Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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MB Automotive Fleet Specialist

GARBUTT
star star star star_border star_border

LATEST REVIEW

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Automotive Xpress Servicing

GARBUTT
star star star star star

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star star star star star

Quick and accommodating, and able to deal with any requests. They were awesome a...

Quick and accommodating, and able to deal with any requests. They were awesome and at the right price.

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Paul, VOLKSWAGEN JETTA

Tyreright Garbutt

GARBUTT
star star star star star_border

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"Very good car is excellent"

Linda, Jeep Compass

Hammond's Automotive

GARBUTT
star star star star star

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star star star star star

"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

Recently requested quotes for Cairns mechanics

Average quote price in Townsville

$416.25

Toyota Hilux

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$707.20

Ford Falcon

TASKS QUOTED

Basic Service

$265.51

Ford Falcon

TASKS QUOTED

Basic Service

$249.00

Nissan X-Trail

TASKS QUOTED

Basic Service

$198.79

Subaru Forester

TASKS QUOTED

Basic Service

$268.39

Nissan X-Trail

TASKS QUOTED

Basic Service

$247.84

Toyota Landcruiser

TASKS QUOTED

Logbook Service - 165000 kms / 99 months

$349.08

Subaru Outback

TASKS QUOTED

$2,029.99

Toyota Landcruiser

TASKS QUOTED

Logbook Service - 10000 kms / 6 months

$350.68

Hyundai ix35

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$344.69

Ford Falcon

TASKS QUOTED

Logbook Service - 100000 kms / 36 months

$354.79

Suzuki Grand Vitara

TASKS QUOTED

Logbook Service - 165000 kms / 132 months

$305.12

Ford Ranger

TASKS QUOTED

$2,706.49

Holden Jackaroo

TASKS QUOTED

Basic Service

$229.27

Holden Trax

TASKS QUOTED

Logbook Service - 45000 kms / 27 months

$420.36

Mitsubishi Triton

TASKS QUOTED

Basic Service

$285.38

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$1,404.14

Mitsubishi Challenger

TASKS QUOTED

Basic Service

$198.16

Holden Commodore

TASKS QUOTED

Basic Service

$241.75

Toyota Landcruiser Prado

TASKS QUOTED

Basic Service

$291.42

Lexus NX

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$649.72

Subaru Outback

TASKS QUOTED

Basic Service

$220.25

Suzuki Grand Vitara

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$901.58

Holden Commodore

TASKS QUOTED

Basic Service

$243.18

BMW 5 Series

TASKS QUOTED

Basic Service

$292.53

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Townsville using AutoGuru. We combine the top rated mechanics in Cairns and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Cairns or the greater Townsville area, get an upfront quote online and pay nothing extra!

All of the Cairns mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Don't forget you can also compare and book local mobile mechanics in Cairns through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Cairns have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661