Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

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star star star star star

My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

Bodie knows cars and is always professional and courteous. BB Garage provide gre...

Bodie knows cars and is always professional and courteous. BB Garage provide great service. I would go back for sure.

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Elyse, Mazda CX-5

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

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star star star star star

The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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Tahlia, Jeep Wrangler

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

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star star star star star_border

"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

No deposit & interest free

BOOK NOW, PAY LATER

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Llewellyn Motors are very good and friendly at what they do. I will be also be ...

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Chris, Toyota Corolla

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Car completed on time and at the price quoted. I also purchased a new set of tir...

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Kevin, Volkswagen Golf VII

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ROCKLEA
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Ian and his team at Oztune are second to none. They provide outstanding service ...

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Shaun, Jeep Wrangler

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thank midas uz r tha best very tougher thank u very much for explaining the deta...

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Jane, Holden Commodore

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Lockyer Valley Toyota

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other places could not service our vehicle for up to 2 1/2 weeks, your service w...

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* Minimum service amounts apply

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Yvette, Nissan Dualis/Dualis+2

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Greg is fantastic to deal with, and my car is running beautifully since its serv...

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Wilco Motors

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"Very professional and helpful - a great experience so will be back - thank you"

Brooke, Suzuki Swift

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Midas Springwood

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My experience was better than most because of their professionalism. Service its...

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Lucas, MAZDA Mazda2

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Very happy with Simon and his staff. Although I am a single female I was not mad...

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Rosalind, MITSUBISHI LANCER

Mobi-Tec Mobile Mechanics

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Great service. I’d definitely recommend them. I’ll be giving them a call back. C...

Great service. I’d definitely recommend them. I’ll be giving them a call back. Convenient. Very convenient.

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josh, Holden Commodore

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star star star star star

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Very honest. Very polite. No ripping off a female customer. He has a client for ...

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Lisa, Mazda 2

Automotive All-Stars

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Brilliant service, arrived on time, courteous and professional, would recommend ...

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Kevin, MITSUBISHI ASX

Magic Spanners Mobile Mechanics Brisbane & Ipswich

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star star star star star_half

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Very professional, punctual and polite, great value for money. I'll definitely u...

Very professional, punctual and polite, great value for money. I'll definitely use Magic Spanners again for my next service.

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Sean, Honda Odyssey

Aim Auto Care Pty Ltd Mobile

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star star star star star_half

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"The service was excellent and professional. Well done. Keep up the good work."

Neelesh, Toyota Kluger

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Scenic Rim phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Kents Pocket mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Kents Pocket area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Scenic Rim, we’ll find you the best mechanic for the job.

All of the Kents Pocket mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Kents Pocket. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Kents Pocket that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661