Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Customers love our Garbutt mechanics

2006 Toyota Camry image

Yulia s

2006 Toyota Camry

Tyreright Garbutt Garbutt

star star star star star July 2018

Amazing work, service was done quickly, great price, the mechanics explained little details about my...

2011 Holden Ute image

Irene S

2011 Holden Ute

Hammond's Automotive Garbutt

star star star star star June 2018

I was happy with the smooth ride after my log book service and am impressed how friendly the Manager...

1996 Honda Civic image

Johnathon

1996 Honda Civic

Hammond's Automotive Garbutt

star star star star star June 2018

Great service !

2009 Hyundai Tucson image

Robin

2009 Hyundai Tucson

Hammond's Automotive Garbutt

star star star star star April 2018

Excellent Service

2007 Mazda BT-50 image

Josh N

2007 Mazda BT-50

Hammond's Automotive Garbutt

star star star star star April 2018

Great customer service. Will definitely be using them again.

Recently requested quotes for Garbutt mechanics

Average quote price in Townsville

$486.74

Toyota Hilux

TASKS QUOTED

Fuel Filter Replacement and Logbook Service - 170000 kms / 102 months

$322.95

Holden Commodore

TASKS QUOTED

Basic Service

$200.14

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$1,179.24

Kia Cerato

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$544.75

Ford Ranger

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$555.85

Mazda 3

TASKS QUOTED

Logbook Service - 30000 kms / 36 months

$290.46

Nissan Navara

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$1,128.42

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$258.87

Volkswagen Eos

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$1,014.45

Nissan Navara

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$417.79

Nissan Navara

TASKS QUOTED

Logbook Service - 140000 kms / 84 months

$507.79

Nissan Navara

TASKS QUOTED

Logbook Service - 145000 kms / any months

$297.79

Nissan Navara

TASKS QUOTED

$1,767.50

Subaru Forester

TASKS QUOTED

Logbook Service - 37500 kms / 18 months

$348.96

Jeep Compass

TASKS QUOTED

Logbook Service - 108000 kms / 54 months

$387.58

Jeep Compass

TASKS QUOTED

Basic Service

$267.58

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$792.25

Toyota Hilux

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$445.19

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$940.33

Hyundai iLoad/iMax

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$520.95

Renault Megane III

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$1,010.77

Mitsubishi Outlander

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$371.16

Holden Rodeo

TASKS QUOTED

Power Steering Fluid Replacement , Logbook Service - 140000 kms / 84 months and Brake System Flush

$586.87

Volkswagen Golf

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$635.51

Toyota RAV4

TASKS QUOTED

Logbook Service - 220000 kms / 132 months

$265.66

Hyundai i30

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$476.02

Nissan Dualis/Dualis+2

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$188.79

Other mechanics in Townsville

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Garbutt mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Townsville in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

All of the quotes for Garbutt mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Townsville, so try us today!

Here at AutoGuru, we list quality mechanics who can offer you the best price on services or repairs. You’ll receive a fixed price quote for all makes and models and you’ll be able to find the Garbutt mechanic that’s most conveniently located to you.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Garbutt. With an average star rating of 4.7 from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Garbutt mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661