Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Mechanics near Mount Archer

Menzies Auto Service

Frenchville QLD 4701

3.9km

Preferred Partner

Verified Credentials

Afterpay available

humm available

Zip available

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Menzies Auto Service: Your One-Stop Shop for Car Care & Convenience in Rockhampton Looking for a reliable and award-winning mechanic in Rockhampton? Look no further than Menzies Auto Service in Frenchville, finalists for AutoGuru's Top Mechanic award in 2024 for their consistent delivery of exceptional service throughout 2023. Comprehensive Car Care & More: Menzies Auto Service offers everything you need to keep your car running smoothly: Expert repairs & servicing: Get reliable repairs, logbook servicing, and routine maintenance from their qualified mechanics. RACQ-approved inspections: Trust their RACQ-certified team to conduct vehicle and pre-purchase inspections for cars and caravans. Ampol service station: Top up on fuel, grab snacks, and access roadside assistance, all in one convenient location. Beyond Car Care: Menzies Auto Service goes beyond car care, offering a variety of products and services for your convenience: 24/7 towing: Get help anytime with their fleet of 24/7 tilt-tray tow trucks. Car batteries: Find a wide range of Century and RACQ batteries to keep your car powered. On-the-go essentials: Stock up on gas bottles, drinks, snacks, and more. Experience the Menzies Auto Service Difference: Award-winning service: Their dedication to quality has been recognised by industry peers and customers alike. One-stop shop: Save time and money by getting everything you need in one place. RACQ-approved: Trust their qualified team for reliable inspections and certifications. 24/7 convenience: Access fuel, towing, and essential supplies whenever you need them. Get a car service quote and book your appointment online today. Menzies Auto Service are your one-stop shop for all your car care needs in Rockhampton. ... view more

Carl

• May 2025

Bought it in on Tuesday because it needed a new starter motor. Also needed a full service so they included that as well. I needed the car by Friday. They had it ready to collect on Friday morning. Did all that was required. The price was reasonable under the circumstances. They could have fixed the clock on the dashboard, but it was just a minor inconvenience. All in all, great! Thank you.

Frequently Asked Questions

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Best Car Mechanics near Mount Archer

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