Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alabama Hill open Saturday

Automotive Solutions Townsville

AITKENVALE
star star star star star_half

LATEST REVIEW

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star star star star star_border

This mechanic does good work — it’s just him in the shop, though, from what I un...

This mechanic does good work — it’s just him in the shop, though, from what I understand. He was the cheapest in the area but we still overpaid quite a bit for what I think is normally a cheap issue - spark plugs/ignition coil replacement. It was just under $500 for the inspection and for those to be replaced. Our car runs greatly now, though! All in all, I’m just glad we have a working car again! Thanks!

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Anna, Ford Fiesta

Hammond's Automotive

GARBUTT
star star star star star

LATEST REVIEW

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star star star star star

"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

A Grade Mechanical

CURRAJONG
star star star star star_half

LATEST REVIEW

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star star star star star

Easy to book got in the next day. Easy to talk to, very friendly, explained all ...

Easy to book got in the next day. Easy to talk to, very friendly, explained all work to be done. I am very happy with the service and would highly recommend them. We are travelling and it was great to find a good mechanic at a fair price!

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Bill, Ford Ranger

Ultra Tune Townsville City

TOWNSVILLE CITY
star star star star_half star_border

LATEST REVIEW

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star star star star star_border

"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Arrived on time. Very professional, good tradesman."

Mike, Isuzu D-Max

Winton Automotive Repairs

WINTON
star star star star star

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star star star star star

Very good cautious service ,can recommend this repairer to others in need of aut...

Very good cautious service ,can recommend this repairer to others in need of auto service whilst in Winton

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Jim, Isuzu D-Max

TFD Mackay

MACKAY CBD
star star star star star_half

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in North Queensland

Iron Automotive & Mechanical Services

PORTSMITH
star star star star star

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star star star star star

Iron Automotive & Mechanical were brilliant. Very professional, efficient in bot...

Iron Automotive & Mechanical were brilliant. Very professional, efficient in both time and cost, did a great job on the service, and were just a breeze to deal with. Honest and reliable and absolutely no BS! Highly and strongly recommend!

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Ross, Mazda 3

Carline Mufflers & Mechanical

BUNGALOW
star star star star star_half

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star star star star star

"Excellent service and excellent customer service highly recommend"

Kellie, Ford Focus

Midas Cairns

CAIRNS CITY
star star star star star_half

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star star star star star

The most courteous, friendly and professional auto service staff I have ever had...

The most courteous, friendly and professional auto service staff I have ever had the pleasure to deal with........As a female, I trusted them implicitly and would not consider going elsewhere ever again! Thank for for your wonderful service. Regards, Aphrodite Anderson.

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Anderson, Hyundai Getz

Longreach Motors/Tyrepower Longreach/ARB

LONGREACH
star star star star star_border

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star star star star star_border

Friendly, and thorough, identified future problems to be attended to. Guess who ...

Friendly, and thorough, identified future problems to be attended to. Guess who got the job. Thankyou.

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Clint, Toyota Landcruiser

Affordable Automotive Services

ROCKHAMPTON CITY
star star star star star

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star star star star star

great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

Fischer Automotive

SVENSSON HEIGHTS
star star star star star

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star star star star star

After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

RAW Mechanical

PIALBA
star star star star star_half

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star star star star star

Good customer service. Quick and reliable team. Very welcoming and nothing was t...

Good customer service. Quick and reliable team. Very welcoming and nothing was too much trouble. Asked if they could complete a rego check in addition.

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Belinda, Toyota Landcruiser/Prado

Blue Dog Automotive

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

On time, efficient and checked everything out, would definately recommend and wi...

On time, efficient and checked everything out, would definately recommend and will use again

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Gavin, Honda Accord

Maranoa Mechanical

SAINT GEORGE
star star star star star

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star star star star star

On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Huston Motors

KINGAROY
star star star star star

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star star star star star

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Noosa River Motors

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Phil was very accommodating with timings and did a very professional job. He dis...

Phil was very accommodating with timings and did a very professional job. He discussed what he intended to do and gave me options on the products he might use. On pick up he gave me a rundown on what he'd done, showing me parts he had replaced and gave me advice on maintenance issues. I'll be going back to him.

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Geoff, Toyota Landcruiser

Master Mechanix

airport_shuttle Mobile Mechanic

star star star star star

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

Rasmussen Mechanical & Tyres

KELSO
star star star star star

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star star star star star

They did a great job and will be returning in the future and will recommend to f...

They did a great job and will be returning in the future and will recommend to friends

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Donna, Mitsubishi Colt

Automotive Obsession

BOHLE
star star star star star

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star star star star star

Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Tyreright Garbutt

GARBUTT
star star star star star_border

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star star star star star

I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

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Lin, Toyota Corolla

Automotive Xpress Servicing

GARBUTT
star star star star star

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star star star star star

Leah and team are super friendly and the service was thorough and well done. It ...

Leah and team are super friendly and the service was thorough and well done. It was finished within a good time frame and I will be using the service again from now on. Fixed price meant no nasty surprises and the price was good.

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Mikki, Ford Fiesta

MB Automotive Fleet Specialist

GARBUTT
star star star star_border star_border

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star star star star_border star_border

The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Twin Cities Automotive

PIMLICO
star star star star star

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star star star star star

"Great service. No hidden costs."

Sian, FORD ESCAPE

All Mechanical Services Townsville

HERMIT PARK
star star star star star_border

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star star star star star

great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Colins Vehicle Services

WEST END
star star star star star_half

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star star star star star

"Good mechanic, will be back again!"

Darran, Mitsubishi Lancer

NB Industries Rural View

RURAL VIEW
star star star star star_half

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star star star star star

"They were prompt, professional and pleasant . I will be using them again."

Peter, Toyota Kluger

Vella's Mechanical

BEACONSFIELD
star star star star star_half

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star star star star star

Very friendly service and did a good job looking after my car. I'll be sure to r...

Very friendly service and did a good job looking after my car. I'll be sure to return next time with both mine and my partner's car. Thank you

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Chloe, Holden Colorado

Cam Duffy Autos Atherton

ATHERTON
star star star star star

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star star star star star

The staff were very friendly and told us every thing that they were doing and wh...

The staff were very friendly and told us every thing that they were doing and what needed to be done thanks to all the staff.

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Pat, Isuzu MU-X

City Gates Automotive

WEST MACKAY
star star star star star

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star star star star star

"Staff were friendly, price was very reasonable and they were extremely quick!"

Shawn, HYUNDAI i45

SVS Auto Repairs and Dyno Tuning

BUNGALOW
star star star star star

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star star star star star

Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five s...

Found Staff at SVS Cairns qld, Helpful, friendly, and efficient. Pricing five star too!!

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Anne, Mitsubishi Triton

Cairns Diesel Service

BUNGALOW
star star star star star

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star star star star star

"Good communication, knowledgeable on the vehicle. Good job."

Dean, Toyota Landcruiser

LK Motors

BUNGALOW
star star star star star_half

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star star star star star_border

I found the service at LK Motors very good, they were up front about things that...

I found the service at LK Motors very good, they were up front about things that needed to be done to my car and friendly. The receptionist was a bit distracted too busy complaining about her sore toe to be of any assistance a bit of professionalism from the Front line staff would go a long way for this small business. Will be bringing my car back for follow up work, workshop guys/mechanics I can't fault.

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Desiree, Toyota Corolla

Parramatta Service Centre

PARRAMATTA PARK
star star star star star_half

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star star star star star

Guys were great. Did the work as promised, found a couple of other items on my c...

Guys were great. Did the work as promised, found a couple of other items on my car that needed attention with no upmarket sales talk, just informed me that they would have to be looked at soon.

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Jurgen, Nissan X-Trail

Airport Mechanical

MANUNDA
star star star star star_half

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star star star star star

Really good experience with this father and son operation. Would definitely refe...

Really good experience with this father and son operation. Would definitely refer this business to others. I will make these two my mechanical go to when I move back up to Cairns next year

Read more

Phil, Mitsubishi Outlander

Tyrepower Rockhampton

PARK AVENUE
star star star star star

LATEST REVIEW

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star star star star star

"Perfect as always."

Phil, MAZDA TRIBUTE

Cap Auto Repairs

PARK AVENUE
star star star star star

LATEST REVIEW

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star star star star star

Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

Read more

Paul, Jeep Cherokee

Mt Isa Auto Air

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Tyrepower Bundaberg

BUNDABERG CENTRAL
star star star star star_border

LATEST REVIEW

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star star star star star

this is the second time I have used them and have driven away a satisfied custom...

this is the second time I have used them and have driven away a satisfied customer

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phil, Great Wall Motors X Series

Total Auto Care

PIALBA
star star star star star_half

LATEST REVIEW

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star star star star star

"Brilliant service great job will use again thank you"

Rob, BMW 120i

Cooloola New Age Mechanical

GYMPIE CBD
star star star star star

LATEST REVIEW

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star star star star star_border

"Very convenient service"

Don, Land Rover Freelander 2

Unique Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star_border

The mechanic was on time and conveyed all options needed to fix my car, all with...

The mechanic was on time and conveyed all options needed to fix my car, all with the convience of doing it at home

Read more

Robert, Holden Rodeo

Procheck Automotive Mobile Noosa

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

I have had my car serviced by Procheck several times. I use their mobile service...

I have had my car serviced by Procheck several times. I use their mobile service so they come to me at home, which is very convenient, as I work from home. They are very efficient and friendly, always send a reminder for the booking, arrive on time and their mechanics do an excellent job for a reasonable price. I trust their mechanics and highly recommend them. AAA+ rated.

Read more

Jacinta, Daihatsu Sirion

Book trusted and local mechanics with AutoGuru.

We're AutoGuru and we make car servicing a breeze. Are you too busy during the week to get your car serviced? Fret not! We have mechanics in your area who are open on Saturday to keep you moving. How good is that?

Once you've put in all the important details, we'll show you a list of mechanics that are in Alabama Hill. You can sort by price, nearest to you or the highest rated mechanic. Once you've found the perfect mechanic, you can book them online, then and there. We're all about Search, Book and Happy Days at AutoGuru!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661