Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Cooloola New Age Mechanical

GYMPIE CBD
star star star star star

LATEST REVIEW

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star star star star star

Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

Cooloola New Age Mechanical was efficient and courteous. They provided good service with free pickup (I only live two kms away) and advised what other problems the car had, such as a broken engine mount.

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Louise, Nissan X-Trail

RAW Mechanical

PIALBA
star star star star star_half

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Good customer service. Quick and reliable team. Very welcoming and nothing was t...

Good customer service. Quick and reliable team. Very welcoming and nothing was too much trouble. Asked if they could complete a rego check in addition.

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Belinda, Toyota Landcruiser/Prado

Hervey Bay Auto Electrix

PIALBA
star star star star star

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This is the first time I have used this garage. I was quoted a price before serv...

This is the first time I have used this garage. I was quoted a price before service, when I went to collect my car they advised that some work they had included in the quotation was not required and adjusted my bill accordingly. They could have charged the original quote and I would not have known.What a pleasure to deal with an honest company!!

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John, Audi A4

Total Auto Care

PIALBA
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"good service and friendly staff went back to get more work done, very happy"

Tim, Holden Commodore

No deposit & interest free

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Graeme, Kia Sorento

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It was good they stuck to the price they quoted did lots of extras in that price...

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Vanda, KIA RIO

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Shannon, Mazda 626

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I was able to book in online and know what the price would be. I then arrived at the appointment time and was shocked when told my car would be serviced and be ready in a bit over an hour. They were true to their word and then I had follow up the following day. Yes if you devoted time to the one vehicle then a service would be available in this time frame but I have not experienced that with any other business. More than happy and will be back when the next service becomes due.

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Michael, Mazda CX-5

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Tracy, BMW 318i

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Jan, Subaru Impreza

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Krystal, TOYOTA COROLLA

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Jonathan, Ford Festiva

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Narelle, Holden Commodore

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Viktoriya, Peugeot 308

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Paul, Nissan Navara/Pick-up

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Nicole, Toyota Corolla

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Ian, Fiat Ducato

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W B Motors

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Tony, Subaru Forester

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Michael, Honda Accord

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David, Hyundai Getz

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Fantastic service very reasonable pricing . Definitely recommend and I will be u...

Fantastic service very reasonable pricing . Definitely recommend and I will be using again

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Dave, Nissan Navara

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Motormech

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Mark, Holden Commodore

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Luke, Toyota Landcruiser Prado

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Ross, Kia Sportage

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"Excellent service and communication from Steve."

Leighton, Toyota Hilux

Noosa River Motors

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Phil was very accommodating with timings and did a very professional job. He dis...

Phil was very accommodating with timings and did a very professional job. He discussed what he intended to do and gave me options on the products he might use. On pick up he gave me a rundown on what he'd done, showing me parts he had replaced and gave me advice on maintenance issues. I'll be going back to him.

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Geoff, Toyota Landcruiser

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Cathy, SUZUKI LIANA

Master Mechanix

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

Cotton Tree Mobile Mechanical

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I was very impressed with the great service Wade did on my Barina. I would highl...

I was very impressed with the great service Wade did on my Barina. I would highly recommend Wade to anyone who wants a mobile car service. He was punctual and it was so much easier having the car serviced at home. Very friendly and kept me informed of what would be required for my next service.

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Jo, HOLDEN BARINA

Procheck Automotive Mobile Sunshine Coast

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Very good service, prompt and to the car log book. Convenient that we didn't hav...

Very good service, prompt and to the car log book. Convenient that we didn't have to drop our car off to a work shop and be without a car for most of the day.

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Leanne, Toyota Landcruiser/Prado

Blue Toro Mobile Mechanic Caloundra

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Ben was very helpful fitting me in at the last minute. Appreciated his advice po...

Ben was very helpful fitting me in at the last minute. Appreciated his advice post service as well.

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Holly, Mitsubishi Triton

Carworx Automotive Services

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Very efficient, friendly and an experienced mechanic. We are going to be a retu...

Very efficient, friendly and an experienced mechanic. We are going to be a return customer. Highly recommend this service to anyone.

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Wayne, Nissan X-Trail

Procheck Automotive Mobile Brisbane

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"Wonderful as always so greatfull for their service thanks guys"

Kate, JEEP COMPASS

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Gootchie? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Wide Bay-Burnett’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

At AutoGuru, we have partnered with only the top quality mechanics throughout Wide Bay-Burnett, helping you to easily source the mechanic that’s closest to you in Gootchie. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Gootchie mechanics for the best upfront price and easily book online.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Gootchie.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661