Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
3. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mobile mechanics in Mackay

BGK Mobile Mechanical

airport_shuttle Mobile Mechanic

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Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliabl...

Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliable. Would gladly recommend him to people!

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Terri, Holden Clubsport

Blue Dog Automotive

airport_shuttle Mobile Mechanic

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On time, no upsell, and it was nice to see what was being done and discuss the c...

On time, no upsell, and it was nice to see what was being done and discuss the condition of the car so you could plan upcoming maintenance.

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Ross, Kia Sportage

Procheck Automotive Mobile Noosa

airport_shuttle Mobile Mechanic

star star star star star

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I have had my car serviced by Procheck several times. I use their mobile service...

I have had my car serviced by Procheck several times. I use their mobile service so they come to me at home, which is very convenient, as I work from home. They are very efficient and friendly, always send a reminder for the booking, arrive on time and their mechanics do an excellent job for a reasonable price. I trust their mechanics and highly recommend them. AAA+ rated.

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Jacinta, Daihatsu Sirion

Unique Mobile Mechanic

airport_shuttle Mobile Mechanic

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"Excellent customer service."

Leighton, Toyota Hilux

Master Mechanix

airport_shuttle Mobile Mechanic

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

Customers love our Mackay mechanics

2009 Nissan X-Trail image

Brett R

2009 Nissan X-Trail

BGK Mobile Mechanical Ooralea

star star star star star May 2018

Awesome service. The mechanic went above and beyond. Perfect.

2012 Mazda 3 image

Trevor O

2012 Mazda 3

BGK Mobile Mechanical Ooralea

star star star star star_border April 2018

Great service

2007 Nissan Tiida image

Maria

2007 Nissan Tiida

BGK Mobile Mechanical Ooralea

star star star star star February 2018

I found mechanic to be very efficient. His service was excellent. Will be recommending.

Recently requested quotes for Mackay mechanics

Average quote price in Mackay

$530.80

Andergrove

Holden Statesman

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$275.11

Beaconsfield

Holden Colorado

TASKS QUOTED

Logbook Service - 75000 kms / 45 months

$310.51

Andergrove

Mazda CX-5

TASKS QUOTED

Logbook Service - 40000 kms / 48 months

$398.19

Mackay CBD

Ford Ranger

TASKS QUOTED

Basic Service

$305.83

Mackay Caneland

Nissan Navara

TASKS QUOTED

Logbook Service - 20000 kms / 24 months

$416.75

East Mackay

Holden Cruze

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$261.08

East Mackay

Nissan Pathfinder

TASKS QUOTED

Basic Service

$226.75

Alexandra

Jeep Grand Cherokee

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$825.69

Andergrove

Lexus NX

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$629.26

No deposit & interest free

BOOK NOW, PAY LATER

Other mobile mechanics in Mackay

Noosa River Motors

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Phil was very pleasant and helpful, he explained what he had done in detail. He ...

Phil was very pleasant and helpful, he explained what he had done in detail. He didn't treat me like a useless female. I would recommend him to anyone.

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Kerry, Hyundai ix35

Maroochy Mobile Mechanics

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"Very good service,and helpful Thank you Greta king"

Greta, Ford Falcon

Vella's Mechanical

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Speedy service and honesty to assure me of the faults of my vehicle. Cheers Jane...

Speedy service and honesty to assure me of the faults of my vehicle. Cheers Janeen

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Jeneen, Ford Falcon

NB Industries Rural View

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They done a fantastic job, noticed a difference in the drive straight out of the...

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Adam, Jeep Wrangler

City Gates Automotive

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"Staff were friendly, price was very reasonable and they were extremely quick!"

Shawn, HYUNDAI i45

TFD Mackay

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I didn't have any problems. Jason was great. Think more people should use his se...

I didn't have any problems. Jason was great. Think more people should use his service.

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Sue, Hyundai i30

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"Couldn't ask for better service. 10 out of 10..."

Phil, MAZDA TRIBUTE

A Grade Mechanical

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"Great service, very professional would defiantly recommend"

Katy, Mitsubishi Express Van

Twin Cities Automotive

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"The service was was very efficient and was completed within three hours "

Helen, MITSUBISHI MAGNA

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Garbutt
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Very friendly staff, job was completed as promised and I was pleased with the wh...

Very friendly staff, job was completed as promised and I was pleased with the whole experience. Price was reasonable. I would recommend Xpress Servicing to all. Debby.

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Debby, Toyota Camry

Ultra Tune Townsville City

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

Hammond's Automotive

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"Great service !"

Johnathon, Honda Civic

Strong Motors

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"Efficient in customer service"

Roberto, Ford Transit

Rasmussen Mechanical & Tyres

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It was the best decision I've ever made. It was affordable and quick. The staff ...

It was the best decision I've ever made. It was affordable and quick. The staff were very friendly. Fixed Price Car Service really helped me out.

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Christopher, HYUNDAI SONATA

All Mechanical Services Townsville

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

* Minimum service amounts apply

Tyreright Garbutt

Garbutt
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"Very good car is excellent"

Linda, Jeep Compass

Colins Vehicle Services

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Mechanic did a good job, communication was good from receptionist and mechanic r...

Mechanic did a good job, communication was good from receptionist and mechanic regarding the service and what needed to be completed.

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Darran, Honda Accord Euro

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

Emerald Tyrepower & Opposite Lock

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Mechanics listed to what I had to say. One mechanic even took the time to come f...

Mechanics listed to what I had to say. One mechanic even took the time to come for a drive to sound out the problem.I was then able to look under the vehicle with the mechanic and help decide where the noise was coming from and make a decision what to do.

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Greg, Jeep Cherokee

AS Auto & Spares

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"Good service. Helpful. Friendly staff."

Tracey, Ford Explorer

Automotive Obsession

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

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great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Don’t have time to take it to the mechanic? They’ll come to you! AutoGuru lists the most reliable, quality mobile mechanics in the Mackay area, both national brands and local mobile services. Select your mechanic, confirm the price and book!

Using AutoGuru to compare mobile mechanics around Mackay and the greater area means you can compare costs and quality for the exact same service tasks. Mobile mechanics can vary on the cost of parts and labour, but all prices are fixed upfront, so there are no nasty surprises.

We list mobile mechanic services for a range of vehicle makes and models, from Dodge, Mazda and Peugeot. Whatever car you drive, we’ll find a reliable mobile mechanic to complete your service, at your home or work.

Questions? Speak with a Service Advisor
1300 655 661