Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Cam Duffy Autos Atherton

ATHERTON
star star star star star

LATEST REVIEW

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star star star star star

The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

* Minimum service amounts apply

Airport Mechanical

MANUNDA
star star star star star_half

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star star star star star

"John went out of his way to help. Will go back for next service."

Tammie, Mitsubishi Pajero

* Minimum service amounts apply

Carline Mufflers & Mechanical

BUNGALOW
star star star star star

LATEST REVIEW

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star star star star star

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very...

Excellent customer service!!!! Brad is an absolute pleasure to deal with :) Very happy customer!

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Lisa, Subaru XV

No deposit & interest free

BOOK NOW, PAY LATER

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Overall good customer service. Professional, service was carried out efficiently...

Overall good customer service. Professional, service was carried out efficiently. Only area which may require attention is the entry in the owner service book showed next service in 5000km when manufacturers recommendation is every 15000 km.

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Dean, Toyota Landcruiser

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The service centre was walkable from home and Trevor is a nice humble and profes...

The service centre was walkable from home and Trevor is a nice humble and professional guy. I got advice on what I need to fix in the future and got the service I wanted.

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"customer service excellent. finished on time and price is very good."

kapilan, Mazda CX-7

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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They did a great job and will be returning in the future and will recommend to f...

They did a great job and will be returning in the future and will recommend to friends

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Donna, Mitsubishi Colt

Tyreright Garbutt

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"Very good car is excellent"

Linda, Jeep Compass

MB Automotive Fleet Specialist

GARBUTT
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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

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Very friendly staff, job was completed as promised and I was pleased with the wh...

Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

Double D Automotive

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"Happy with the whole experience. The job got done well and at a good price!"

Jesse, Toyota Corolla

Hammond's Automotive

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"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

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Service was great, it was on time and reliable. Customer service was good, and q...

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Xavier, Ford Falcon

Twin Cities Automotive

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"Quick and efficient service. Highly recommend to friends and family "

Andrea, HYUNDAI SANTA FE

Colins Vehicle Services

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Darran, Honda Accord Euro

All Mechanical Services Townsville

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great service. they did all the things I wanted and identified and fixed up a fe...

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Philip, Toyota Camry

Longreach Motors/Tyrepower Longreach/ARB

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Ultra Tune Townsville City

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

NB Industries Rural View

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"Was very happy with the service provided."

Bruce, Honda Civic

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"Friendly and professional, reasonable pricing and drop off service"

Mick, Nissan Navara

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TFD Mackay

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Greg, Jeep Cherokee

PB Motors

BERRIMAH
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"Friendly service"

Wendy, HOLDEN COLORADO

Professional's Choice Automotive

DARWIN CITY
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Great service and very friendly the staff were just as helpful couldn’t do enoug...

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Adrian, Ford Ranger

Tyrepower Rockhampton

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"Perfect as always."

Phil, MAZDA TRIBUTE

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Affordable Automotive Services

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great sevice and brad was helpfull with all my questions that i asked him,great...

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On time with service - picked me up from.work - cleaned my car - reasonable pric...

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David, Toyota RAV4

Fischer Automotive

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After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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"Prompt, efficient and communicated well."

Mark, Kia Sorento

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Natasha, Renault Megane III

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Rob, BMW 120i

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This is the first time I have used this garage. I was quoted a price before serv...

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John, Audi A4

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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"Awesome service. The mechanic went above and beyond. Perfect."

Brett, Nissan X-Trail

Blue Dog Automotive

airport_shuttle Mobile Mechanic

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On time, no upsell, and it was nice to see what was being done and discuss the c...

On time, no upsell, and it was nice to see what was being done and discuss the condition of the car so you could plan upcoming maintenance.

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Ross, Kia Sportage

Book trusted and local mechanics with AutoGuru.

Compare the top rated mechanics in the Carpentaria area to find the best car service options near you. AutoGuru combines services from local mechanics and national brands, and all prices are fixed upfront. Enter your vehicle details, check the price and book all in one place. Book online now, or call 1300 655 661.

AutoGuru offer a quick and simple method of finding mechanics across North Queensland and in the Carpentaria area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

You might drive a hatchback or maybe a utility truck; whatever vehicle you own, we’ve found the most suitable mechanics near Carpentaria. From a simple safety check service to a major logbook service, and everything in between.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Carpentaria.

Stop stressing about the overdue car service. Search trusted Carpentaria mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661