Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

"honest and great work . highly recommended"

Sandra, Toyota Corolla

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

See all
star star star star star

"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

See all
star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Somerset

Llewellyn Motors

BOOVAL
star star star star star_half

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star star star star star

Great service. Llewellyns have friendly staff, it was done on time and they even...

Great service. Llewellyns have friendly staff, it was done on time and they even washed the car.

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Kelly, HYUNDAI i20

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

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"Very good value, friendly and punctual staff. Would reccomend :)"

Damien, Toyota Aurion

Aim Auto Care Pty Ltd

SUMNER
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star star star star star_border

Stephen was very Professional although needed to brush-up on knowledge of VW Gol...

Stephen was very Professional although needed to brush-up on knowledge of VW Golf's specifically Mk6 GTI. He paid good attention to details and had good communication. Would recommend and will use his services again.

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Leighton, Volkswagen Golf VI

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

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star star star star star_border

First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

ABS Mt Ommaney

DARRA
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I don't know much about cars, but I knew my car was messed up. The gents were po...

I don't know much about cars, but I knew my car was messed up. The gents were polite and helped me out with a few bits and pieces.

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Chris, Holden Commodore

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

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Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

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star star star star star

"Great service, would highly recommend to others!!!"

Grant, MITSUBISHI LANCER

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

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star star star star star

Fantastic service! Explained things very clearly and did a fabulous job of washi...

Fantastic service! Explained things very clearly and did a fabulous job of washing and vacuuming the car. Pricing was very reasonable. We’ll be back!

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Blair, Renault Megane III

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

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Let me just say that the service of my vehicle was done professionally. What did...

Let me just say that the service of my vehicle was done professionally. What did not impress me was that I requested a "Fixed rate" service expecting it to be as per the Toyota log book - but this is not what was initially provided. I received two calls 1) from Midas advising that the fuel filter was not part of the quote, and another from Fixed price advising that a secondary fuel filter was not part of the "Fixed-price" quote. In the end I did not have to pay for either but it gave me grave concerns that it was suggested that these were additional to the log book service (which if they were added would have opted to get the car serviced at Toyota for the same price) Be wary of what you are getting in your log book service using this site!!!

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Shane, Toyota Landcruiser/Prado

Grace Automotive Pty Ltd

OXLEY
star star star star star

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star star star star star

The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

Classy Cars

EVERTON HILLS
star star star star star

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The team at classy cars did a great job servicing my turbo diesel troop carrier....

The team at classy cars did a great job servicing my turbo diesel troop carrier. Much better service quality than taking it to Toyota. I wouldn't hesitate to recommend them!

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Brad, Toyota Landcruiser

Ashgrove AutoCare

ASHGROVE
star star star star star

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"Superfast turnaround on my car so I could get back on the road and work."

Robert, Toyota Prius v

Midas Ashgrove

ASHGROVE
star star star star star

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"smooth experience, as always, thank you."

Brad, Honda CR-V

Bizzell's Garage

PADDINGTON
star star star star star

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

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quick easy at a fair price, even fixed the problem after finding out what it was...

quick easy at a fair price, even fixed the problem after finding out what it was a++

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Jack, Hyundai Trajet

Australian Mechanical

ENOGGERA
star star star star star_half

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Excellent service and feedback. They are now my choice of mechanic. Good knowled...

Excellent service and feedback. They are now my choice of mechanic. Good knowledge of my vehicle and a great price. Thanks

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chris, Volkswagen Transporter T5

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

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star star star star star

"Staff helpful and friendly did more than expected"

warren, Hyundai Getz

Autopart Replacements

ENOGGERA
star star star star star

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star star star star_border star_border

If you are very particular with your car and want it to be in perfect repair, th...

If you are very particular with your car and want it to be in perfect repair, this is the company to use. If you simply want a basic repair, you need to stand your ground when they attempt to up-sell extras which may not be absolutely necessary for the mechanical running of your vehicle.

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Melissa, KIA CERATO

Pearson Automotive

MILTON
star star star star star_border

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star star star star star

Good, honest advice. Gave me a helpful review of other things that need atte...

Good, honest advice. Gave me a helpful review of other things that need attention without the pressure or obligation to do it straight away just to get extra business. Appreciated.

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Leana, Volvo 850

Ralph's Garage

WEST END
star star star star star_half

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star star star star_border star_border

Car was checked strictly as per your website service description. The car proble...

Car was checked strictly as per your website service description. The car problems were discussed, but a solution was not provided as they do not do alignment/balancing. They have to take the car somewhere else. Overall the car is the same and will have to take it somewhere else to fix the problems.

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Rodrigo, Mazda 3

Professional Mechanic Pty Ltd

ROCKLEA
star star star star star

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Very friendly, very helpful and they even dropped me off at the train station an...

Very friendly, very helpful and they even dropped me off at the train station and picked me up again. Best price I have seen as well. Would recommend!

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Kurt, Ford Falcon

JR Auto Service

ROCKLEA
star star star star star

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"Professional, well priced , friendly even offered a loan car !!!"

Corey, Volkswagen Amarok

Newmarket Car Care

KELVIN GROVE
star star star star star

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Had full confidence when I dropped the car in for the service - the owner (Mark)...

Had full confidence when I dropped the car in for the service - the owner (Mark) was extremely knowledgeable and fully explained everything that was done with the service. Will definitely recommend and I will obviously use in the future. Paul Molenda

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Paul, SAAB 9-3

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

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Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

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"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

Highway Automatics Moorooka

MOOROOKA
star star star star star

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The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

AMW Auto Experts

MOOROOKA
star star star star star_half

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star star star star star

Absolutely wonderful team there.. did the replacements fast and cheaply.. will d...

Absolutely wonderful team there.. did the replacements fast and cheaply.. will do more business

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Arbie, Holden Captiva

Moorooka Automotive

MOOROOKA
star star star star star_half

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star star star star star

They were excellent. Kept me informed. Picked my car up and dropped it back. Did...

They were excellent. Kept me informed. Picked my car up and dropped it back. Did an excellent job on my car. Never been as good to drive as it is now and all at a very competitive rate. Excellent service cant recommend them highly enough. If you want honest integrity and affordable prices these are the people to see

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Gary, BMW 3 Series

Autocare Tyre and Mechanical

BRENDALE
star star star star star

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star star star star star

Tony was great to deal with, costs very reasonable, very well explained and hone...

Tony was great to deal with, costs very reasonable, very well explained and honest! Will definitely be coming back with both my vehicles

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LUCY, Holden Astra

All Torque Automotive

STAFFORD
star star star star star

LATEST REVIEW

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star star star star star

Used All Torque Automotive for the first time for a 75K km log book service. Ver...

Used All Torque Automotive for the first time for a 75K km log book service. Very happy with the service, from the loan car to the vacuumed interior. The very reasonable price included tyre rotation and wheel balancing. Will use them again next time.

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Vaya, Holden Barina Spark

Aspley Auto Service Centre

STAFFORD
star star star star star_border

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star star star star star

"Great communication and service was completed on time! Reasonably priced too"

Amanda, Holden Viva

ABS Pine Rivers

BRENDALE
star star star star star

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star star star star star

"Extremely friendly team that provide quality service and workmanship."

Chris, Mitsubishi Lancer

Salisbury Auto Care

SALISBURY
star star star star star

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star star star star star

Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

Wilco Motors

SALISBURY
star star star star star

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"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

AutoWorks

SALISBURY
star star star star star

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star star star star star

"Good service, no surprises. Will use again"

Tim, Honda Accord

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

An easy process and helpful Mechanic. We will certainly be using this mechanic ...

An easy process and helpful Mechanic. We will certainly be using this mechanic again.

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Jodi, Ford Fiesta

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

John was really nice, professional and knew his stuff. Very efficient and inform...

John was really nice, professional and knew his stuff. Very efficient and informative.

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Tiah, Holden Epica

Exeltech

airport_shuttle Mobile Mechanic

star star star star star

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"Jaxon did a great job! I will use again! :)"

Jade, Hyundai ix35

2 Your Door Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Nice greeting upon arrival, total conception of service explained. All done by a...

Nice greeting upon arrival, total conception of service explained. All done by a very competent tradesperson. 100% happy with the outcome.

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Barry, NISSAN X-TRAIL

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Brightview and the local area so you can find a service option to suit you – with a fixed price upfront. Compare Somerset’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Brightview area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Brightview area have you covered whatever your vehicle needs.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Brightview.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661