Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Mt Isa Auto Air

Mornington
star star star star star

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It was an absolute pleasure to meet John and Shirley. They were both welcoming a...

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat with. John is an awesome mechanic and I can honestly say that my car has never run better! Support small business and get your car loved by My Isa Auto Air!

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Michelle, Nissan NP300 Navara

Automotive Obsession

Bohle
star star star star star

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

A Grade Mechanical

Currajong
star star star star star_half

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Service was great, it was on time and reliable. Customer service was good, and q...

Service was great, it was on time and reliable. Customer service was good, and quotes were good.

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Xavier, Ford Falcon

Customers love our North Queensland mechanics

2016 Nissan NP300 Navara image

Michelle N

2016 Nissan NP300 Navara

Mt Isa Auto Air MORNINGTON

star star star star star December 2017

It was an absolute pleasure to meet John and Shirley. They were both welcoming and great to chat wit...

North Queensland Service Centres by Suburb

Recently requested quotes for North Queensland mechanics

Average quote price in North Queensland

$509.23

BUSHLAND BEACH

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$628.28

MOUNT LOW

Kia Cerato

TASKS QUOTED

Basic Service

$157.76

MOUNT LOW

Ford Mondeo

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$515.06

BURDELL

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$482.17

BUSHLAND BEACH

Hyundai i30

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$378.56

CANNONVALE

Mercedes-Benz R-Class

TASKS QUOTED

Basic Service

$365.54

WALKERSTON

Nissan Dualis/Dualis+2

TASKS QUOTED

Logbook Service - 180000 kms / 108 months

$354.57

CHARTERS TOWERS CITY

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$238.16

MOUNT ISA

Mazda 3

TASKS QUOTED

Basic Service

$240.84

CANNONVALE

Volkswagen Beetle

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$539.84

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Whatever part of the North Queensland region you're in, from Black River to Cannonvale to Ingham, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

Prefer a mobile mechanic to come to you? AutoGuru has a network of mobile mechanics who will travel to you. Pay online using credit card or Paypal, or even take advantage of 6 months interest-free through ZipPay

Need a North Queensland mechanic open on Saturday? Get instant quotes for timing belt replacement, brake pad and rotor replacement, or even tow bar installation from trusted mechanics in North Queensland. With genuine customer reviews and a star rating of 5.0, you know you'll be searching the best of the best. Don't let a busy week get in the way of looking after you car, AutoGuru is here to help.

Questions? Speak with a Service Advisor
1300 655 661