Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Townsville open Saturday

Automotive Solutions Townsville

Aitkenvale
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Had a great deal from them 1st class service and more. And a great prices no rip...

Had a great deal from them 1st class service and more. And a great prices no rip off at all would recommend to anyone. Great work.

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Gordon, Daihatsu Terios

A Grade Mechanical

Currajong
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"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

Ultra Tune Townsville City

Townsville City
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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Hammond's Automotive

Garbutt
star star star star star

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"Excellent Service"

Robin, Hyundai Tucson

Midas Cairns

Cairns City
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star star star star star

"customer service excellent. finished on time and price is very good."

kapilan, Mazda CX-7

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

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"Arrived on time. Very professional, good tradesman."

Mike, Isuzu D-Max

Customers love our Townsville mechanics

2015 Holden Captiva image

Ben B

2015 Holden Captiva

Mobile Roadworthy Guys Townsville KIRWAN

star star star star star November 2017

Great service! Professional job by a very qualified mechanic!! A+++++ work

Recently requested quotes for Townsville mechanics

Average quote price in Townsville

$416.25

KIRWAN

Peugeot 307

TASKS QUOTED

Basic Service

$358.95

NORTH WARD

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$472.97

AITKENVALE

Volkswagen Tiguan

TASKS QUOTED

Basic Service

$226.80

AITKENVALE

Nissan Patrol

TASKS QUOTED

Logbook Service - 180000 kms / 108 months

$515.75

CAIRNS

Toyota Hilux

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$683.51

TOWNSVILLE CBD

Ford Falcon

TASKS QUOTED

Basic Service

$223.73

GARBUTT

Kia Carnival

TASKS QUOTED

Basic Service

$159.57

TOWNSVILLE CBD

Toyota 86

TASKS QUOTED

Basic Service

$179.60

KELSO

Ford Falcon

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$436.02

No deposit & interest free

BOOK NOW, PAY LATER

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Carline Mufflers & Mechanical

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Great job well done they kept me informed at all times and the cruiser service w...

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TFD Mackay

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Winton Automotive Repairs

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Amazing service! Honest about work that needed to be done and did all the work very promptly. Will difinitly use them in the future

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Natasha, Renault Megane III

Blue Dog Automotive

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Ross, Kia Sportage

Fischer Automotive

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Great value And great service. Would recommended to Anyone after a reliable mech...

Great value And great service. Would recommended to Anyone after a reliable mechanic.

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ben, Hyundai Grandeur

Huston Motors

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Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Longreach Motors/Tyrepower Longreach/ARB

Longreach
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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Affordable Automotive Services

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great sevice and brad was helpfull with all my questions that i asked him,great...

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Eric, Mitsubishi Triton

Maranoa Mechanical

Saint George
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On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Master Mechanix

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

Noosa River Motors

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Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

Twin Cities Automotive

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"Carried out service as per book. Good communication."

Tony, Holden Colorado

Automotive Xpress Servicing

Garbutt
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Very friendly staff, job was completed as promised and I was pleased with the wh...

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Debby, Toyota Camry

Double D Automotive

Garbutt
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"Happy with the whole experience. The job got done well and at a good price!"

Jesse, Toyota Corolla

Rasmussen Mechanical & Tyres

Kelso
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They did a great job and will be returning in the future and will recommend to f...

They did a great job and will be returning in the future and will recommend to friends

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Donna, Mitsubishi Colt

Tyreright Garbutt

Garbutt
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I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

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Lin, Toyota Corolla

All Mechanical Services Townsville

Hermit Park
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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Colins Vehicle Services

West End
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Mechanic did a good job, communication was good from receptionist and mechanic r...

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Darran, Honda Accord Euro

Automotive Obsession

Bohle
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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

MB Automotive Fleet Specialist

Garbutt
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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Parramatta Service Centre

Parramatta Park
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Guys were great. Did the work as promised, found a couple of other items on my c...

Guys were great. Did the work as promised, found a couple of other items on my car that needed attention with no upmarket sales talk, just informed me that they would have to be looked at soon.

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Jurgen, Nissan X-Trail

SVS Auto Repairs and Dyno Tuning

Bungalow
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They were very good. Expect that fixed prices did not email details for my booki...

They were very good. Expect that fixed prices did not email details for my booking and they weren't sure that my car was booked in.

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Kieren, Dodge Nitro

Vella's Mechanical

Beaconsfield
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Run a bit over time on this occasion but cannot fault service, friendliness, pri...

Run a bit over time on this occasion but cannot fault service, friendliness, price and professionalism. Will definitely use again!

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Andrew, Toyota Hilux

NB Industries Rural View

Rural View
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The workshop was very accommodating. I needed to drop my car off at 7am due to ...

The workshop was very accommodating. I needed to drop my car off at 7am due to work and they don't open until 7.45am but they were willing to meet me early. I then told them I don't finish work until 5pm (they close at 5pm) and they were more than happy to stay back to wait for me. The service was performed exactly to what I expected and no hidden costs like you often expect when going to a mechanic. They were also the cheapest in town for a logbook service, which is just an added bonus. They will gain an extra customer (my partner) by being such an accommodating business.

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Teagan, Mazda 3

LK Motors

Bungalow
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"Always a good service at a reasonable price."

Fred, Isuzu Rodeo/D-Max

City Gates Automotive

West Mackay
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"Staff were friendly, price was very reasonable and they were extremely quick!"

Shawn, HYUNDAI i45

Airport Mechanical

Manunda
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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Cam Duffy Autos Atherton

Atherton
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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

Cairns Diesel Service

Bungalow
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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics in your area that are open. You can compare and book mechanics online in an instant. We allow you to pay upfront via credit card, PayPal, interest-free with ZipPay or pay on pickup. Booking your service has never been easier!

Once you've put in all the important details, we'll populate competitive quotes from the 5 mechanics who are open on a Saturday in Townsville. You can sort by price, nearest to you or highest rated. Once you've found the best mechanic for you, all you have to do is book online! You can pay via credit card or Paypal as well as interest-free payments via ZipPay! You can also pay on pick up. Too easy!

Need a logbook service? No problem. Need a basic service? Boom. Done. To make your life easier, we can even help you find trusted mechanics that are open on a Saturday near you!

Questions? Speak with a Service Advisor
1300 655 661