Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

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star star star star star

My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

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star star star star star_border

First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

* Minimum service amounts apply

Bridgestone Select Yarrabilba

YARRABILBA
star star star star star_half

LATEST REVIEW

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star star star star star

Will definitely be returning here for all mechanical work. Fantastic customer se...

Will definitely be returning here for all mechanical work. Fantastic customer service.

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Cassidy, Ford Fiesta

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

Bodie knows cars and is always professional and courteous. BB Garage provide gre...

Bodie knows cars and is always professional and courteous. BB Garage provide great service. I would go back for sure.

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Elyse, Mazda CX-5

Midas Ipswich

WEST IPSWICH
star star star star star_half

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star star star star star

Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

No deposit & interest free

BOOK NOW, PAY LATER

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The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Grant, Ford Falcon

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Steve took care of my car service professionally and respectfully. He rang to te...

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The gentlemen were very helpful with my service and didn't treat me any differen...

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Sarah, HYUNDAI VELOSTER

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star star star star star

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Went there and service was amazing, the guys were super friendly and my car is r...

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* Minimum service amounts apply

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Oztune

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The service by this workshop was the best I have had in all servicing experience...

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Mechanic was friendly and efficient. Very convenient service at good price. I wa...

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"great communication, efficient to deal with"

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Very friendly and helpful service. Was dead on time and explained everything he ...

Very friendly and helpful service. Was dead on time and explained everything he did.

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Book trusted and local mechanics with AutoGuru.

If you’re after a Burnett Creek mechanic to repair or service your car, we can help! At AutoGuru, we source the best mechanics and car services from all over Scenic Rim, then bring you the closest service options with the best prices. All you need to do is click to book at a fixed price.

It’s so easy to find local Burnett Creek mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Scenic Rim to deliver upfront quotes all on the same easy to use site.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Burnett Creek area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Burnett Creek mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661