Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Top mechanics in Toowoomba

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

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Cheapest service I have ever paid for yet they exceeded everywhere else. They ev...

Cheapest service I have ever paid for yet they exceeded everywhere else. They even put a cherry bomb in the air conditioner and got rid of the horrible smoke smell. Thank you for the 100% effort

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Anneliese, Mazda 2 Hatch

Llewellyn Motors

BOOVAL
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Llewellyn Motors are very good and friendly at what they do. I will be also be ...

Llewellyn Motors are very good and friendly at what they do. I will be also be servicing other family cars with them.

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Hernan, HOLDEN BARINA

Midas Ipswich

WEST IPSWICH
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It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

BB Garage

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"honest and great work . highly recommended"

Sandra, Toyota Corolla

Recently requested quotes for Toowoomba mechanics

Average quote price in Toowoomba

$287.65

HARRISTOWN

Audi A4

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$255.33

CENTENARY HEIGHTS

Audi A1/A1 Sportback

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$236.39

GLENVALE

Audi TT

TASKS QUOTED

Basic Service

$208.00

TOOWOOMBA CITY

Audi A4

TASKS QUOTED

Basic Service

$228.00

TOOWOOMBA CITY

Audi A1/A1 Sportback

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$219.15

TOOWOOMBA CITY

Audi A1/A1 Sportback

TASKS QUOTED

Basic Service

$206.00

BLUE MOUNTAIN HEIGHTS

Audi A3/A3 Sportback

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$224.16

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Hi Tech Auto Service

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"Great communications from the garage, good pricing and friendly service."

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KPR Automotive

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Kathleen, Hyundai Getz

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Much cheaper than other mechanics and high quality work. Will definitely book my...

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Fabio, Peugeot 308

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Very easy process, I asked him if he could ring me if there were any other thing...

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Christine, Dodge Caliber

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Friendly staff that offer a great service. They made everything so easy and give...

Friendly staff that offer a great service. They made everything so easy and give me a detailed quote for future works.

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"Great blokes, fast and easy service. Will definitely go back"

Andrew, Toyota Hilux

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

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The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

CARS - Complete Automotive Repair Service

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Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

Absolute Car Care

WOOLLOONGABBA
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"Absolute car care always do a great job with servicing my car!"

Celia, Holden Commodore

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"Great service. Explained everything thoroughly"

Simon, Honda CR-V

* Minimum service amounts apply

Rapid Tune East Brisbane

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Very polite and professional, no hassles, took the time to explain what was done...

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SVS Autocare Brisbane

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AMW Auto Experts

MOOROOKA
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Adam, Ford Territory

Midas Woolloongabba

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Great communication, fast and reasonably priced service, always take my vehicles...

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Robert, Honda Jazz

Australian Mechanical

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Great quality service at an even better price. My service came in at half the co...

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Oliver, Holden Colorado

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Barry was extremely helpful and drove me back home and collected me when my car ...

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MATTHEW, Ford Fiesta

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Bryant was very good at communicating both before and during the visit. He check...

Bryant was very good at communicating both before and during the visit. He checked before we left if there were any items of concern. He called to confirm parts that needed attention, then booked it all in to be completed and picked up the next day. Good price and great service.

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Inia, FORD TERRITORY

Midas Ashgrove

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Midas Enoggera

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I hate taking my car to the mechanics, but Shaun at Midas is so lovely and helpf...

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Sabrina, Toyota Yaris

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ramin, Nissan Pulsar

Bridgestone Select Mount Gravatt

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Janelle, Suzuki Alto

Ashgrove AutoCare

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"Good communication. Stuck to price and had it done within the day. Thanks guys!"

Barney, Mazda 3

Southern District Auto Centre

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So happy with the service, price, fact it is a local business and the care taken...

So happy with the service, price, fact it is a local business and the care taken...

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Debra, Audi A3/A3 Sportback

Newmarket Car Care

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Mark was very informative and helpful. He explained things well and I was please...

Mark was very informative and helpful. He explained things well and I was pleased that he fixed a problem that I was concerned about. Overall I was extremely happy with the service.

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Deborah, Mitsubishi Lancer

Ralph's Garage

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"Fantastic service. Will be back"

James, SUZUKI SWIFT

Moorooka Automotive

MOOROOKA
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They were excellent. Kept me informed. Picked my car up and dropped it back. Did...

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Gary, BMW 3 Series

A1Roadworthys and Mechanical Coopers Plains

COOPERS PLAINS
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Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

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Tobias, Toyota Landcruiser Prado

Royce Motors

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Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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All Torque Automotive

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Vaya, Holden Barina Spark

Satnam Autos

YEERONGPILLY
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"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

Classy Cars

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The team at classy cars did a great job servicing my turbo diesel troop carrier....

The team at classy cars did a great job servicing my turbo diesel troop carrier. Much better service quality than taking it to Toyota. I wouldn't hesitate to recommend them!

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Brad, Toyota Landcruiser

Bizzell's Garage

PADDINGTON
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High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
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Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661