Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Fischer Automotive

SVENSSON HEIGHTS
star star star star star

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Great value And great service. Would recommended to Anyone after a reliable mech...

Great value And great service. Would recommended to Anyone after a reliable mechanic.

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ben, Hyundai Grandeur

Tyrepower Bundaberg

BUNDABERG CENTRAL
star star star star star_border

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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

RAW Mechanical

PIALBA
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Good customer service. Quick and reliable team. Very welcoming and nothing was t...

Good customer service. Quick and reliable team. Very welcoming and nothing was too much trouble. Asked if they could complete a rego check in addition.

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Belinda, Toyota Landcruiser/Prado

Total Auto Care

PIALBA
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The vehicle was serviced on time with an sms message when it was available for p...

The vehicle was serviced on time with an sms message when it was available for pick up.

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Peter, Kia Sorento

Hervey Bay Auto Electrix

PIALBA
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This is the first time I have used this garage. I was quoted a price before serv...

This is the first time I have used this garage. I was quoted a price before service, when I went to collect my car they advised that some work they had included in the quotation was not required and adjusted my bill accordingly. They could have charged the original quote and I would not have known.What a pleasure to deal with an honest company!!

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John, Audi A4

No deposit & interest free

BOOK NOW, PAY LATER

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Good friendly service, car was finished before lunch and they checked another is...

Good friendly service, car was finished before lunch and they checked another issue no charge. Hire car was great so I could do what jobs I had to do ... Overall, no complaints at all and would definitely recommend 😊

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Kerrie, Mitsubishi Lancer

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"Prompt, efficient and communicated well."

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"Excellent!! Good mechanic and best price too."

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"Plenty of parking and workshop looked well organized."

Graeme, Kia Sorento

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It was good they stuck to the price they quoted did lots of extras in that price...

It was good they stuck to the price they quoted did lots of extras in that price very courteous

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Chanon, Suzuki Swift

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Shannon, Mazda 626

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First time I have used Ram Automotive and would highly recommend their services to everyone. Great team, great service, great pricing, I will be back.

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Gordon, DODGE CALIBER

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Jan, Subaru Impreza

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Coral, Honda Jazz

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"Excellent service, very happy."

Angela, Mazda 6

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David, TOYOTA COROLLA

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Kathryn, Hyundai Getz

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Service done quickly, good explanation of service process by mechanic (also owne...

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Don, JEEP GRAND CHEROKEE

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Nicki, Toyota RAV4

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Ian, Fiat Ducato

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Patricia, MITSUBISHI OUTLANDER

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Very professional, everything was and explained, I got it cheaper than my initia...

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Tracey, Ford Kuga

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Paul, Holden Cruze

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Michael, Honda Accord

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Alka, Toyota Camry

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Judith, TOYOTA AURION

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Paul, Mitsubishi Lancer

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Kate, Honda Civic

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John, Mazda 3

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Abe, Toyota Landcruiser

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Leighton, Toyota Hilux

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Kerry, Hyundai ix35

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Excellent customer service from Shane and a job well done! Definitely using him ...

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Maree, TOYOTA YARIS

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

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I was very impressed with the great service Wade did on my Barina. I would highl...

I was very impressed with the great service Wade did on my Barina. I would highly recommend Wade to anyone who wants a mobile car service. He was punctual and it was so much easier having the car serviced at home. Very friendly and kept me informed of what would be required for my next service.

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Jo, HOLDEN BARINA

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This was good service in both ways. The mechanic was on time and very efficient....

This was good service in both ways. The mechanic was on time and very efficient. He was upfront about what actually needed to be done after running the standard checks - only charging for what had to be done. The work was done quickly and my garage flood was almost spotless afterward.

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Phillip, GREAT WALL V200

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Ben was a great bloke. Didn't invent any issues. Haven't driven the ute yet but ...

Ben was a great bloke. Didn't invent any issues. Haven't driven the ute yet but trust my instincts all is well. Will recommend him to everyone.

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Jane, Mitsubishi Triton

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Carworx were fantastic, so convenient to come to my home. My mechanic was honest...

Carworx were fantastic, so convenient to come to my home. My mechanic was honest and professional. I'll defiantly be booking him again, highly recommend.

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Rachel, Mazda 3

Procheck Automotive Mobile Brisbane

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We had a mobile mechanic come out, very friendly and accurate servicing provided...

We had a mobile mechanic come out, very friendly and accurate servicing provided.

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Brad & Petrea, TOYOTA CAMRY

North Brisbane Automotive

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Mechanic turned up between the hours that were originally advised. He reviewed t...

Mechanic turned up between the hours that were originally advised. He reviewed the job and gave me a price and advised he would be back in around 1 hour after he got the parts. He didn't arrive back until approx 2.5 hours later which was a little bit concerning but the job was completed that day and seems to be done well.

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Mark, Ford Fairlane

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Degilbo mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Wide Bay-Burnett, both national brands and local workshops. Simply select the service you need, confirm the price and book.

We combine results for the best mechanics in your local Degilbo area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in Wide Bay-Burnett and book. No hidden costs, and quality service from top rated mechanics in your area.

Wherever you are in Wide Bay-Burnett, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Degilbo mechanics who can get the job done properly and quickly.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Degilbo.

Stop stressing about the overdue car service. Search trusted Degilbo mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661