Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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* Minimum service amounts apply

Goodyear Autocare Hawthorn

HAWTHORN
star star star star star_border

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star star star star star

Very happy with the service and price (compared to what Dealers wanted). Free lo...

Very happy with the service and price (compared to what Dealers wanted). Free loan car provided.

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Simon, Toyota Landcruiser/Prado

Daw Park Autocare

DAW PARK
star star star star star

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Service was above my expectation. It was a positive experience. Service was quic...

Service was above my expectation. It was a positive experience. Service was quick and very efficient, and most importantly well within my budget. I will definitely come back to them again on my future car service bookings, and will recommend them to my husband to have his car serviced there too.

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Catherine, HOLDEN COMMODORE

ABS Melrose Park

MELROSE PARK
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"Could not recommend more highly!"

Kirrilea, Hyundai ix35

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Croft Automotive & LPG Pty Ltd

EDWARDSTOWN
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I was a bit disappointed with not being contacted for authorisation which I woul...

I was a bit disappointed with not being contacted for authorisation which I would have given. Instead on my invoice there are several things that needed attention and weren’t attended to. A wheel alignment among other things. Had they contacted me and asked if they could do it I would have welcomed that as I expected a full service.

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Charlotte, Toyota Yaris

Angus Mitchell Automotive

EDWARDSTOWN
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"very good specialist workshop "

John, HONDA JAZZ

Midas Clovelly

CLOVELLY PARK
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Efficient and overall good experience. Managed to book in at short notice and se...

Efficient and overall good experience. Managed to book in at short notice and service is swift.

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Boon, TOYOTA CAMRY

Recently requested quotes for Hawthorn mechanics

Average quote price in Adelaide

$479.20

Subaru Impreza

TASKS QUOTED

Logbook Service - 112500 kms / 54 months

$531.39

Toyota Corolla

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$207.89

No deposit & interest free

BOOK NOW, PAY LATER

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My car was serviced quickly and thoroughly. The technician on duty was very info...

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Stefan, Hyundai i30

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Ken, Mazda 3

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Keith, HOLDEN COLORADO

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Bronwyn, TOYOTA YARIS

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"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

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Dropped me home when I took the car in, done in a few hours. Broke down all the ...

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Mykel, Holden Calais

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They where friendly helpful didn't do anything without asking. Will go back for ...

They where friendly helpful didn't do anything without asking. Will go back for sure. Highly recommended

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Catherine, Mitsubishi ASX

Bendigo Complete Auto Care

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"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

BTE Tony Fickling

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Thanks Tony for a great service and sorting out the brake light issue. Will use ...

Thanks Tony for a great service and sorting out the brake light issue. Will use again.

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Ross, Volkswagen Tiguan

Edge Auto Solutions

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It made it so easy to have some one come to your home and fix the problem. I wil...

It made it so easy to have some one come to your home and fix the problem. I will certainly use this company in the future. Thanks again

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Jane, Holden Cruze

Book trusted and local mechanics with AutoGuru.

If you’re after a Hawthorn mechanic to repair or service your car, we can help! At AutoGuru, we source the best mechanics and car services from all over Adelaide, then bring you the closest service options with the best prices. All you need to do is click to book at a fixed price.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Hawthorn area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Adelaide, we’ll find you the best mechanic for the job.

AutoGuru sources services for a range of vehicle makes and models in Hawthorn. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Hawthorn.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Hawthorn that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661