Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Andromache open Saturday

BGK Mobile Mechanical

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Trevor, Mazda 3

TFD Mackay

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Alan, Audi A1/A1 Sportback

Automotive Solutions Townsville

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I didn't have any problems. Jason was great. Think more people should use his se...

I didn't have any problems. Jason was great. Think more people should use his service.

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Sue, Hyundai i30

A Grade Mechanical

CURRAJONG
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"Very happy 😊"

Kerrie, Suzuki Swift

Hammond's Automotive

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"Excellent Service"

Robin, Hyundai Tucson

No deposit & interest free

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great sevice and brad was helpfull with all my questions that i asked him,great...

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Eric, Mitsubishi Triton

Iron Automotive & Mechanical Services

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Auto guru called me with a cheaper price then I could find. Very happy with the ...

Auto guru called me with a cheaper price then I could find. Very happy with the mechanic they found.

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Andy, Toyota Landcruiser

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"Great service on the car, helpful people. Taking the wife's car there also."

Tim, Nissan Navara/Pick-up

Midas Cairns

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Very professional service. I noticed an oil leak later later in the week, I took...

Very professional service. I noticed an oil leak later later in the week, I took the car back to Midas and they fixed the problem, free of charge :-)

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Eddie, NISSAN PULSAR

Winton Automotive Repairs

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Very good cautious service ,can recommend this repairer to others in need of aut...

Very good cautious service ,can recommend this repairer to others in need of auto service whilst in Winton

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Jim, Isuzu D-Max

Longreach Motors/Tyrepower Longreach/ARB

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Fischer Automotive

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Great value And great service. Would recommended to Anyone after a reliable mech...

Great value And great service. Would recommended to Anyone after a reliable mechanic.

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ben, Hyundai Grandeur

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Raw serviced my AUDI expertise care all was done quickly and efficiently well do...

Raw serviced my AUDI expertise care all was done quickly and efficiently well done

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Peter, Audi Q7

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On time, efficient and checked everything out, would definately recommend and wi...

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Gavin, Honda Accord

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"Prompt, efficient and communicated well."

Mark, Kia Sorento

Noosa River Motors

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Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

Noosa Mechanical

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"Excellent!! Good mechanic and best price too."

Brett, Kia Rio

Master Mechanix

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

NB Industries Rural View

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"Work shop excellent"

Rebecca, Jeep Wrangler

Vella's Mechanical

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Run a bit over time on this occasion but cannot fault service, friendliness, pri...

Run a bit over time on this occasion but cannot fault service, friendliness, price and professionalism. Will definitely use again!

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Andrew, Toyota Hilux

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The service was fast. I have picked up my car within the same day. I am happy my...

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Danielle, Mini Mini

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It was the best decision I've ever made. It was affordable and quick. The staff ...

It was the best decision I've ever made. It was affordable and quick. The staff were very friendly. Fixed Price Car Service really helped me out.

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Christopher, HYUNDAI SONATA

All Mechanical Services Townsville

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Twin Cities Automotive

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"Carried out service as per book. Good communication."

Tony, Holden Colorado

Colins Vehicle Services

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"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

Double D Automotive

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Gloria, Toyota Landcruiser Prado

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Very friendly staff, job was completed as promised and I was pleased with the wh...

Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Tyreright Garbutt

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Lin, Toyota Corolla

Automotive Obsession

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Ron, Holden Colorado

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"Perfect as always."

Phil, MAZDA TRIBUTE

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Cam Duffy Autos Atherton

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The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

LK Motors

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Thing went great... Excellent service ... Made my day much easy to complete for...

Thing went great... Excellent service ... Made my day much easy to complete for that day.

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Ryna, Hyundai Accent/Excel

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They were very good. Expect that fixed prices did not email details for my booki...

They were very good. Expect that fixed prices did not email details for my booking and they weren't sure that my car was booked in.

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Kieren, Dodge Nitro

Cairns Diesel Service

BUNGALOW
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"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

Parramatta Service Centre

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Very good to deal with, even spotted the blown number plate light, if they see t...

Very good to deal with, even spotted the blown number plate light, if they see the small stuff, then you know they do a first class job.

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steve, Mazda 3

Airport Mechanical

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Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

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Phil, Mitsubishi Outlander

Tyrepower Bundaberg

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this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Total Auto Care

PIALBA
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"good service and friendly staff went back to get more work done, very happy"

Tim, Holden Commodore

Cooloola New Age Mechanical

GYMPIE CBD
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Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

Cooloola New Age Mechanical was efficient and courteous. They provided good service with free pickup (I only live two kms away) and advised what other problems the car had, such as a broken engine mount.

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Louise, Nissan X-Trail

Unique Mobile Mechanic

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"Excellent service and communication from Steve."

Leighton, Toyota Hilux

Procheck Automotive Mobile Noosa

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Excellent customer service from Shane and a job well done! Definitely using him ...

Excellent customer service from Shane and a job well done! Definitely using him again.

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Maree, TOYOTA YARIS

Book trusted and local mechanics with AutoGuru.

We're AutoGuru and we make car servicing a breeze. Are you too busy during the week to get your car serviced? Fret not! We have mechanics in your area who are open on Saturday to keep you moving. How good is that?

Once you've put in all the important details, we'll show you a list of mechanics that are in Andromache. You can sort by price, nearest to you or the highest rated mechanic. Once you've found the perfect mechanic, you can book them online, then and there. We're all about Search, Book and Happy Days at AutoGuru!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661