Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Ultra Tune Currimundi

CURRIMUNDI
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent service, had all our services done from brand new and will continue to...

Excellent service, had all our services done from brand new and will continue to. Well priced, can work around our busy work schedules. Highly recommend.

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Justin, NISSAN NAVARA

Procheck Automotive

CALOUNDRA WEST
star star star star star_half

LATEST REVIEW

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star star star star star

"Fast and friendly service. Will definitely use procheck again in the future."

Angela, Jeep Compass

Straight Auto Care and Repair

MOFFAT BEACH
star star star star star

LATEST REVIEW

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star star star star star

"Good mechanics and friendly service."

Scott, Toyota Landcruiser

W B Motors

MOFFAT BEACH
star star star star_border star_border

Auto Leaders Caloundra

CALOUNDRA WEST
star star star star star

LATEST REVIEW

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star star star star star

Really great service...Kept me in touch with what was happening with our motorho...

Really great service...Kept me in touch with what was happening with our motorhome as there was a small problem with the vehicle.Ray was on the phone straight away to ask the best way to sort the issue.Very professional and great value for money..Highly recommended...

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Ian, Fiat Ducato

Clark's Garage

CALOUNDRA
star star star star star

LATEST REVIEW

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star star star star star

Car serviced well. I've got recommendation what should be done next, which I app...

Car serviced well. I've got recommendation what should be done next, which I appreciate. Friendly contact with customer.

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Diana, Subaru Forester

Recently requested quotes for Aroona mechanics

Average quote price in Sunshine Coast

$490.36

Jeep Cherokee

TASKS QUOTED

Logbook Service - 36000 kms / 18 months

$342.78

Ford Everest

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$481.03

Mazda 2

TASKS QUOTED

Logbook Service - 80000 kms / 96 months

$370.44

Isuzu D-Max

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$755.91

Ford Ranger

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$486.64

Hyundai iLoad/iMax

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$420.55

Audi A1/A1 Sportback

TASKS QUOTED

Basic Service

$444.48

Toyota Kluger

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$1,035.66

Mazda CX-5

TASKS QUOTED

Logbook Service - 60000 kms / 72 months

$327.61

Great Wall Motors X Series

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$393.62

Mitsubishi Challenger

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$914.54

Kia Carnival

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$314.25

Nissan Navara

TASKS QUOTED

Logbook Service - 50000 kms / 30 months

$306.08

Mazda BT-50

TASKS QUOTED

Logbook Service - 80000 kms / 96 months

$577.36

Toyota Yaris

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$223.20

Toyota Yaris

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$562.16

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$741.48

Audi A1/A1 Sportback

TASKS QUOTED

Basic Service

$276.73

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$458.11

Isuzu D-Max

TASKS QUOTED

Logbook Service - 20000 kms / 12 months

$378.83

Isuzu MU-X

TASKS QUOTED

Logbook Service - 40000 kms / 24 months

$773.35

Hyundai i20

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$276.29

Isuzu MU-X

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$800.64

Toyota Landcruiser Prado

TASKS QUOTED

Logbook Service - 200000 kms / 120 months

$921.69

Mitsubishi Colt

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$1,076.55

Toyota RAV4

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$957.53

Toyota RAV4

TASKS QUOTED

Logbook Service - 160000 kms / 96 months

$957.53

Toyota Hilux

TASKS QUOTED

Front wheel alignment and Logbook Service - 60000 kms / 36 months

$426.88

Hyundai Accent

TASKS QUOTED

Basic Service

$178.38

No deposit & interest free

BOOK NOW, PAY LATER

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Troy, FORD ESCAPE

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Browns Autobahn Nambour

NAMBOUR
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YANDINA
star star star star star_half

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YANDINA
star star star star star_half

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CABOOLTURE
star star star star star_half

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* Minimum service amounts apply

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star star star star star

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CABOOLTURE
star star star star star

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MORAYFIELD
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"Nice and easy!!"

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"Very quick service. Friendly and flexible. Def reccommend"

Miki, Honda CR-V

Blue Toro Mobile Mechanic Caloundra

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Ben was a great bloke. Didn't invent any issues. Haven't driven the ute yet but ...

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Procheck Automotive Mobile Sunshine Coast

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Quick service and at a good price. It was great having the mechanic come to my d...

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Ben, Ford Falcon

Cotton Tree Mobile Mechanical

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I was very impressed with the great service Wade did on my Barina. I would highl...

I was very impressed with the great service Wade did on my Barina. I would highly recommend Wade to anyone who wants a mobile car service. He was punctual and it was so much easier having the car serviced at home. Very friendly and kept me informed of what would be required for my next service.

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Jo, HOLDEN BARINA

Master Mechanix

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

Procheck Automotive Mobile Noosa

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Friendly, informative for and efficient service with the utmost convenience. Tha...

Friendly, informative for and efficient service with the utmost convenience. Thank you Luke.

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Carmen, VOLKSWAGEN PASSAT

Noosa River Motors

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Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

Unique Mobile Mechanic

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"Excellent customer service."

Leighton, Toyota Hilux

Carworx Automotive Services

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Carworx were fantastic, so convenient to come to my home. My mechanic was honest...

Carworx were fantastic, so convenient to come to my home. My mechanic was honest and professional. I'll defiantly be booking him again, highly recommend.

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Rachel, Mazda 3

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star star star star star

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The connection between the Fixed Price Car Service and the service provider Proc...

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Michael, HONDA ACCORD

North Brisbane Automotive

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star star star star star_half

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"Great service, fast and friendly"

Kayla, Nissan Murano

Auto Easy Mobile Mechanics Murrumba Downs

airport_shuttle Mobile Mechanic

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Hi Phil thanks on the great job done on my wife Holden astra I Appreciate it ...

Hi Phil thanks on the great job done on my wife Holden astra I Appreciate it I look forward to bringing my car for its next service thanks Cheers Vaughan

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Vaughan, Holden Astra

Procheck Automotive Mobile North Lakes

airport_shuttle Mobile Mechanic

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"Serving of vehicle was good, but I have not got detailed invoice yet."

Reg, Mercedes-Benz M-Class

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