expected"

Steve, Mercedes-Benz C-Class

* Minimum service amounts apply

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Good vibes, was honest and straightforward."

James, Subaru Impreza

Gepps Cross Exhaust & Autocare

POORAKA
star star star star star_half

LATEST REVIEW

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star star star star star

Shaka serviced our car to our satisfaction and was willing to provide a review o...

Shaka serviced our car to our satisfaction and was willing to provide a review of the service provided and the condition of various oils. He had also alerted us to the worn brake shoes and provided a competitive quote which we accepted. I would (will) be returning to him for our next service. Shaka proves that small operations can and do provide excellent service. Well done Shaka

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Tony, Hyundai Santa Fe

* Minimum service amounts apply

Midas Para Hills

PARA HILLS WEST
star star star star star_half

LATEST REVIEW

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star star star star star

I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

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Sharon, Jeep Grand Cherokee

Exhaust Plus Prospect

ENFIELD
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service, thanks"

Kevin, Subaru Impreza

Midas Prospect

SEFTON PARK
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Basic service was fine, the did everything that needed to be completed. However ...

Basic service was fine, the did everything that needed to be completed. However gave me a huge list of things that needed to be fixed. Being a woman, I'm very sceptical of mechanics that could rip me off so I went to another mechanic I can trust in the mid north where I am from originally and they said half the stuff on the list didn't need to be fixed! They are fine at the basics but would not trust them with any big jobs on my car.

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Haylee, Holden Commodore

Viva Auto Repairs

RICHMOND
star star star star star

LATEST REVIEW

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star star star star star

"They were very good. Thanks."

Ali, Ford Falcon

ABS Keswick

KESWICK
star star star star star_half

LATEST REVIEW

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star star star star star_border

They were helpful and friendly. They advised me of all costs prior to completing...

They were helpful and friendly. They advised me of all costs prior to completing the service. They didn't try to hard sell unnecessary work, but informed me of things I may need to address in the future.

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Monique, Toyota Corolla

ABS Adelaide City

ADELAIDE
star star star star star_half

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star star star star_border star_border

By the time they added all the extras (that I agreed to) the total cost was more...

By the time they added all the extras (that I agreed to) the total cost was more than double the quote. This meant that the comparisons I did to make my choice of ABS were flawed, as I don't know what other companies would have charged for the same extras.

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Mark, Hyundai i30

* Minimum service amounts apply

Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
star star star star star

LATEST REVIEW

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star star star star star

Goodyear autocare at Hampstead Gardens was very informative, courteous and charg...

Goodyear autocare at Hampstead Gardens was very informative, courteous and charges reasonably. Will certainly go back.

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Charles, Toyota Camry

* Minimum service amounts apply

Croft Automotive & LPG Pty Ltd

EDWARDSTOWN
star star star star star_half

LATEST REVIEW

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star star star star star

Very good service, work carried out and completed for the quoted price, no hidde...

Very good service, work carried out and completed for the quoted price, no hidden extra charges. Thank you.

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John, Jaguar XF

ABS Melrose Park

MELROSE PARK
star star star star star_half

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star star star star star

"Helpful and good service!"

Daniel, Skoda Octavia III

ABS Ridgehaven

RIDGEHAVEN
star star star star star_half

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star star star star star

They picked up on a potential problem of an oil leak and recommended me to take ...

They picked up on a potential problem of an oil leak and recommended me to take iyt back to Mitsubishi as it is still under warranty

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Mark, MITSUBISHI TRITON

C.A.R. Mechanical

RIDGEHAVEN
star star star star star_border

LATEST REVIEW

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star star star star star_border

The overall customer service was fine but i was told i would be called when my ...

The overall customer service was fine but i was told i would be called when my car was ready to be picked up and i was not so after 3 hours i went back myself. For a minor service this is really too long. I should have been given an estimated wait time at least. This factor will affect my decision to use this business again.

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Katie, SUZUKI ALTO

Pulse Automotive Services

NORWOOD
star star star star star

LATEST REVIEW

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star star star star star

I had read previous reviews and thought to give Pulse Automotive Services a go. ...

I had read previous reviews and thought to give Pulse Automotive Services a go. The experience I had found was the mechanics to be experienced, honest and reliable. Going to organise our second car for a service at Pulse Automotive Services.

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Karl, Subaru Impreza

Bridgestone Select Norwood

NORWOOD
star star star star star

LATEST REVIEW

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star star star star star

Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

Angus Mitchell Automotive

EDWARDSTOWN
star star star star star

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star star star star star

"very good specialist workshop "

John, HONDA JAZZ

Midas Glynde

GLYNDE
star star star star star_half

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star star star star star

"Team members were friendly, efficient and prompt with quotes and service"

Adrian, Nissan Dualis/Dualis+2

Midas Clovelly

CLOVELLY PARK
star star star star star

LATEST REVIEW

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star star star star star

"Very happy with the service. Highly recommend."

Coby, Mitsubishi 380

* Minimum service amounts apply

Goodyear Autocare Hawthorn

HAWTHORN
star star star star star_border

LATEST REVIEW

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star star star star star

Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

Daw Park Autocare

DAW PARK
star star star star star

LATEST REVIEW

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star star star star star

Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

ABS Glynde

FIRLE
star star star star star_half

LATEST REVIEW

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star star star star star

This was a good experience, as well as having my car professionally serviced and...

This was a good experience, as well as having my car professionally serviced and logged in the log book, I was provided with great service. Dropped back home, and collected when the service was finished - on time!

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Marjorie, Hyundai i20

* Minimum service amounts apply

Midas Darlington

DARLINGTON
star star star star star_border

LATEST REVIEW

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star star star star star_border

"Courteous, friendly and did a great job. Thank You"

Brenton, Ford Falcon

Dynamic Mechanix

LONSDALE
star star star star star

LATEST REVIEW

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star star star star star

"Friendly and efficient team"

Julie, Hyundai Tucson

* Minimum service amounts apply

Direct Tyre & Auto Service

LONSDALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

They were amazing, I never once felt they were taking advantage of me and that b...

They were amazing, I never once felt they were taking advantage of me and that being my main concern as most mechanics have ripped me off in the past being a female. I would recommend them to anyone.

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Toyah, Holden Astra

Approved Automotive Services

NEWTON
star star star star star

LATEST REVIEW

See all
star star star star star

Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Southern Performance Centre

LONSDALE
star star star star star_border

LATEST REVIEW

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star star star star star

Good job, very professional. fixed price. One minor complaint, the pick up optio...

Good job, very professional. fixed price. One minor complaint, the pick up option that I chose. they were not able to pick me up to collect the car, I had to make other arrangements to get there. Overall very pleased.

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Bob, BMW 1 Series

Midas Magill

MAGILL
star star star star star_half

LATEST REVIEW

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star star star star star

Good service. The drop-off service was great... they dropped me at work (less th...

Good service. The drop-off service was great... they dropped me at work (less than 5 km).

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Lauren, Holden Barina

Aldershot Service Centre

LONSDALE
star star star star star_half

LATEST REVIEW

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star star star star star

"Easy and no hassle. Would definitely come here again!"

Nathan, Mitsubishi Magna

ABS Morphett Vale

MORPHETT VALE
star star star star star

LATEST REVIEW

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star star star star star

Fast height quality work with clear report of work done - brake hose replaced wi...

Fast height quality work with clear report of work done - brake hose replaced with custom part in less than an hour. Booking worked well too!

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Gareth, Toyota Landcruiser

South Adelaide Autogas & Mechanical

MORPHETT VALE
star star star star star_border

LATEST REVIEW

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star star star star star_border

All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

* Minimum service amounts apply

Midas Morphett Vale

MORPHETT VALE
star star star star star_border

LATEST REVIEW

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star star star star star

Very happy with my experience at Midas Morphett Vale. They also gave me some goo...

Very happy with my experience at Midas Morphett Vale. They also gave me some good advice.

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Robert, HYUNDAI ELANTRA

Bravo Race Engineering

MILDURA
star star star star star

LATEST REVIEW

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

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star star star star star

"Great service, well detailed with all charges and aditional extras explained"

Jaimi, Mitsubishi Lancer

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

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star star star star star

"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

See all
star star star star star

It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

Read more

Sally, BMW 3 Series

BTE Tony Fickling

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Tony is a friendly knowledgeable guy, very helpful with the service and great li...

Tony is a friendly knowledgeable guy, very helpful with the service and great little tips to keep your car running smooth, I'm definitely going back to him for my car services, he won't dissapoint 👍

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Jonnathan, Honda Prelude

Edge Auto Solutions

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Rob from Adelaide was very thorough great customer service. Never used a mobile ...

Rob from Adelaide was very thorough great customer service. Never used a mobile car mechanic before but will definitely use him again. Now will get both cars serviced through Rob... 5 Stars...(';')

Read more

Chad, Holden Calais

Book trusted and local mechanics with AutoGuru.

Need a Denial Bay mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Eyre Peninsula. Simply find the mechanic you want to use, confirm the price upfront, and book.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Denial Bay or the greater Eyre Peninsula area, get an upfront quote online and pay nothing extra!

AutoGuru sources services for a range of vehicle makes and models in Denial Bay. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Denial Bay. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661