Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Huston Motors

KINGAROY
star star star star star

LATEST REVIEW

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star star star star star

"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

Cooloola New Age Mechanical

GYMPIE CBD
star star star star star

LATEST REVIEW

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star star star star star

Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

Cooloola New Age Mechanical was efficient and courteous. They provided good service with free pickup (I only live two kms away) and advised what other problems the car had, such as a broken engine mount.

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Louise, Nissan X-Trail

Smithy's Mechanical

YANDINA
star star star star star_half

LATEST REVIEW

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star star star star star_border

It was good they stuck to the price they quoted did lots of extras in that price...

It was good they stuck to the price they quoted did lots of extras in that price very courteous

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Frank, Mazda BT-50

Gez Mechanical

YANDINA
star star star star star_half

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He was honest about what the car needed and didn't need and was prompt to contac...

He was honest about what the car needed and didn't need and was prompt to contact me before doing further work. Would recommend.

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Paul, Holden Astra

Ottos Mufflers

NOOSAVILLE
star star star star star_half

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star star star star star_border

"Excellent to deal with and provided excellent service"

Leckey, Volkswagen Golf VI

No deposit & interest free

BOOK NOW, PAY LATER

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Noosa Mechanical

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Although only in for a basic service, staff were very helpful, consulted over an...

Although only in for a basic service, staff were very helpful, consulted over any issues found, and were fast and efficient: as well a loan car was made available. Thoroughly recommended.

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Gerard, Hyundai Elantra

Quik Speed Brake & Mechanical

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Really generous service, and very honestly for every part of doing my car. Reall...

Really generous service, and very honestly for every part of doing my car. Really recommend :)

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Chanon, Suzuki Swift

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Browns Autobahn Nambour

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Brown autobahn doing excellent service. And during the service they found the pa...

Brown autobahn doing excellent service. And during the service they found the part which we have been told by another mechanic to replace it but actually that part was in really good and working conditions so he called us and he said that u don need to change the part so actually they are ripping of ur money they are doing what it necessary to do it and he save our $300. They are best in Nambour... honest and genuine people. And at the end of the service they clean and wash ur car. Keep it up good work...

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Ram Automotive

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ray, Mazda CX-3

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Sam was very helpful, professional and easy to deal with, cannot recommend this ...

Sam was very helpful, professional and easy to deal with, cannot recommend this place high enough.

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Daniel, Nissan Patrol

1300AUTOTRANS Maroochydore

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Service and information was satisfactory, and the staff were friendly. I would n...

Service and information was satisfactory, and the staff were friendly. I would not mind to have my car serviced there again.

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Jerzy, NISSAN MICRA

Alltype Diesel Services Pty Ltd

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Excellent. Staff were very accommodating and the service was carried out in a ti...

Excellent. Staff were very accommodating and the service was carried out in a timely manner.

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Jan, Subaru Impreza

RAW Mechanical

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"Thorough and very friendly service"

Michelle, Daewoo Matiz

D & F Autocare

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Steve, TOYOTA LANDCRUISER

Total Auto Care

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"good service and friendly staff went back to get more work done, very happy"

Tim, Holden Commodore

Hervey Bay Auto Electrix

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This is the first time I have used this garage. I was quoted a price before service, when I went to collect my car they advised that some work they had included in the quotation was not required and adjusted my bill accordingly. They could have charged the original quote and I would not have known.What a pleasure to deal with an honest company!!

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John, Audi A4

Midas Maroochydore

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The guys that worked on my car were very thorough, and explained everything in t...

The guys that worked on my car were very thorough, and explained everything in terms I understood.

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Trilby, GREAT WALL X240

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"Very professional. Excellent service and value."

Margaret, Ford Focus

Kawana Auto Service

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"Prompt service would go again"

David, TOYOTA COROLLA

Carite Auto Repairs

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Extremely helpful. Were busy and still fit me in last minute. Would recommend to...

Extremely helpful. Were busy and still fit me in last minute. Would recommend to anyone.

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Toni, HOLDEN BARINA

Authorised Service Centre Kawana

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The service was quick with useful results. The attention was friendly with discu...

The service was quick with useful results. The attention was friendly with discussion after the work.

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Richard, HONDA JAZZ

ABS Kawana

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"Very good experience."

Anoop, Nissan Pathfinder

Ultra Tune Currimundi

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Was very happy with the service and communication. Always kept on the loop Ple...

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Daniel, Hyundai Getz

Auto Leaders Caloundra

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Really great service...Kept me in touch with what was happening with our motorho...

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Ian, Fiat Ducato

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Les, Subaru Outback

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"Good mechanics and friendly service."

Scott, Toyota Landcruiser

W B Motors

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Fischer Automotive

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"absolute pleasure to deal with, friendly and fast service. will be returning."

Anthony, Nissan Pulsar

Clark's Garage

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Melissa, Suzuki Swift

Tyrepower Bundaberg

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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

ABS Caboolture

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"Fantastic very happy"

Ray, Jeep Grand Cherokee

Goodyear Autocare Caboolture

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"Great service. All things explained"

Rachael, Kia Sportage

The Piston Pitstop

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I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

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I am completely happy and felt very comfortable sitting there while waiting for my car to be serviced I will deffinantly Be Back there again many many thanks

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sharon, Holden Barina

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Jim, Isuzu D-Max

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Michael, Honda Accord

Automech

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Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

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David, Hyundai Getz

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Mark, Volkswagen Polo

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"Great guys. Only problem is that they don’t do drop off."

Julius, Toyota Corolla

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Very excellent service, Excellent customer service. Very happy with service. I r...

Very excellent service, Excellent customer service. Very happy with service. I recommend to other people as well. Affordable price.

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Alex, Ford Focus

Blue Dog Automotive

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Mechanic was on time and did a good job whilst explaining what he was doing. Wil...

Mechanic was on time and did a good job whilst explaining what he was doing. Will use him again

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Abe, Toyota Landcruiser

Noosa River Motors

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star star star star star_half

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Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

Unique Mobile Mechanic

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"Excellent customer service."

Leighton, Toyota Hilux

Procheck Automotive Mobile Noosa

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I highly recommend Procheck Auto. I'm always happy with their service, professi...

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Jacinta, Toyota Yaris

Master Mechanix

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star star star star star

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

Cotton Tree Mobile Mechanical

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I was very impressed with the great service Wade did on my Barina. I would highl...

I was very impressed with the great service Wade did on my Barina. I would highly recommend Wade to anyone who wants a mobile car service. He was punctual and it was so much easier having the car serviced at home. Very friendly and kept me informed of what would be required for my next service.

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Jo, HOLDEN BARINA

Procheck Automotive Mobile Sunshine Coast

airport_shuttle Mobile Mechanic

star star star star star

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This was good service in both ways. The mechanic was on time and very efficient....

This was good service in both ways. The mechanic was on time and very efficient. He was upfront about what actually needed to be done after running the standard checks - only charging for what had to be done. The work was done quickly and my garage flood was almost spotless afterward.

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Phillip, GREAT WALL V200

Blue Toro Mobile Mechanic Caloundra

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Ben was very helpful fitting me in at the last minute. Appreciated his advice po...

Ben was very helpful fitting me in at the last minute. Appreciated his advice post service as well.

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Holly, Mitsubishi Triton

Carworx Automotive Services

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star star star star star

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Carworx were fantastic, so convenient to come to my home. My mechanic was honest...

Carworx were fantastic, so convenient to come to my home. My mechanic was honest and professional. I'll defiantly be booking him again, highly recommend.

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Rachel, Mazda 3

Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of Wide Bay-Burnett in one place. We combine the best mechanics in Crownthorpe and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

No matter which corner of Crownthorpe you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Wide Bay-Burnett auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

No matter your vehicle’s make or model, we can give you access to the best Crownthorpe mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661