Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Great guys. Only problem is that they don’t do drop off."

Julius, Toyota Corolla

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

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star star star star star

Cheapest service I have ever paid for yet they exceeded everywhere else. They ev...

Cheapest service I have ever paid for yet they exceeded everywhere else. They even put a cherry bomb in the air conditioner and got rid of the horrible smoke smell. Thank you for the 100% effort

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Anneliese, Mazda 2 Hatch

No deposit & interest free

BOOK NOW, PAY LATER

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Lockyer Valley Toyota

GATTON
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I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

* Minimum service amounts apply

BB Garage

WEST IPSWICH
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Found the BB Garage to be helpful and honest.The mechanic explaned what had been...

Found the BB Garage to be helpful and honest.The mechanic explaned what had been done he also told me what I should be looking at next service. Found the cost very reasonable.

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Brett, Nissan Navara/Pick-up

Midas Ipswich

WEST IPSWICH
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Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

Harris Brake Clutch and Mechanical

NORTH IPSWICH
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"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Llewellyn Motors

BOOVAL
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120000km Service completed late. Brake fluid replacement not done correctly and ...

120000km Service completed late. Brake fluid replacement not done correctly and had to be rectified by another dealer. Tow bar recall/defect not completed either. No parts available... But other work was satisfactory.

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Michael, TOYOTA PRADO

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
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The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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Tahlia, Jeep Wrangler

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
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Arrived a few minutes early great friendly greeting discussed what I was booked ...

Arrived a few minutes early great friendly greeting discussed what I was booked in for (log book service) was dropped back to work. Picked up after phone call to day work completed. Informed of upcoming requirements for next service and another potential problem down the track, I really appreciated this. All staff very cheerful and polite highly recommend

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Darren, Ford Falcon Ute

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Aim Auto Care Pty Ltd

SUMNER
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I suggest a bit more signage out the front and maybe a list of services carried ...

I suggest a bit more signage out the front and maybe a list of services carried out.

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Rosaria, Daihatsu Terios

ABS Mt Ommaney

DARRA
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I don't know much about cars, but I knew my car was messed up. The gents were po...

I don't know much about cars, but I knew my car was messed up. The gents were polite and helped me out with a few bits and pieces.

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Chris, Holden Commodore

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SEVENTEEN MILE ROCKS
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Car completed on time and at the price quoted. I also purchased a new set of tir...

Car completed on time and at the price quoted. I also purchased a new set of tires based on their recommendation at a very competitive price.

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Kevin, Volkswagen Golf VII

KPR Automotive

SEVENTEEN MILE ROCKS
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Fantastic my car is going better than ever. KPR automotive know what they are d...

Fantastic my car is going better than ever. KPR automotive know what they are doing, I will definitely be using them again. All staff are very helpful and friendly.

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Kylie, BMW 5 Series

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Very friendly and professional service. Listened to my concerns and addressed th...

Very friendly and professional service. Listened to my concerns and addressed them. Definitely value for money, now my go to mechanics, you have a new regular with me!

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Maryam, Toyota Yaris

Midas Indooroopilly

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Lincoln, Toyota Kluger

Classy Cars

EVERTON HILLS
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The team at classy cars did a great job servicing my turbo diesel troop carrier....

The team at classy cars did a great job servicing my turbo diesel troop carrier. Much better service quality than taking it to Toyota. I wouldn't hesitate to recommend them!

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Brad, Toyota Landcruiser

Grace Automotive Pty Ltd

OXLEY
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The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

Ashgrove AutoCare

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"Efficient"

Anura, BMW 3 Series

Midas Ashgrove

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Great service. They will drop off your car within 5 km. Nice people. Affordable ...

Great service. They will drop off your car within 5 km. Nice people. Affordable and honest.

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Isaac, Mitsubishi Lancer

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Bridgestone Select Enoggera

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quick easy at a fair price, even fixed the problem after finding out what it was...

quick easy at a fair price, even fixed the problem after finding out what it was a++

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Jack, Hyundai Trajet

ABS Pine Rivers

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"Excellent customer service Very good service drop off and pickup"

Harminder pla, Toyota Camry

Australian Mechanical

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The service was given this high total because they contacted me on the problem a...

The service was given this high total because they contacted me on the problem and told me everything plus ask me via phone for approval to complete the task. Also, the time to complete all was very quick. Great garage and great team. Thanks from David P

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David, Toyota Camry

Bizzell's Garage

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High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

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Midas Enoggera

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The staff were very friendly and happy to work around to my needs/requests and e...

The staff were very friendly and happy to work around to my needs/requests and expand on any details I needed. They went out of their way to make sure I wouldn't be inconvenienced by not having a car during the time of my service.

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Tim, Nissan Almera

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Thanks to Perry for making the obligatory 12 months service a little more tolera...

Thanks to Perry for making the obligatory 12 months service a little more tolerable. Especially appreciate the wash and vacuum too.

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Martin, Mazda CX-5

RC Mechanical

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Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

Huston Motors

KINGAROY
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"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

Pearson Automotive

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Good, honest advice. Gave me a helpful review of other things that need atte...

Good, honest advice. Gave me a helpful review of other things that need attention without the pressure or obligation to do it straight away just to get extra business. Appreciated.

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Leana, Volvo 850

Midas Strathpine

LAWNTON
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"Great service guys, thank you"

rob, Holden Cruze

A1 Exhausts & Mechanical Petrie

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Everything went as planned. Close to train, really easy to drop off and pick up....

Everything went as planned. Close to train, really easy to drop off and pick up. Kind and friendly. Highly recommended!

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Serena, Toyota Avensis

Ralph's Garage

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"Fantastic service. Will be back"

James, SUZUKI SWIFT

Newmarket Car Care

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Had full confidence when I dropped the car in for the service - the owner (Mark)...

Had full confidence when I dropped the car in for the service - the owner (Mark) was extremely knowledgeable and fully explained everything that was done with the service. Will definitely recommend and I will obviously use in the future. Paul Molenda

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Paul, SAAB 9-3

Ultra Tune Strathpine

STRATHPINE
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Very helpful people and loan car made life easy. Very comfortable leaving my car...

Very helpful people and loan car made life easy. Very comfortable leaving my car in their hands.

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Mel, Holden Barina

Professional Mechanic Pty Ltd

ROCKLEA
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Never met a more honest and reliable mechanic in my life. He showed us the old p...

Never met a more honest and reliable mechanic in my life. He showed us the old parts that where replaced and gave us helpful information regarding wheel alignment. Very friendly and we will definitely be going there again. Definitly a rare find and we will keep him.

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Caroline, Kia Sportage

Tony Reed A Grade Mechanical Repairs

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star star star star star

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Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

Pine Rivers Automotive

KALLANGUR
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Friendly personal service at an affordable price. I will gladly recommend this w...

Friendly personal service at an affordable price. I will gladly recommend this workshop.

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Sharon, Subaru Impreza

JR Auto Service

ROCKLEA
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"Professional, well priced , friendly even offered a loan car !!!"

Corey, Volkswagen Amarok

Satnam Autos

YEERONGPILLY
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"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

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"Great service and communication.Very trusting.Thanks"

Robin, Kia Cerato

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

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"Very helpful and knowledgable at a reasonable price"

Howard, Holden Commodore

North Brisbane Automotive

airport_shuttle Mobile Mechanic

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Mechanic turned up between the hours that were originally advised. He reviewed t...

Mechanic turned up between the hours that were originally advised. He reviewed the job and gave me a price and advised he would be back in around 1 hour after he got the parts. He didn't arrive back until approx 2.5 hours later which was a little bit concerning but the job was completed that day and seems to be done well.

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Mark, Ford Fairlane

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Ballard area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Toowoomba. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

When you search for a mechanic in Ballard, we find the best results locally and around Toowoomba for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

AutoGuru sources services for a range of vehicle makes and models in Ballard. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Ballard through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Ballard have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661