Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Townsville mechanics open on Saturday. Book your car service online and save.

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Best mechanics in Townsville open Saturday

Customers love our Townsville mechanics

2016 Toyota RAV4 image

Kristen D

2016 Toyota RAV4

Mobile Roadworthy Guys Workshop Aitkenvale

star star star star star July 2018

Friendly helpful staff , good service would recommend to all my friends

2006 Toyota Camry image

Yulia s

2006 Toyota Camry

Tyreright Garbutt Garbutt

star star star star star July 2018

Amazing work, service was done quickly, great price, the mechanics explained little details about my...

2013 Toyota RAV4 image

Bec

2013 Toyota RAV4

Mobile Roadworthy Guys Workshop Aitkenvale

star star star star star July 2018

Jason was great! Very professional & easy going.

2002 Mazda 6 image

Eric

2002 Mazda 6

Mobile Roadworthy Guys Workshop Aitkenvale

star star star star star July 2018

Great service, really nice friendly people. Service completed for quoted price and they advised me o...

2015 Mazda 3 image

Yvonne W

2015 Mazda 3

Mobile Roadworthy Guys Workshop Aitkenvale

star star star star star July 2018

Extremely welcoming . Very efficient, rang when they found something needed done for permission to ...

2008 Ford Transit image

Roberto

2008 Ford Transit

Strong Motors Currajong

star star star star star June 2018

Efficient in customer service

2011 Holden Ute image

Irene S

2011 Holden Ute

Hammond's Automotive Garbutt

star star star star star June 2018

I was happy with the smooth ride after my log book service and am impressed how friendly the Manager...

2011 Kia Rio image

Shay-Leigh M

2011 Kia Rio

Mobile Roadworthy Guys Workshop Aitkenvale

star star star star star June 2018

Customer service was lovely, detailed invoice of a few other things that were wrong. They pointed me...

2012 Subaru Forester image

Geoff B

2012 Subaru Forester

Mobile Roadworthy Guys Workshop Aitkenvale

star star star star star June 2018

This was the first service outside the 6 yr warranty period and I appreciated talking to the blokes ...

1996 Honda Civic image

Johnathon

1996 Honda Civic

Hammond's Automotive Garbutt

star star star star star June 2018

Great service !

Recently requested quotes for Townsville mechanics

Average quote price in Townsville

$486.74

Wulguru

Holden Barina

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$393.99

Idalia

Hyundai Elantra

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$1,296.90

Idalia

Hyundai i30

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$722.78

Kirwan

Jeep Cherokee

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$509.65

Aitkenvale

Ford Escape

TASKS QUOTED

Basic Service

$209.34

Other mechanics in Townsville

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics in your area that are open. You can compare and book mechanics online in an instant. We allow you to pay upfront via credit card, PayPal, interest-free with ZipPay or pay on pickup. Booking your service has never been easier!

Once you've put in all the important details, we'll populate competitive quotes from the 5 mechanics who are open on a Saturday in Townsville. You can sort by price, nearest to you or highest rated. Once you've found the best mechanic for you, all you have to do is book online! You can pay via credit card or Paypal as well as interest-free payments via ZipPay! You can also pay on pick up. Too easy!

Need a logbook service? No problem. Need a basic service? Boom. Done. To make your life easier, we can even help you find trusted mechanics that are open on a Saturday near you!

Questions? Speak with a Service Advisor
1300 655 661