Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Automotive Solutions Townsville

AITKENVALE
star star star star star_half

LATEST REVIEW

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star star star star star

So happy with the service I got yesterday. Reasonably priced and great service. ...

So happy with the service I got yesterday. Reasonably priced and great service. They even stayed open later so that I could collect my car after work. Will be back and will definitely recommend them to others.

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Brigitte, Hyundai i20

Rasmussen Mechanical & Tyres

KELSO
star star star star star

LATEST REVIEW

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star star star star star

It was the best decision I've ever made. It was affordable and quick. The staff ...

It was the best decision I've ever made. It was affordable and quick. The staff were very friendly. Fixed Price Car Service really helped me out.

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Christopher, HYUNDAI SONATA

Tyreright Garbutt

GARBUTT
star star star star star_border

LATEST REVIEW

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star star star star star

I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

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Lin, Toyota Corolla

A Grade Mechanical

CURRAJONG
star star star star star_half

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star star star star star

"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

Hammond's Automotive

GARBUTT
star star star star star

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star star star star star

"Excellent Service"

Robin, Hyundai Tucson

Recently requested quotes for Garbutt East mechanics

Average quote price in Townsville

$416.25

Nissan Navara

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$684.37

Hyundai Getz

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$950.76

No deposit & interest free

BOOK NOW, PAY LATER

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Automotive Xpress Servicing

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Very friendly staff, job was completed as promised and I was pleased with the wh...

Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

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PIMLICO
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MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Ian Payne was well spoken, very Helpful and done a great job on the service. I would highly recommend this company. 5 stars from me

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James, Peugeot 4007

Colins Vehicle Services

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Darran, Mitsubishi Lancer

Automotive Obsession

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Ron, Holden Colorado

Ultra Tune Townsville City

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Cam Duffy Autos Atherton

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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

Iron Automotive & Mechanical Services

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Iron Automotive & Mechanical were brilliant. Very professional, efficient in bot...

Iron Automotive & Mechanical were brilliant. Very professional, efficient in both time and cost, did a great job on the service, and were just a breeze to deal with. Honest and reliable and absolutely no BS! Highly and strongly recommend!

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Ross, Mazda 3

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Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five star too!!

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Anne, Mitsubishi Triton

* Minimum service amounts apply

LK Motors

BUNGALOW
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I found the service at LK Motors very good, they were up front about things that...

I found the service at LK Motors very good, they were up front about things that needed to be done to my car and friendly. The receptionist was a bit distracted too busy complaining about her sore toe to be of any assistance a bit of professionalism from the Front line staff would go a long way for this small business. Will be bringing my car back for follow up work, workshop guys/mechanics I can't fault.

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Desiree, Toyota Corolla

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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Midas Cairns

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"Was able to complete the booking very fast. Thankyou."

Eldon, Toyota RAV4

Parramatta Service Centre

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steve, Mazda 3

* Minimum service amounts apply

Airport Mechanical

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"John went out of his way to help. Will go back for next service."

Tammie, Mitsubishi Pajero

NB Industries Rural View

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You did a great job with my car and I'm very thankful you fit me in on short notice. Thankyou!

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Ariana, Toyota Corolla

Vella's Mechanical

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Chloe, Holden Colorado

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Antonio, BMW 3 Series

TFD Mackay

MACKAY CBD
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Emerald Tyrepower & Opposite Lock

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Mechanics listed to what I had to say. One mechanic even took the time to come f...

Mechanics listed to what I had to say. One mechanic even took the time to come for a drive to sound out the problem.I was then able to look under the vehicle with the mechanic and help decide where the noise was coming from and make a decision what to do.

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Greg, Jeep Cherokee

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Tyrepower Rockhampton

PARK AVENUE
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We were a little disappointed that our service was not completed in the time tha...

We were a little disappointed that our service was not completed in the time that was specified to us. Our vehicle was in at 8:00 as requested and we were told our vehicle would be ready around lunch time. When we came there we were told it was going to be another hour before it would be finished. We just happened to get caught in the rain and got totally drenched. Apart from that I have no complaints. I will still bring my car here for its services. The staff were still very good. Thank you.

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Hendrik, MAZDA Mazda3

Cap Auto Repairs

PARK AVENUE
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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Affordable Automotive Services

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Eric, Mitsubishi Triton

Mt Isa Auto Air

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Michelle, Nissan NP300 Navara

Fischer Automotive

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After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

Tyrepower Bundaberg

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this is the second time I have used them and have driven away a satisfied custom...

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phil, Great Wall Motors X Series

RAW Mechanical

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"Thorough and very friendly service"

Michelle, Daewoo Matiz

Total Auto Care

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"good service and friendly staff went back to get more work done, very happy"

Tim, Holden Commodore

Huston Motors

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Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Cooloola New Age Mechanical

GYMPIE CBD
star star star star star

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Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

Cooloola New Age Mechanical was efficient and courteous. They provided good service with free pickup (I only live two kms away) and advised what other problems the car had, such as a broken engine mount.

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Louise, Nissan X-Trail

Maranoa Mechanical

SAINT GEORGE
star star star star star

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On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

BGK Mobile Mechanical

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"Awesome service. The mechanic went above and beyond. Perfect."

Brett, Nissan X-Trail

Blue Dog Automotive

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On time, no upsell, and it was nice to see what was being done and discuss the c...

On time, no upsell, and it was nice to see what was being done and discuss the condition of the car so you could plan upcoming maintenance.

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Ross, Kia Sportage

Unique Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star_half

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"Excellent service and communication from Steve."

Leighton, Toyota Hilux

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Garbutt East mechanics & car services! Our vehicle experts from all over Townsville are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Garbutt East professionals and their fixed price quotes. So easy!

All of the quotes for Garbutt East mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Townsville, so try us today!

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Garbutt East mechanics for the best upfront price and easily book online.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Garbutt East. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661