Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in North Queensland open Saturday

Automotive Solutions Townsville

Aitkenvale
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Good honest service. Would use this mechanic again."

Joanne, Citroen DS3/DS3 Cabrio

A Grade Mechanical

Currajong
star star star star star_half

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star star star star star

"An understanding and good service provider, Thanks guys."

Nikkita, Nissan Patrol

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star_border

"Great service"

Trevor, Mazda 3

Ultra Tune Townsville City

Townsville City
star star star star_half star_border

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star star star star star_border

"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Hammond's Automotive

Garbutt
star star star star star

LATEST REVIEW

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star star star star star

"Great service !"

Johnathon, Honda Civic

TFD Mackay

Mackay CBD
star star star star star_half

Customers love our North Queensland mechanics

2016 Nissan NP300 Navara image

Michelle N

2016 Nissan NP300 Navara

Mt Isa Auto Air MORNINGTON

star star star star star December 2017

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat wit...

North Queensland Service Centres by Suburb

Recently requested quotes for North Queensland mechanics

Average quote price in North Queensland

$509.23

BUSHLAND BEACH

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$628.28

MOUNT LOW

Kia Cerato

TASKS QUOTED

Basic Service

$157.76

MOUNT LOW

Ford Mondeo

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$515.06

BURDELL

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$482.17

BUSHLAND BEACH

Hyundai i30

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$378.56

CANNONVALE

Mercedes-Benz R-Class

TASKS QUOTED

Basic Service

$365.54

WALKERSTON

Nissan Dualis/Dualis+2

TASKS QUOTED

Logbook Service - 180000 kms / 108 months

$354.57

CHARTERS TOWERS CITY

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$238.16

MOUNT ISA

Mazda 3

TASKS QUOTED

Basic Service

$240.84

CANNONVALE

Volkswagen Beetle

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$539.84

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in North Queensland

Winton Automotive Repairs

Winton
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Very good cautious service ,can recommend this repairer to others in need of aut...

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Jim, Isuzu D-Max

Iron Automotive & Mechanical Services

Portsmith
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First time I have used this mechanic. I would highly recommend if you require va...

First time I have used this mechanic. I would highly recommend if you require value for money from a motor mechanic. Will definitely return for next service.

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Midas Cairns

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Very professional service. I noticed an oil leak later later in the week, I took...

Very professional service. I noticed an oil leak later later in the week, I took the car back to Midas and they fixed the problem, free of charge :-)

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Eddie, NISSAN PULSAR

Carline Mufflers & Mechanical

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"Great service on the car, helpful people. Taking the wife's car there also."

Tim, Nissan Navara/Pick-up

Fischer Automotive

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After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

Longreach Motors/Tyrepower Longreach/ARB

Longreach
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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Affordable Automotive Services

Rockhampton City
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great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

Killer Parts and Mechanical Mobile

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Excellent service by John - very flexible, reasonably priced, does a fantastic j...

Excellent service by John - very flexible, reasonably priced, does a fantastic job and was clear with the work required - John is highly recommended and look forward to sending all my jobs to him in future! If you're looking for a new mechanic or thought about trying someone else, definitely book in a job with John!

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Afi, Holden Barina/Barina Classic

RAW Mechanical

Pialba
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Amazing service! Honest about work that needed to be done and did all the work v...

Amazing service! Honest about work that needed to be done and did all the work very promptly. Will difinitly use them in the future

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Natasha, Renault Megane III

Blue Dog Automotive

airport_shuttle Mobile Mechanic

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Mechanic was on time and did a good job whilst explaining what he was doing. Wil...

Mechanic was on time and did a good job whilst explaining what he was doing. Will use him again

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Abe, Toyota Landcruiser

Noosa Mechanical

Noosaville
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"Excellent!! Good mechanic and best price too."

Brett, Kia Rio

Huston Motors

Kingaroy
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"Great job, fast, friendly staff. Very satisfied"

Adam, Isuzu Rodeo/D-Max

RTR Mechanical

airport_shuttle Mobile Mechanic

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Master Mechanix

airport_shuttle Mobile Mechanic

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Cameron of Master Mechanix arrived at the agreed time and serviced our car out o...

Cameron of Master Mechanix arrived at the agreed time and serviced our car out on the doorstep. Great not to have to drop off/pick up the car at a garage. So much cheaper too.

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Amy, SKODA SUPERB

Noosa River Motors

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Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

Maranoa Mechanical

Saint George
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On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

ABS Salisbury

Salisbury
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I would strongly recommend ABS Salisbury to anyone they do a bloody great job mo...

I would strongly recommend ABS Salisbury to anyone they do a bloody great job more than I expected. In the past were I have had my car serviced you look at your service book & think 'I wonder if they have done everything in the book' 9/10 times they haven't. How do I know cos at ABS they showed me things that should have been done in all my services & weren't done. So thank you ABS Salisbury you have done a great job.

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Tye, Toyota Corolla

Midas Salisbury

Salisbury
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My car was serviced quickly and thoroughly. The technician on duty was very info...

My car was serviced quickly and thoroughly. The technician on duty was very informative, with recommendations on upcoming service items and things that may present a problem down the track. I'd happily recommend Midas Salisbury.

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Dylan, TOYOTA COROLLA

Jai's Auto Garage

Salisbury Plain
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great friendly mechanics, seen these guys for the first time and have decided to...

great friendly mechanics, seen these guys for the first time and have decided to become a regular customer. Highly recommend :)

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Mandy, Holden Cruze

Bravo Race Engineering

Mildura
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"Great job and advice from Tony. Car running great."

Graham, BMW 3 Series

Twin Cities Automotive

Pimlico
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"The service was was very efficient and was completed within three hours "

Helen, MITSUBISHI MAGNA

Vella's Mechanical

Beaconsfield
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Very friendly service and did a good job looking after my car. I'll be sure to r...

Very friendly service and did a good job looking after my car. I'll be sure to return next time with both mine and my partner's car. Thank you

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Chloe, Holden Colorado

NB Industries Rural View

Rural View
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"Was very happy with the service provided."

Bruce, Honda Civic

Automotive Xpress Servicing

Garbutt
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Quick and accommodating, and able to deal with any requests. They were awesome a...

Quick and accommodating, and able to deal with any requests. They were awesome and at the right price.

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Paul, VOLKSWAGEN JETTA

City Gates Automotive

West Mackay
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"Staff were friendly, price was very reasonable and they were extremely quick!"

Shawn, HYUNDAI i45

Rasmussen Mechanical & Tyres

Kelso
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Just the Service Station hours on a Friday;catering for workers that finish at 5.00pm. The service was excellent I could feel the difference ,driving like a new car.

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Michael, Hyundai Santa Fe

Tyreright Garbutt

Garbutt
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"Very good car is excellent"

Linda, Jeep Compass

All Mechanical Services Townsville

Hermit Park
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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Colins Vehicle Services

West End
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"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

Mt Isa Auto Air

Mornington
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It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Automotive Obsession

Bohle
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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

MB Automotive Fleet Specialist

Garbutt
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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics in your area that are open. You can compare and book mechanics online in an instant. We allow you to pay upfront via credit card, PayPal, interest-free with ZipPay or pay on pickup. Booking your service has never been easier!

Once you've put in all the important details, we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can sort by price, nearest to you or highest rated. Once you've found the best mechanic for you, all you have to do is book online! You can pay via credit card or Paypal as well as interest-free payments via ZipPay! You can also pay on pick up. Too easy!

Need a logbook service? No problem. Need a basic service? Boom. Done. To make your life easier, we can even help you find trusted mechanics that are open on a Saturday near you!

Questions? Speak with a Service Advisor
1300 655 661