Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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RAW Mechanical

PIALBA
star star star star star_half

LATEST REVIEW

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star star star star star

Raw serviced my AUDI expertise care all was done quickly and efficiently well do...

Raw serviced my AUDI expertise care all was done quickly and efficiently well done

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Peter, Audi Q7

Total Auto Care

PIALBA
star star star star star_half

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star star star star star_border

"good service and friendly staff went back to get more work done, very happy"

Tim, Holden Commodore

Fischer Automotive

SVENSSON HEIGHTS
star star star star star

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Great value And great service. Would recommended to Anyone after a reliable mech...

Great value And great service. Would recommended to Anyone after a reliable mechanic.

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ben, Hyundai Grandeur

Tyrepower Bundaberg

BUNDABERG CENTRAL
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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

No deposit & interest free

BOOK NOW, PAY LATER

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Cooloola New Age Mechanical

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Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

Cooloola New Age Mechanical was efficient and courteous. They provided good service with free pickup (I only live two kms away) and advised what other problems the car had, such as a broken engine mount.

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Louise, Nissan X-Trail

Noosa Mechanical

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Although only in for a basic service, staff were very helpful, consulted over an...

Although only in for a basic service, staff were very helpful, consulted over any issues found, and were fast and efficient: as well a loan car was made available. Thoroughly recommended.

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Gerard, Hyundai Elantra

Ottos Mufflers

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"Excellent to deal with and provided excellent service"

Leckey, Volkswagen Golf VI

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It was good they stuck to the price they quoted did lots of extras in that price...

It was good they stuck to the price they quoted did lots of extras in that price very courteous

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Frank, Mazda BT-50

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"Provided a respectful, professional service."

Issaraya, Land Rover Discovery Sport

Gez Mechanical

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Gez Mechanical was great, i arrived 15mins before my booking time for a roadwort...

Gez Mechanical was great, i arrived 15mins before my booking time for a roadworthy and they were fast and economical. I will use Gaz Mechanical for my next service on my vehicle. Nice people.

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Jeni, Toyota Hilux

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Browns Autobahn Nambour

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The standard service was great. Nice little touch with flower in the air vent a...

The standard service was great. Nice little touch with flower in the air vent and washing the car. My wife thought that was a really nice touch. The additional services were a bit pricey and next time I will ask for a quote first.

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Shannon, Mazda 626

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Really generous service, and very honestly for every part of doing my car. Reall...

Really generous service, and very honestly for every part of doing my car. Really recommend :)

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Chanon, Suzuki Swift

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Excellent. Staff were very accommodating and the service was carried out in a ti...

Excellent. Staff were very accommodating and the service was carried out in a timely manner.

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Jan, Subaru Impreza

1300AUTOTRANS Maroochydore

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Helpful guys Service completed when they it would be and called me for a couple ...

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ian, Peugeot 4007

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Friendly people, car seems to be serviced well and i would recommend them to any...

Friendly people, car seems to be serviced well and i would recommend them to anyone who needs their car log-book serviced at the workshop.

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Peta, Suzuki Grand Vitara

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"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

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"Excellent communication, happy easy going staff."

Jess, Ford Falcon

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"Prompt service would go again"

David, TOYOTA COROLLA

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Ron is an honest and reliable mechanic. Top quality service and highly recommend...

Ron is an honest and reliable mechanic. Top quality service and highly recommended. He is very knowledgeable about vehicles, personable and professional. He took the time to listen to concerns voiced about my car and thoroughly inspected the vehicle before finding a very subtle issue. Also serviced my car timely and efficiently. He definitely will get my repeat business

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Peter, Subaru Forester

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Don, JEEP GRAND CHEROKEE

Carite Auto Repairs

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Very happy with Carite Auto Service, And will be useing them for any future rep...

Very happy with Carite Auto Service, And will be useing them for any future repairs on my car,. will also recommend them to my family and friends,

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Pauline, KIA RIO

ABS Kawana

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"Awesome service, easy communication, helpful people and good price :)"

caitlin, Holden Astra

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"All good and very happy with the service."

Nicki, Toyota RAV4

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Troy, FORD ESCAPE

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Bradley, Mazda 3

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Angela, Jeep Compass

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"Good mechanics and friendly service."

Scott, Toyota Landcruiser

W B Motors

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Clark's Garage

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Very professional, everything was and explained, I got it cheaper than my initia...

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Tracey, Ford Kuga

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"Excellent job no hidden costs 👍👍"

Paul, Holden Cruze

The Piston Pitstop

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I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

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I am completely happy and felt very comfortable sitting there while waiting for my car to be serviced I will deffinantly Be Back there again many many thanks

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sharon, Holden Barina

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"Great service. All things explained"

Rachael, Kia Sportage

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"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

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Jim, Isuzu D-Max

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David, Hyundai Getz

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I was gob smacked by the level of professionalism from my contact at UNICORN Lia...

I was gob smacked by the level of professionalism from my contact at UNICORN Liam. He went over and above to ensure that the commitment made by UNICORN on their quote was adhered to. Even discretional items were completed at additional effort but with no charge. Customer facilities were brilliant. Staff engaging and pleasant and cannot say enough good about my experience without someone thinking its a insider. Not the case I can assure you. Thank you LIAM and Co. I will be back and am referring my family also.

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Peter, Isuzu D-Max

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Judith, FORD FESTIVA

1300AUTOTRANS Deception Bay

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I have had a few issues dealing with the manufacturer of my car, the guys at 1300 auto trans went above and beyond to find out the truth for me. The service on my car was great and professional. Excellent communication. I have now found my permanent mechanic and will be recommending them to whoever I can

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Debbie, Ford Focus

Ultra Tune North Lakes

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First time using Ultra Tune I will definitely be back professional service, than...

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Noel, Nissan X-Trail

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Rob, FORD TRANSIT

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Midas Kippa-Ring

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"Very friendly place, free lift home, explained parts needed happy with service"

IRENE, Honda Civic

Blue Dog Automotive

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On time, efficient and checked everything out, would definately recommend and wi...

On time, efficient and checked everything out, would definately recommend and will use again

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Gavin, Honda Accord

Unique Mobile Mechanic

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Steve was great, he phoned 15 minutes before he arrived. Told me exactly what he...

Steve was great, he phoned 15 minutes before he arrived. Told me exactly what he was going to do..and did it. Final piece of advice about when my next service was due and what I should focus on!! All round great service. Many thanks Steve!

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Wayne, Volkswagen Bora

Noosa River Motors

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THIS IS THE FIRST TIME I HAVE EVER CALLED A MOBILE MECHANIC TO SERVICE MY CARS. ...

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Kevin, Mitsubishi Lancer

Procheck Automotive Mobile Noosa

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Shane from Procheck Automative not only provided excellent service, but also rec...

Shane from Procheck Automative not only provided excellent service, but also recommended new front tyres. He discussed the options and then organised for this job to be done with a local tyre company. I appreciated Shane's professionalism.

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Cathy, SUZUKI LIANA

Master Mechanix

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star star star star star

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

Cotton Tree Mobile Mechanical

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I was very impressed with the great service Wade did on my Barina. I would highl...

I was very impressed with the great service Wade did on my Barina. I would highly recommend Wade to anyone who wants a mobile car service. He was punctual and it was so much easier having the car serviced at home. Very friendly and kept me informed of what would be required for my next service.

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Jo, HOLDEN BARINA

Procheck Automotive Mobile Sunshine Coast

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so easy, nice friendly guy, didnt have to do a thing besides hand keys over, hel...

so easy, nice friendly guy, didnt have to do a thing besides hand keys over, helped me heaps

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Maddison, Mitsubishi Mirage

Blue Toro Mobile Mechanic Caloundra

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Ben was very helpful fitting me in at the last minute. Appreciated his advice po...

Ben was very helpful fitting me in at the last minute. Appreciated his advice post service as well.

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Holly, Mitsubishi Triton

Carworx Automotive Services

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Carworx were fantastic, so convenient to come to my home. My mechanic was honest...

Carworx were fantastic, so convenient to come to my home. My mechanic was honest and professional. I'll defiantly be booking him again, highly recommend.

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Rachel, Mazda 3

Procheck Automotive Mobile Brisbane

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The mobile mechanic did a great job on our 4x4 and at a reasonable price. I will...

The mobile mechanic did a great job on our 4x4 and at a reasonable price. I will be using the same mobile mechanic for all of our cars.

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Dinis, Toyota Hilux

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Wide Bay-Burnett phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Burrum Town mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

Let AutoGuru compare the best results locally around Burrum Town. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in Wide Bay-Burnett.

You’ll find trusted Burrum Town mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Burrum Town mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661