Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

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star star star star star

Excellent! Friendly customer service, gave me a call back to confirm everything ...

Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

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Jason, Peugeot 508

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

See all
star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

Read more

Louise, Volkswagen Golf VI

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

Great friendly workshop, affordable and honest pricing and will definitely be re...

Great friendly workshop, affordable and honest pricing and will definitely be returning and recommending to others. 10/10

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Shannon, Nissan Pulsar

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

Great job and great communication at a fair price. Will definitely user midas ag...

Great job and great communication at a fair price. Will definitely user midas again.

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Paul, Holden Commodore

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

No deposit & interest free

BOOK NOW, PAY LATER

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Llewellyn Motors

BOOVAL
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Lovely staff and was advised my break didnt need replacing and were fine until m...

Lovely staff and was advised my break didnt need replacing and were fine until my next service which was great

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Tom, Holden Cruze

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

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Bridgestone Select Yarrabilba

YARRABILBA
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Jamie was fantastic!!! Kept us up to date on what needed to done. Was very frien...

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very friendly and welcoming! Would recommend this service.

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Sarah, Holden Cruze

Lockyer Valley Toyota

GATTON
star star star star star

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other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

Southern District Auto Centre

HILLCREST
star star star star star

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A job well done by friendly and courteous people. The manager spent some time ta...

A job well done by friendly and courteous people. The manager spent some time talking to me re technical aspects of the vehicle. He was quite happy to offer advice and help regarding cooling upgrades in the future, I will definitely use them again. Regards, Russ Cannons.

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Russell, Jeep Cherokee

Browns Plains Car Care & Exhausts

HILLCREST
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Took my car in for a quote. Completed quote in a good time frame. Well explained...

Took my car in for a quote. Completed quote in a good time frame. Well explained for the service required to fix the car and to allow me to make the decision for my budget. Good waiting area too.

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Justine, Holden Commodore

Aim Auto Care Pty Ltd

SUMNER
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good price, great service, steve very friendly, helpful and easy to talk to. wou...

good price, great service, steve very friendly, helpful and easy to talk to. would recommend to anyone.

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John, Mitsubishi Lancer

ABS Mt Ommaney

DARRA
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"Very accommodating and efficient"

LISA, Skoda Octavia III

Grace Automotive Pty Ltd

OXLEY
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The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

KPR Automotive

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star star star star star

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"Great, easy to deal with. Highly reccomend KPR"

Steven, Mitsubishi Challenger

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

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star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

YJ Motors

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star star star star star_half

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Friendly, helpful, knowledgeable and thorough without being over-zealous. We wou...

Friendly, helpful, knowledgeable and thorough without being over-zealous. We would definitely use this company again to service our Nissan Patrol.

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Geraldine, Nissan Patrol

JR Auto Service

ROCKLEA
star star star star star

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"Great service, great work, great price."

Jamie, Holden Captiva

A1Roadworthys and Mechanical Coopers Plains

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Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

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Tobias, Toyota Landcruiser Prado

Oztune

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Only comment was that they did not utilise the Motorpass Card for payment, which...

Only comment was that they did not utilise the Motorpass Card for payment, which was no biggy. However they were going to investigate this for future services. Apart from that Ian runs a very professional business and its the cleanest workshop I have ever seen. Good on you Ian!

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Garry, MAZDA BT50

Meadowbrook Mechanical

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"Great fast service with a great friendly team of boys"

Denise, Mitsubishi ASX

Highway Automatics Moorooka

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The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

Salisbury Auto Care

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Greg is fantastic to deal with, and my car is running beautifully since its serv...

Greg is fantastic to deal with, and my car is running beautifully since its service.

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Rachael, RENAULT MEGANE

AutoWorks

SALISBURY
star star star star star

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I dealt with Brad at Auto Works and he was excellent. Willing to discuss the wor...

I dealt with Brad at Auto Works and he was excellent. Willing to discuss the work and go above and beyond. Great experience!

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Juliet, Jeep Wrangler

Wilco Motors

SALISBURY
star star star star star

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"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

Beenleigh Tyre and Auto Care

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star star star star star_half

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Fast and friendly service. Mitlesh rotated the tyres at no extra cost and advise...

Fast and friendly service. Mitlesh rotated the tyres at no extra cost and advised that I was running them a little underinflated.

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Stefan, TOYOTA COROLLA

* Minimum service amounts apply

Kiwi French Automotive

SLACKS CREEK
star star star star star

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Very friendly great service great work and super fast. Highly recommended will d...

Very friendly great service great work and super fast. Highly recommended will definitely be going back 😊

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Maryanne, Mazda 3

Direct Mechanical Services

SLACKS CREEK
star star star star star

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Simple drop-off and pickup. Alex and the team gave me a great price. Will be ba...

Simple drop-off and pickup. Alex and the team gave me a great price. Will be back again!

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Shane, Ford Focus

* Minimum service amounts apply

Royce Motors

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Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

Rapid Tune Underwood

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Fantastic customer service, friendly, well-priced, quick & they even washed the ...

Fantastic customer service, friendly, well-priced, quick & they even washed the car. Will definitely be returning, thank you!

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Savannah, Suzuki Swift

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"Really nice guys. Pretty sure I found my mechanics. Will definately be back."

Melissa, Kia Sorento

Midas Beenleigh

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Faultless, very professional and exceptionally quick. I truly appreciate their w...

Faultless, very professional and exceptionally quick. I truly appreciate their work ethic.

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Stephen, Hyundai Getz

Dr Roadworthy

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Aaron was very friendly! He even washed my car for me which was unexpected and v...

Aaron was very friendly! He even washed my car for me which was unexpected and very appreciated. Will definitely be going with him in the future!

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Yvette, Nissan Dualis/Dualis+2

Benea Bros Mechanical

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"Just alright"

James, NISSAN MAXIMA

Southeast Auto Mechanical

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"Great workmanship and lovely service. Will be booking again for sure."

Ivona, Honda Jazz

Underwood Auto Repairs

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I think the workmanship was good. I would appreciate having the loan car as boo...

I think the workmanship was good. I would appreciate having the loan car as booked in advance if I return for a future service. Thanks Helen

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Helen, Toyota Prius

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

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"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

* Minimum service amounts apply

Jason Gallagher Mechanical Services

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star star star star star

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star star star star star

Jason was so professional, friendly, very honest and affordable. I would highly ...

Jason was so professional, friendly, very honest and affordable. I would highly recommend his services. we will defiantly be coming back.

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Eryn, Holden Captiva

AMW Auto Experts

MOOROOKA
star star star star star_half

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"Car drives well afterwards however had to wait around for a very long time."

Dillan, Mazda BT-50

Hi Tech Auto Service

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star star star star star

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star star star star star

Very friendly and professional service. Listened to my concerns and addressed th...

Very friendly and professional service. Listened to my concerns and addressed them. Definitely value for money, now my go to mechanics, you have a new regular with me!

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Maryam, Toyota Yaris

Moorooka Automotive

MOOROOKA
star star star star star_half

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star star star star star_border

Job well done. Fair price ending in a short rundown of work with a wash and vac...

Job well done. Fair price ending in a short rundown of work with a wash and vac. Would recommend.

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Eileen, Toyota Yaris

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Michael was friendly and answered questions happily. Happy to get his service ag...

Michael was friendly and answered questions happily. Happy to get his service again. Thank you

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Para, Volkswagen Golf

Killer Parts and Mechanical

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star star star star star

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John was really nice, professional and knew his stuff. Very efficient and inform...

John was really nice, professional and knew his stuff. Very efficient and informative.

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Tiah, Holden Epica

Automotive All-Stars

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star star star star star

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star star star star star

"all good for the price, would recommend , mobile service has no workshop..."

Terry, KIA SPORTAGE

Magic Spanners Mobile Mechanics Brisbane & Ipswich

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Arrived on time, completed job quickly and efficiently whilst keeping me in info...

Arrived on time, completed job quickly and efficiently whilst keeping me in informed of his progress.

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Pauline, Mitsubishi Express Van

Aim Auto Care Pty Ltd Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Had a logbook service which included replacing the fuel filter via the back seat...

Had a logbook service which included replacing the fuel filter via the back seat. Stephen from Aim Auto was organised, punctual, careful and happy to answer questions as he went along. He even helped put back the baby seat. All this for less than the local mechanics

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Dennis, Honda Accord Euro

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Charlwood mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Scenic Rim and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Charlwood or the greater Scenic Rim area, get an upfront quote online and pay nothing extra!

Wherever you are in Scenic Rim, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Charlwood mechanics who can get the job done properly and quickly.

Don't forget you can also compare and book local mobile mechanics in Charlwood through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Charlwood have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661