Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Cadillac mechanics in Logan City

Rapid Tune Underwood

UNDERWOOD
star star star star star_half

LATEST REVIEW

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star star star star star

Clean workshop, friendly staff and a thorough, professional job. They were able ...

Clean workshop, friendly staff and a thorough, professional job. They were able to complete the logbook service and have the ute back to me by early afternoon, and even had it washed! Is now my preferred mechanic and wouldn't hesitate to recommend them. 10/10

Read more

John, Nissan Navara/Pick-up

Southeast Auto Mechanical

BEENLEIGH
star star star star star

LATEST REVIEW

See all
star star star star star_border

Overall good, I like the fact that he emailed us photos of the problems of the c...

Overall good, I like the fact that he emailed us photos of the problems of the car like the battery test and the brake pad wear. I did not like paying an additional surcharge for using a credit card. There are plenty of other mechanics that don't.

Read more

Michaela or Adrian, Hyundai i30

* Minimum service amounts apply

Auto Leaders Beenleigh

BEENLEIGH
star star star star star

LATEST REVIEW

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star star star star star_border

I took my car in at 8 am and received it back a couple of hours later, which was...

I took my car in at 8 am and received it back a couple of hours later, which was good. I would take my car back to Auto Leaders Beenleigh again as it's convenient for me.

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Vivien, MAZDA 3

Browns Plains Car Care & Exhausts

HILLCREST
star star star star star_half

LATEST REVIEW

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star star star star star

Explained everything with quote and discuss the repairs by recommendation in way...

Explained everything with quote and discuss the repairs by recommendation in way of required vs can be done next time. Nice staff friendly.

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Dinesh, Holden Epica

Torque Automotive

SLACKS CREEK
star star star star star_half

LATEST REVIEW

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star star star star star

Service done in no time at all. My car was even vaccumed :) I think overall it w...

Service done in no time at all. My car was even vaccumed :) I think overall it was a fantastic fast and great service.

Read more

Denise, Mitsubishi ASX

* Minimum service amounts apply

Jason Gallagher Mechanical Services

BEENLEIGH
star star star star star

LATEST REVIEW

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star star star star star

Friendly service, happy and a spot on service. Nice and welcoming workshop. 10/1...

Friendly service, happy and a spot on service. Nice and welcoming workshop. 10/10 and will be recommending and bringing our other cars to Jason!!

Read more

Bailey, Mitsubishi Lancer

Meadowbrook Mechanical

MEADOWBROOK
star star star star star_half

LATEST REVIEW

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star star star star star

"Great fast service with a great friendly team of boys"

Denise, Mitsubishi ASX

Midas Beenleigh

BEENLEIGH
star star star star star_border

LATEST REVIEW

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star star star star star

thank midas uz r tha best very tougher thank u very much for explaining the deta...

thank midas uz r tha best very tougher thank u very much for explaining the details and giving me the run down on what needs to be fixed 10 out of 10

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Teya, MITSUBISHI MAGNA

Other Cadillac mechanics in Logan City

ABS Springwood

SLACKS CREEK
star star star star star

LATEST REVIEW

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star star star star star

Returned me home from workshop, picked me up when finished. All in all a good s...

Returned me home from workshop, picked me up when finished. All in all a good service, charged me $40 less than quoted

Read more

Peter, Suzuki Alto

* Minimum service amounts apply

Midas Springwood

SLACKS CREEK
star star star star star

LATEST REVIEW

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star star star star star

Good service from MIdas despite FPCS system failure almost left me without servi...

Good service from MIdas despite FPCS system failure almost left me without service. Phone person re-arranged and corrected the issue.

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Juhani, Kia Cerato

Beenleigh Tyre and Auto Care

BEENLEIGH
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Very good customer service. Did the job I asked of them. And did a good job."

Tashena, Toyota Kluger

* Minimum service amounts apply

Bridgestone Select Yarrabilba

YARRABILBA
star star star star star_half

LATEST REVIEW

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star star star star star

Will definitely be returning here for all mechanical work. Fantastic customer se...

Will definitely be returning here for all mechanical work. Fantastic customer service.

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Cassidy, Ford Fiesta

Carters Car Care

SLACKS CREEK
star star star star star

LATEST REVIEW

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star star star star star

"it was warmly and professional"

Nnamdi, Toyota Camry

Dr Roadworthy

SLACKS CREEK
star star star star star

LATEST REVIEW

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star star star star star

Aaron was very friendly! He even washed my car for me which was unexpected and v...

Aaron was very friendly! He even washed my car for me which was unexpected and very appreciated. Will definitely be going with him in the future!

Read more

Yvette, Nissan Dualis/Dualis+2

* Minimum service amounts apply

Kiwi French Automotive

SLACKS CREEK
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly great service great work and super fast. Highly recommended will d...

Very friendly great service great work and super fast. Highly recommended will definitely be going back 😊

Read more

Maryanne, Mazda 3

Pitlane Automotive Centre

LOGANHOLME
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Waited almost two hours for the basic service....the owner was away...mine was t...

Waited almost two hours for the basic service....the owner was away...mine was the only vehicle being serviced. I was happy ith the work that was carried out

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Vladas, Mazda BRAVO

Ultra Tune Beenleigh

BEENLEIGH
star star star star star_half

LATEST REVIEW

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star star star star star

"Very professional and helpful - a great experience so will be back - thank you"

Brooke, Suzuki Swift

Underwood Auto Repairs

UNDERWOOD
star star star star star_border

LATEST REVIEW

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star star star star star_border

I think the workmanship was good. I would appreciate having the loan car as boo...

I think the workmanship was good. I would appreciate having the loan car as booked in advance if I return for a future service. Thanks Helen

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Helen, Toyota Prius

Direct Mechanical Services

SLACKS CREEK
star star star star star

LATEST REVIEW

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star star star star star

Simple drop-off and pickup. Alex and the team gave me a great price. Will be ba...

Simple drop-off and pickup. Alex and the team gave me a great price. Will be back again!

Read more

Shane, Ford Focus

B.I.B. Mechanical

CAPALABA
star star star star star

LATEST REVIEW

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star star star star star_border

Amazing job! Props to Rob who does his job very well. My car after the service f...

Amazing job! Props to Rob who does his job very well. My car after the service feels like a brand new car. Thank you for an amazing work!

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Juan, Volkswagen Polo

Rapid Tune Capalaba

CAPALABA
star star star star star_half

LATEST REVIEW

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star star star star star

Happy with the service and would use it again, also would recommend Rapid Tune C...

Happy with the service and would use it again, also would recommend Rapid Tune Capalaba.

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Oliver, Skoda Yeti

Midas Mansfield

MANSFIELD
star star star star star

LATEST REVIEW

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star star star star star

The service was done to the logbook standard and the staff were very profession...

The service was done to the logbook standard and the staff were very professional in the way they explained the entire process. The car service was completed at time they promised with no fuss.

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Dino, Holden Colorado

YJ Motors

COOPERS PLAINS
star star star star star_half

LATEST REVIEW

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star star star star star

"These guys are very professional"

John, Holden Combo

Gooch's Garage

ORMEAU
star star star star star

LATEST REVIEW

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star star star star star

Got dropped home, picked up, car was done, staff friendly, all good. I had a few...

Got dropped home, picked up, car was done, staff friendly, all good. I had a few questions about parts, oil, software updates and they were all answered. Communication, web and sms was modern.

Read more

Aleksandar, Volkswagen Jetta

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

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star star star star star

The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

Read more

Tahlia, Jeep Wrangler

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

Read more

Kaine, Dodge Caliber

Tyreright Yatala

ORMEAU
star star star star star_border

LATEST REVIEW

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star star star star star

"Great service friendly and fast"

Dayne, Holden Astra

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

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star star star star star

The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

Read more

Glen, Mitsubishi Outlander

Seven Slot Off Road

ORMEAU
star star star star star

LATEST REVIEW

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star star star star star

actually showed me the problem part that hadnt been changed from last service wi...

actually showed me the problem part that hadnt been changed from last service with different company so i feel they are very honest

Read more

bev, Kia Optima

Redlands Automotive

CAPALABA
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Windscreen wash bottle was not filled. Hinges not greased. Appears that engine...

Windscreen wash bottle was not filled. Hinges not greased. Appears that engine oil was changed and not much more. No itemized invoice Kind of doubtful about second oil filter being changed. They did service promptly although busy. Charged me $225 instead of advertised $166.

Read more

Alice, HOLDEN JACKAROO

Absolute Car Care

WOOLLOONGABBA
star star star star star

LATEST REVIEW

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star star star star star

I made the right choice to go to Absolute Car Care instead of the dealer’s servi...

I made the right choice to go to Absolute Car Care instead of the dealer’s service centre. They actually provided more detailed report than the dealer did, and explained the report in detail too. I should have gone to them for service earlier. I was late to pick up the car which was out of their operating time due to the traffic, they were very nice and still spent the time to explain everything without rushing me. When I got my car, I even found the car had a complimentary clean. I do recommend Absolute Car Care and I will definitely go back for the future service. Thank you!

Read more

TAO, Toyota Corolla

AutoWorks

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

It’s was as easy from start to finish. I got a quote, and was booked for a servi...

It’s was as easy from start to finish. I got a quote, and was booked for a service a couple of days later. The staff were friendly and helpful. The service was done at a decent price and I got a new battery put in for cheaper than what was recommend for me at super cheap auto. They are honest with what needs to be fixed and get the job done well. Very happy with the service, and I would definitely recommend!

Read more

Jeremiah, Hyundai Elantra

SVS Autocare Brisbane

WOOLLOONGABBA
star star star star star

LATEST REVIEW

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star star star star star_border

They were very customer friendly... I had to stay in the workshop as I had finis...

They were very customer friendly... I had to stay in the workshop as I had finished my errands and they then quickened the alignment for me as they did not want me to wait that long. They also explained what needed changing and what could wait, also what can happen if I waited too long to change certain things. I found them helpful and honest.

Read more

Jasmyin, Mazda 3

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Thanks very much, a good experience with AMW. Will be back again."

Carrie, Volkswagen Polo

Pine Ridge Mechanical

BIGGERA WATERS
star star star star star_half

LATEST REVIEW

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star star star star star

"Good service"

Dawn, MAZDA 2

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star_border

"Was timely in doing the service in comparison to other places I've been"

Kathleen, Hyundai Getz

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

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star star star star star

A friendly Tamara welcomed us into the service reception and proceeded to book o...

A friendly Tamara welcomed us into the service reception and proceeded to book our car's service requirements in a proficient manner and we left. Some time in the afternoon Tamara advised us the car was ready and we came to pick it up. After some paperwork, dollars were exchanged for keys and we left with a smile on our face. A nice experience. Thank you, Michael

Read more

Michael, TOYOTA LANDCRUISER

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star

"Everything went the way I had hoped . Their advice was appreciated."

Peter, Kia Cerato

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

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star star star star star_border

Very businesslike and professional. Very happy to find that the windscreen washe...

Very businesslike and professional. Very happy to find that the windscreen washer was actually checked and filled. This is the FIRST time this has EVER been done by any service department on any of the ten vehicles or so I have sent for scheduled services. It is there on the list every time and the $2.00 is charged every time but these guys actually did it. A simple thing but a ridiculous thing to routinely overlook as appears to be the 'industry' standard. So well done Midas...... I can safely assume all the other fluids were checked and replaced too. And you actually adjusted the handbrake also the way I like it... ie so it works!

Read more

Peter, Isuzu Rodeo/D-Max

Midas Tingalpa

TINGALPA
star star star star star_half

LATEST REVIEW

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star star star star star

The best my car, has run for ages. Took off from the lights,outside,Midas Tingal...

The best my car, has run for ages. Took off from the lights,outside,Midas Tingalpa,could not,believe in the performance of the car,had to back off lol,has not done in awhile .Great job Guys.Will be back again,for sure.

Read more

hemi, Ford Falcon

Rapid Tune Cleveland

ORMISTON
star star star star star_half

LATEST REVIEW

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star star star star star

"Friendly staff."

Jacob, Holden Colorado

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Arrived a few minutes early great friendly greeting discussed what I was booked ...

Arrived a few minutes early great friendly greeting discussed what I was booked in for (log book service) was dropped back to work. Picked up after phone call to day work completed. Informed of upcoming requirements for next service and another potential problem down the track, I really appreciated this. All staff very cheerful and polite highly recommend

Read more

Darren, Ford Falcon Ute

Carservz

CAPALABA
star star star star star_half

LATEST REVIEW

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star star star star star

Wow, what a great business! Andrew and Stephen are amazing, very honest and extr...

Wow, what a great business! Andrew and Stephen are amazing, very honest and extremely capable. I was super impressed with the quality of their service, their dedication and driving desire to ENSURE that their customers are more than happy. Well done gentlemen! I will be raving your company and service to everyone.Thank you to Fixed price for offering this service....and shame on the 'known big car retailers' for 'ripping us off' every time we need a service... NO MORE. CarServz are the way to go.

Read more

Karyn, NISSAN DUALIS

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

The service was prompt and thorough. Some issues were found with my suspension a...

The service was prompt and thorough. Some issues were found with my suspension and a quote was provided on request. Great service! They were finished promptly too.

Read more

Teneke, Mitsubishi Lancer

ABS Cleveland

ORMISTON
star star star star star

LATEST REVIEW

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star star star star star

Excellent friendly well priced will be returning for all my servicing and repair...

Excellent friendly well priced will be returning for all my servicing and repair needs

Read more

Ray, Nissan X-Trail

BJM Mechanical Mufflers and Tyres

OXENFORD
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Very expensive. Quoted me $400 to change my spark plugs, $620 for service and br...

Very expensive. Quoted me $400 to change my spark plugs, $620 for service and brakes.

Read more

Christine, Subaru Impreza

Moorooka Automotive

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star_border

down to earth old world business. unsophisticated straight-talking authentic ser...

down to earth old world business. unsophisticated straight-talking authentic service.

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doron, Mazda 3

Best Price Auto Workshop

ARUNDEL
star star star star star_half

LATEST REVIEW

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star star star star star

"Great nice mechanics."

Nicholas, Mitsubishi Lancer

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

See all
star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

Read more

Ryan, HONDA ACCORD

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

Bridgestone Select Helensvale

HELENSVALE
star star star star star_half

LATEST REVIEW

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star star star star star

"Efficient and precise! Highly recommended"

Mu-Ling, Nissan Tiida

Boss Customs

CHANDLER
star star star star star

LATEST REVIEW

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star star star star star

It was a pleasure having my car serviced and repaired at Handsworth Motors. John...

It was a pleasure having my car serviced and repaired at Handsworth Motors. John is a very experienced and knowledgeable mechanic who takes the time to explain in detail the issues with your vehicle, in a very pleasant manner. My repairs where prioritised in order of severity and I took my vehicle back at a later date to complete all listed faults when funds became available. I would not hesitate to recommend John from Handsworth to any of my friends, family or colleagues for any vehicle, servicing, repairs, modifications requirements.

Read more

Adrian, TOYOTA HI-LUX

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

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star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

Read more

Chris, Subaru Forester

No deposit & interest free

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1300 655 661