Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Maranoa Mechanical

SAINT GEORGE
star star star star star

LATEST REVIEW

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star star star star star

On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Huston Motors

KINGAROY
star star star star star

LATEST REVIEW

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star star star star star

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Blokes listen to what you ask. As I'm a mechanic myself they are knowledgeable a...

Blokes listen to what you ask. As I'm a mechanic myself they are knowledgeable and easy to talk with. And you are not dealing with the person at the front desk who won't get the mechanics for you to talk to.

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Ben, NISSAN NAVARA

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

Cheapest service I have ever paid for yet they exceeded everywhere else. They ev...

Cheapest service I have ever paid for yet they exceeded everywhere else. They even put a cherry bomb in the air conditioner and got rid of the horrible smoke smell. Thank you for the 100% effort

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Anneliese, Mazda 2 Hatch

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in South West

Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

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star star star star star

"honest and great work . highly recommended"

Sandra, Toyota Corolla

Midas Ipswich

WEST IPSWICH
star star star star star_half

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star star star star star

The service was prompt and thorough. Some issues were found with my suspension a...

The service was prompt and thorough. Some issues were found with my suspension and a quote was provided on request. Great service! They were finished promptly too.

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Teneke, Mitsubishi Lancer

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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star star star star star

The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Rebecca, Subaru Forester

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Llewellyn Motors

BOOVAL
star star star star star_half

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star star star star star

Llewellyn Motors are very good and friendly at what they do. I will be also be ...

Llewellyn Motors are very good and friendly at what they do. I will be also be servicing other family cars with them.

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Hernan, HOLDEN BARINA

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

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star star star star star

The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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Tahlia, Jeep Wrangler

Goodyear Autocare Caboolture

MORAYFIELD
star star star star star_border

LATEST REVIEW

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star star star star star

"Great service. All things explained"

Rachael, Kia Sportage

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

ABS Caboolture

CABOOLTURE
star star star star star

LATEST REVIEW

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star star star star star

"Fantastic very happy"

Ray, Jeep Grand Cherokee

Midas Caboolture

MORAYFIELD
star star star star star_half

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star star star star star

The staff were very helpful and very friendly. Carried out the work I wanted don...

The staff were very helpful and very friendly. Carried out the work I wanted done very professionally. Dropped me off where I wanted to go and picked me up when done. Couldn't recommend them enough. Will definitely be going back. great work guys.

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Roslyn, Ford Ranger

Precise Mechanical

MORAYFIELD
star star star star star

LATEST REVIEW

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star star star star star

"Had a major issue to overcome and was handled excellently."

Michael, Honda Accord

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly staff that offer a great service. They made everything so easy and give...

Friendly staff that offer a great service. They made everything so easy and give me a detailed quote for future works.

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Taylar, Nissan X-Trail

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

"Friendly and professional service"

Nivesh, Toyota Rukus

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star_border

Robyn, Mitsubishi Lancer

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Very efficient and good workmanship, thank you for taking care of your customers...

Very efficient and good workmanship, thank you for taking care of your customers!

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Audree, Ford Focus

A1 Exhausts & Mechanical Petrie

PETRIE
star star star star star

LATEST REVIEW

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star star star star star

Well, several factors should be highlighted here, firstly, I am a very fussy car...

Well, several factors should be highlighted here, firstly, I am a very fussy car owner, and am always concerned regarding how my vehicle is treated when not directly in my care. Also, this was the first service outside the dealer network, I was nervous! I was resigned to eventually going outside the dealer, because of the cost and also the way the dealer took me (and my car) for granted. I have 6 months of warranty coverage remaining, and wanted to get an outside inspection done before the final service is due. I have had no specific problems with the car, so I was confident the service would be trouble free. Wrong! When I returned to the workshop to collect my car, I noticed it was still up on the hoist, but nobody around it. As I looked in, the business owner came over and introduced himself, a pleasant chap, I thought. He asked me to take a look at a COUPLE of things he has noticed, and wanted me to see for myself. 1 - one of the front struts was leaking badly, he estimated that most of the oil had escaped by this stage, the strut, dust cover and brake lines had all been covered in oil, and dripping, (I checked my garage floor, and yes, there was evidence of a small oil leak, for some time (soaked into the concrete!)) and 2 - of the two protection plates fitted under the engine, one forward of the other, the front one was only partially attached, and the rear one was totally missing! I was totally surprised, the previous service was done at the authorized dealer! It was obvious that the plate had been removed and not replaced. Tell me, how can I, or anybody else, have confidence in the work done at the dealer when this sort of oversight can happen? I'm now glad, very glad, I went elsewhere to get this service, for an independent review of the vehicle condition. I then called the original dealer to get the faults attended to, they were not in the least concerned, and offered their next available slot to get an inspection. AN INSPECTION!, then they will order parts. That means I will have to take two days off work to get this fixed! I'll be taking my car back to my newfound service establishment when this work is done, just to check they did it right! Are there no independent inspections at the dealer when a vehicle is service complete, just to avoid this sort of thing? (A v/quick lookover would have spotted the missing panels, at least!) I love the car (with the possible exception of the park brake system), but the experience has been somewhat soured by these oversights. Jeep Australia needs to know about such events, and I'm not confident the dealer will advise. Do with this info as you will, I will be discussing these incidents with the service manager this week, when I get the ïnspection". Good luck, Cheers 2014 Jeep GC 6, Limited. @ approximately 24K.

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John, Jeep Grand Cherokee

Automech

BURPENGARY EAST
star star star star star_half

LATEST REVIEW

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star star star star star_border

Work was carried out quick efficient and on time- had a clutch replaced. Clutch ...

Work was carried out quick efficient and on time- had a clutch replaced. Clutch was shuddering when picked up - not told it would take time to bed in. Had to go back the next day to get checked. Not to sure if clutch will be fine after bedded in. Waiting game at the moment.

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David, Hyundai Getz

Pine Rivers Automotive

KALLANGUR
star star star star star

LATEST REVIEW

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star star star star star

Friendly personal service at an affordable price. I will gladly recommend this w...

Friendly personal service at an affordable price. I will gladly recommend this workshop.

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Sharon, Subaru Impreza

Classy Cars

EVERTON HILLS
star star star star star

LATEST REVIEW

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star star star star star

The team at classy cars did a great job servicing my turbo diesel troop carrier....

The team at classy cars did a great job servicing my turbo diesel troop carrier. Much better service quality than taking it to Toyota. I wouldn't hesitate to recommend them!

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Brad, Toyota Landcruiser

ABS Pine Rivers

BRENDALE
star star star star star

LATEST REVIEW

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star star star star star

Excellent value for money. Heaps cheaper than any other place in the area for th...

Excellent value for money. Heaps cheaper than any other place in the area for the exact same thing.

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Carol, Hyundai Santa Fe

The Piston Pitstop

CABOOLTURE
star star star star star

LATEST REVIEW

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star star star star star

I was very happy with the service, I had a couple of extras that needed doing wh...

I was very happy with the service, I had a couple of extras that needed doing which I agreed needed doing, he gave me some suggestions also like wheel alignments etc. Great small business and would recommend anyone to use it. Thanks.

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Donna, Honda Accord

Unicorn Mechanical

NARANGBA
star star star star star

LATEST REVIEW

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star star star star star

Delivered above and beyond my expectations. Friendly and down to earth staff in...

Delivered above and beyond my expectations. Friendly and down to earth staff in a great handy location.

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Scott, Nissan Pulsar

Autocare Tyre and Mechanical

BRENDALE
star star star star star

LATEST REVIEW

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star star star star star

"Excellent service, Tony is top bloke. Would go there again."

Douw, Toyota Hilux

Midas Strathpine

LAWNTON
star star star star star

LATEST REVIEW

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star star star star star

"Work done as requested on time and at a reasonable price."

Damian, Mitsubishi Mirage

D & F Autocare

LANDSBOROUGH
star star star star star_border

LATEST REVIEW

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star star star star star

Steve, TOYOTA LANDCRUISER

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

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star star star star star

"Very helpful and personable. I felt that the staff went the extra mile."

Esben, Toyota Yaris

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great advice and information"

Kelsie, Audi A3 Cabrio

RC Mechanical

BRENDALE
star star star star star_half

LATEST REVIEW

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star star star star star

Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

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Daniel, MITSUBISHI PAJERO

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful people and loan car made life easy. Very comfortable leaving my car...

Very helpful people and loan car made life easy. Very comfortable leaving my car in their hands.

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Mel, Holden Barina

Smithy's Mechanical

YANDINA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very nice and friendly staff, and helpful they know what they are doing . I'll b...

Very nice and friendly staff, and helpful they know what they are doing . I'll be going there back there more

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Roger, Ford Falcon

Quik Speed Brake & Mechanical

NAMBOUR
star star star star star

LATEST REVIEW

See all
star star star star star

I was able to book in online and know what the price would be. I then arrived at...

I was able to book in online and know what the price would be. I then arrived at the appointment time and was shocked when told my car would be serviced and be ready in a bit over an hour. They were true to their word and then I had follow up the following day. Yes if you devoted time to the one vehicle then a service would be available in this time frame but I have not experienced that with any other business. More than happy and will be back when the next service becomes due.

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Michael, Mazda CX-5

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Very happy with the service i received"

Kelsey, Mitsubishi Outlander

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

John was really nice, professional and knew his stuff. Very efficient and inform...

John was really nice, professional and knew his stuff. Very efficient and informative.

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Tiah, Holden Epica

North Brisbane Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star_border

Mechanic turned up between the hours that were originally advised. He reviewed t...

Mechanic turned up between the hours that were originally advised. He reviewed the job and gave me a price and advised he would be back in around 1 hour after he got the parts. He didn't arrive back until approx 2.5 hours later which was a little bit concerning but the job was completed that day and seems to be done well.

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Mark, Ford Fairlane

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Ballaroo? We combine mechanics from your area of South West so you can find the closest and most suitable mechanic for your next vehicle service. Compare local workshops and national brands, then book your service with the click of a button, or call us on 1300 655 661.

Why call dozens of mechanics throughout South West when you can find all your local Ballaroo mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Whether you need a standard safety service or a major logbook service, we find mechanics in the Ballaroo area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Ballaroo.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Ballaroo. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661