Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Cherry Creek mechanics. Book your car service online and save.

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Huston Motors

KINGAROY
star star star star star

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"Prompt, efficient and communicated well."

Mark, Kia Sorento

No deposit & interest free

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A1 Exhaust and Mechanical

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I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

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DEBBIE, Suzuki SX4/SX4 Classic

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The staff were very helpful and very friendly. Carried out the work I wanted don...

The staff were very helpful and very friendly. Carried out the work I wanted done very professionally. Dropped me off where I wanted to go and picked me up when done. Couldn't recommend them enough. Will definitely be going back. great work guys.

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Diesel log book service in Glasshouse Country which included complimentary vehicle wash. Nice to be looked after by a local.

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"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

The Piston Pitstop

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I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

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Service was completed on time and as per quote. They even dropped me off and pi...

Service was completed on time and as per quote. They even dropped me off and picked me up from home! I had a problem to be looked at and they did this all within the quoted amount. I will be returning for future services.

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Julie, Peugeot 307

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I was able to book in online and know what the price would be. I then arrived at...

I was able to book in online and know what the price would be. I then arrived at the appointment time and was shocked when told my car would be serviced and be ready in a bit over an hour. They were true to their word and then I had follow up the following day. Yes if you devoted time to the one vehicle then a service would be available in this time frame but I have not experienced that with any other business. More than happy and will be back when the next service becomes due.

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Michael, Mazda CX-5

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David, Hyundai Getz

* Minimum service amounts apply

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Alka, Toyota Camry

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Very nice and friendly staff, and helpful they know what they are doing . I'll b...

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Roger, Ford Falcon

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He was honest about what the car needed and didn't need and was prompt to contac...

He was honest about what the car needed and didn't need and was prompt to contact me before doing further work. Would recommend.

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Paul, Holden Astra

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Friendly personal service at an affordable price. I will gladly recommend this w...

Friendly personal service at an affordable price. I will gladly recommend this workshop.

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Sharon, Subaru Impreza

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Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

* Minimum service amounts apply

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Very pleased with the service I received. It was noted that one of the parts needed in the service was not required so I was actually charged less than the original quote. I will definitely be back

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Paul, Subaru Outback

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I'm always a bit aprehensive about using a franchise to service a vehicle and as...

I'm always a bit aprehensive about using a franchise to service a vehicle and as it turned out I needen't have worried. The service was prompt, polite and very courteous. The loan vehicle was provided at short notice and I saved enought to pay for new tires on my ute. Thanks to John at Ultra Tune Strathpine

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Ian, Volkswagen Amarok

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Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

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Excellent. Staff were very accommodating and the service was carried out in a ti...

Excellent. Staff were very accommodating and the service was carried out in a timely manner.

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Jan, Subaru Impreza

* Minimum service amounts apply

BB Garage

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Sandra, Toyota Corolla

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It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

Harris Brake Clutch and Mechanical

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"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

Auto Leaders Caloundra

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Really great service...Kept me in touch with what was happening with our motorho...

Really great service...Kept me in touch with what was happening with our motorhome as there was a small problem with the vehicle.Ray was on the phone straight away to ask the best way to sort the issue.Very professional and great value for money..Highly recommended...

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Ian, Fiat Ducato

Classy Cars

EVERTON HILLS
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"Great service and honest communication."

Samantha, Toyota Yaris

Procheck Automotive

CALOUNDRA WEST
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"Fast, reliable, friendly and informative"

Selina, Kia Rio

RTR Mechanical

airport_shuttle Mobile Mechanic

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Procheck Automotive Mobile Sunshine Coast

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This is the second time I have used Procheck Automotive Mobile Palmview to perfo...

This is the second time I have used Procheck Automotive Mobile Palmview to perform a mobile service on my car. Everything about getting the service done this way is so easy. The mechanic was very friendly and helpful and I will be happy to use them again next time.

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Felicity, Holden Astra

Mobi-Tec Mobile Mechanics

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"Did a really good job, really friendly."

Max, Mazda Tribute

North Brisbane Automotive

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Efficient service. Very quick. Would have liked to get an invoice for what was a...

Efficient service. Very quick. Would have liked to get an invoice for what was actually done, not just for the payment.

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Rachael, Holden Barina

Procheck Automotive Mobile Brisbane

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It was great to find someone that can come to your house to do a service. The me...

It was great to find someone that can come to your house to do a service. The mechanic was very nice and did a great job. I was very happy with the service. The only issue is that my service was booked in for 9 am and they arrived at my house at 7.55. I was still in my pyjamas and they were lucky it was a pupil-free day or else I would have had to use the car hence the reason why I booked 9 am. Apart from that, great!

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Letitia, PEUGEOT 207

Blue Toro Mobile Mechanic Caloundra

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Ben was very helpful fitting me in at the last minute. Appreciated his advice po...

Ben was very helpful fitting me in at the last minute. Appreciated his advice post service as well.

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Holly, Mitsubishi Triton

Procheck Automotive Mobile North Lakes

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Tim was very nice and helpful but he didn't really let me know what was done or ...

Tim was very nice and helpful but he didn't really let me know what was done or if there were any problems so I'm not too sure if it's all ok.

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Aimee, HOLDEN COMMODORE

Master Mechanix

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star star star star star

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

Killer Parts and Mechanical

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star star star star star

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Very honest. Very polite. No ripping off a female customer. He has a client for ...

Very honest. Very polite. No ripping off a female customer. He has a client for ever. Thankyou

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Lisa, Mazda 2

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Cherry Creek area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Wide Bay-Burnett. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

When you search for a mechanic in Cherry Creek, we find the best results locally and around Wide Bay-Burnett for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Cherry Creek for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Cherry Creek.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661