Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Allendale North open Saturday

ABS Salisbury

SALISBURY
star star star star star_half

LATEST REVIEW

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star star star star star

Very good people to deal with, kept me informed, no hidden surprises and even wa...

Very good people to deal with, kept me informed, no hidden surprises and even washed my car.

Read more

jeff, Toyota Prius

Jai's Auto Garage

SALISBURY PLAIN
star star star star star_half

LATEST REVIEW

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star star star star star

"Had my car serviced at Jai's and all done well and on time"

Dylan, Holden Cruze

Midas Salisbury

SALISBURY
star star star star star

LATEST REVIEW

See all
star star star star star

"They were great! Very helpful, fast and great price. Will continue coming here!"

Tracy, Volkswagen Golf

B & R Automotive

SALISBURY SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

"Really Good customer service and quality workmanship"

Michael, Holden Barina

Midas Para Hills

PARA HILLS WEST
star star star star star_half

LATEST REVIEW

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star star star star star

I found it easy to book online. Loved the fact that a free loan car was offered....

I found it easy to book online. Loved the fact that a free loan car was offered. Friendly reception staff that were happy to discuss the concerns with my car; being a woman this was a new and pleasant experience in the car industry. Thank you!

Read more

Sharon, Jeep Grand Cherokee

ABS Ridgehaven

RIDGEHAVEN
star star star star star_half

LATEST REVIEW

See all
star star star star star

They did other work not in the quote and totalled $1200, but I am very happy wit...

They did other work not in the quote and totalled $1200, but I am very happy with that. The vehicle is going outback 3 times this year and they know this and I have great confidence in their work. Of course while giving 5 stars is always a bit risky as I have no guarantee that they used recommended parts or that some of the work was actually necessary, although I believe that it all was needing to be done, Finally thanks for your input!

Read more

Michael, Toyota Camry

C.A.R. Mechanical

RIDGEHAVEN
star star star star star_border

LATEST REVIEW

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star star star star star

Friendly efficient service at a great price with a list of work that requires at...

Friendly efficient service at a great price with a list of work that requires attention to my car. I am really pleased with their service and will certainly use them again.

Read more

Doreen, Hyundai Getz

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barossa Valley

Gepps Cross Exhaust & Autocare

POORAKA
star star star star star_half

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star star star star star_border

So far so good with my vehicle. Just a regular service, very good price for thi...

So far so good with my vehicle. Just a regular service, very good price for this. Appears to be a one man show, making communication a problem as the only contact is a landline so if he needs parts he shuts up shop and heads out. This may be rare, I don't know but I was waiting outside to collect my vehicle for about 15 minutes, front door locked and phone ringing off. I didn't respond to your request until now as I feel at least a couple weeks are required after the service to be sure all is good and it is, thanks for the recommendation.

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Dawn, Toyota FJ Cruiser

Goodyear Autocare Hampstead Gardens

HAMPSTEAD GARDENS
star star star star star

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Goodyear autocare at Hampstead Gardens was very informative, courteous and charg...

Goodyear autocare at Hampstead Gardens was very informative, courteous and charges reasonably. Will certainly go back.

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Charles, Toyota Camry

Midas Prospect

SEFTON PARK
star star star star star_half

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Adam, Kia Cerato

Midas Glynde

GLYNDE
star star star star star_half

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star star star star star

Midas Glyne will definitely be back. Completed the service earlier than expected...

Midas Glyne will definitely be back. Completed the service earlier than expected. Convenient drop off / pick up service. Car running well.

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Andrea, Mitsubishi Outlander

ABS Glynde

FIRLE
star star star star star_half

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star star star star star

"Very helpful and professional."

Brett, Subaru Impreza

Midas Port Adelaide

PORT ADELAIDE
star star star star star_half

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star star star star star_border

Good quick turnaround . After doing some research they did save me money on brak...

Good quick turnaround . After doing some research they did save me money on brake pads buy as selected online. No loan car and no free car wash. Loan car was provided with no working ac pretty much a 15 year old car.

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*WS 7.30*Inuk, Ford Falcon

SAI Mechanical Repairs

KILKENNY
star star star star star_border

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star star star star star

"SAI is very professional and trustful"

Bashar, Nissan Pulsar Sedan

Midas Magill

MAGILL
star star star star star_half

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star star star star star

"Professional, quick, and reasonable"

Tim, Volvo XC60

Bridgestone Select Norwood

NORWOOD
star star star star star

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star star star star star

Great service, value for money and did exactly what they said they would do. Fri...

Great service, value for money and did exactly what they said they would do. Friendly and courteous

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Ian, Peugeot 4008

Midas Flinders Park

FLINDERS PARK
star star star star star_half

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star star star star star

"Very thorough."

Alec, Nissan Navara/Pick-up

SM Auto Repair Centre

UNDERDALE
star star star star star_half

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star star star star star_border

"I didn't get my free vacuum"

Mark, Holden Commodore

ABS Keswick

KESWICK
star star star star star_half

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star star star star star_border

They were helpful and friendly. They advised me of all costs prior to completing...

They were helpful and friendly. They advised me of all costs prior to completing the service. They didn't try to hard sell unnecessary work, but informed me of things I may need to address in the future.

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Monique, Toyota Corolla

Midas Harbour Town

ADELAIDE AIRPORT
star star star star star_half

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star star star star star

I found Midas at Harbour Town were very good at what they do. I found them throu...

I found Midas at Harbour Town were very good at what they do. I found them through an Internet website and thought that they needed to communicate better between each other. But the overall service was excellent.

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Debbie, HONDA JAZZ

ABS Melrose Park

MELROSE PARK
star star star star star_half

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star star star star star

Very impressed with honesty of owner of the franchise. Would not hesitate to rec...

Very impressed with honesty of owner of the franchise. Would not hesitate to recommend.

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Denise, Ford Focus

Midas Clovelly

CLOVELLY PARK
star star star star star

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star star star star star

"Good service...quite prompt"

Mohamed, Holden Zafira-A

Midas Darlington

DARLINGTON
star star star star star_border

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star star star star star_border

Very helpful and courteous service done on time and vehicle left in a clean s...

Very helpful and courteous service done on time and vehicle left in a clean state Only problem was battery had a discharge test and failed but mechanic did not write the results on service sheet

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John, Ssangyong Kyron

ABS Morphett Vale

MORPHETT VALE
star star star star star

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star star star star star

Good communication and work completed at set time. Would come here again for ser...

Good communication and work completed at set time. Would come here again for service - also got my front brakes done and price competitive.

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Wendy, Kia Cerato

Direct Tyre & Auto Service

LONSDALE
star star star star star_half

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star star star star star

"Great Customer service. They even washed my car! ☺"

Briony, Holden Malibu

Aldershot Service Centre

LONSDALE
star star star star star_half

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star star star star star_border

The machanic, rang to let me know what he done and needed to be done in the futu...

The machanic, rang to let me know what he done and needed to be done in the future. It put my mind at ease so now l can work out to get things fixed. Good job .

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Rick, Ford Territory

Midas Morphett Vale

MORPHETT VALE
star star star star star_border

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star star star star star_border

Car was serviced well, Mechanics were friendly and helpful. i would recommend th...

Car was serviced well, Mechanics were friendly and helpful. i would recommend this service in the future.

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Daryl, Renault Kangoo II/Kangoo Maxi

Southern Performance Centre

LONSDALE
star star star star star_border

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star star star star star

The professionalism of the company was impressive. Steve did all the work that I...

The professionalism of the company was impressive. Steve did all the work that I requested in additional to the service quoted and did a couple of minor items at minimal cost. In addition he provided a list of things that needed to be looked at in future services. Excellent work and professional service.

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Rolly, Toyota Landcruiser

Sparks & Spanners

PORT LINCOLN CBD
star star star star star_border

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star star star star star_border

We were travelling Australia with a caravan in tow, and had the vehicle serviced...

We were travelling Australia with a caravan in tow, and had the vehicle serviced three times in different states (once by Fixedprice) prior to our service at Port Lincoln, and been very happy with the operators. We were happy with the price which was known before the job was done, but there were a couple of things we were not thrilled about. It was a wet, miserable day when we dropped the car off and were given an approximate time it would be ready, and informed that we would receive a phone call when the car was ready. Quite some time after the given time we still had not received a call, so we walked back several blocks in the rain to find the car had been finished and sitting on the side of the road. While that wasn't too worrying, we were informed that our battery (only a couple of months old) was stuffed, and we should get a new one. We finally found the local RAC approved repairer who tested the battery and assured us that nothing was wrong with it. He also asked who told us it was stuffed, and when I told him, his remark was that he gets a lot of people coming there with the same non-problem from the same source.

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Keith, HOLDEN COLORADO

Bravo Race Engineering

MILDURA
star star star star star

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star star star star star

"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Tyreright Salisbury

SALISBURY NORTH
star star star star star

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star star star star star

Excellent service. Very friendly staff. Felt right at home. All was explained...

Excellent service. Very friendly staff. Felt right at home. All was explained before and after the job. Will definitely return and recommend to others. This is what customer service should be. Keep up the great work guys!

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Andrew, Toyota Kluger

Approved Automotive Services

NEWTON
star star star star star

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Fantastic. They cover all Euro cars, even new ones and provide in warranty servi...

Fantastic. They cover all Euro cars, even new ones and provide in warranty servicing. My car came back with full safety report, RAA towing voucher for $100, clean, and also smelling nice. All software and service updates done on the computer too for my Audi A5. Friendly staff. I would highly recommend coming here to service your car!

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Drew, Audi A5 Sportback

Exhaust Plus Prospect

ENFIELD
star star star star star_half

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star star star star star

"Great service, thanks"

Kevin, Subaru Impreza

ABS Rosewater

OTTOWAY
star star star star star

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star star star star star

"Very helpful"

PAULA, Mitsubishi Lancer

Tyreright Woodville

WOODVILLE SOUTH
star star star star star_border

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star star star star star

Wayne is an Honest Professional that does his best to provide excellent Service,...

Wayne is an Honest Professional that does his best to provide excellent Service, Advice and a great job. He was courteous, prompt and a pleasure to deal with.

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Leath, Subaru Forester

Edge Auto Solutions

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

It made it so easy to have some one come to your home and fix the problem. I wil...

It made it so easy to have some one come to your home and fix the problem. I will certainly use this company in the future. Thanks again

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Jane, Holden Cruze

Pulse Automotive Services

NORWOOD
star star star star star

LATEST REVIEW

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star star star star star

"First time. So far so good."

Jin, Subaru Forester

ABS Adelaide City

ADELAIDE
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

By the time they added all the extras (that I agreed to) the total cost was more...

By the time they added all the extras (that I agreed to) the total cost was more than double the quote. This meant that the comparisons I did to make my choice of ABS were flawed, as I don't know what other companies would have charged for the same extras.

Read more

Mark, Hyundai i30

Viva Auto Repairs

RICHMOND
star star star star star

LATEST REVIEW

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star star star star star

"Friendly staff n good service...Price is comparable"

Mohamed, Holden Zafira-A

Goodyear Autocare Richmond

RICHMOND
star star star star star

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star star star star star

The Goodyear Autocare team did a great job in servicing my car. The work was don...

The Goodyear Autocare team did a great job in servicing my car. The work was done within the quoted price. I was also informed clearly about any future work that the car might need and how much approx. that would cost. Overall satisfied with the service.

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Rochit, MITSUBISHI MAGNA

Goodyear Autocare Hawthorn

HAWTHORN
star star star star star_border

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star star star star star

Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

Daw Park Autocare

DAW PARK
star star star star star

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star star star star star

Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

Angus Mitchell Automotive

EDWARDSTOWN
star star star star star

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star star star star star

"very good specialist workshop "

John, HONDA JAZZ

South Adelaide Autogas & Mechanical

MORPHETT VALE
star star star star star_border

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star star star star star_border

All seemed good with replacing shockers. Auto Electrical work for driving light...

All seemed good with replacing shockers. Auto Electrical work for driving lights done and working, , but not able to complete as I desired , possibly due to driving kit cable I supplied.

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Graeme, Toyota RAV4

Dynamic Mechanix

LONSDALE
star star star star star

LATEST REVIEW

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star star star star star

Really friendly, quick and fairly priced. Didn't try to upsell me on things i di...

Really friendly, quick and fairly priced. Didn't try to upsell me on things i didn't need, and didn't treat me like an idiot. Strongly recommend.

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Rebecca, Mitsubishi ASX

BTE Tony Fickling

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Tony was prompt, efficient, friendly and most of all in my opinion, honest. He w...

Tony was prompt, efficient, friendly and most of all in my opinion, honest. He was thorough in his examination of my vehicle and explained things as he found them. Unlike other workshops, Tony was happy to let you watch him at work. His price was way cheaper than any quotes I had for log book service and front brake pads. I would highly recommend his service. Very happy.

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Neil, Mitsubishi Colt

Whyalla Brake & Clutch

WHYALLA PLAYFORD
star star star star star

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star star star star star

"I am very happy with their service"

Ken, Mazda 3

Wayne Smith Service Centre

PORT LINCOLN CBD
star star star star star_border

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star star star star star

Friendly & efficient. Highly recommended. Russell checked vehicle & advised repa...

Friendly & efficient. Highly recommended. Russell checked vehicle & advised repairs. Came in under costing

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Bronwyn, TOYOTA YARIS

Charge Less Autos

KANGAROO FLAT
star star star star star

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star star star star star

"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

King Bear Auto

EAST BENDIGO
star star star star star_half

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star star star star star

Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Very easy to deal with, no fuss. Prompt, helpful and did a great job. I would de...

Very easy to deal with, no fuss. Prompt, helpful and did a great job. I would definitely recommend to my friends and family.

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Susie, VOLKSWAGEN TIGUAN

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Great job, thanks so much!"

Chelsea, MAZDA 3

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

AutoGuru has trusted, local mechanics all over Australia. With thousands of workshop reviews from real customers, we know you'll book the best mechanic on AutoGuru!

Questions? Speak with a Service Advisor
1300 655 661