Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top BMW mechanics in Logan City

Rapid Tune Underwood

UNDERWOOD
star star star star star_half

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Very professional, Great experience. I love that my car also got washed and that...

Very professional, Great experience. I love that my car also got washed and that you have a courtesy car for me to still go to work. I am very happy and will be going back.

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Charlotte, Isuzu D-Max

Southeast Auto Mechanical

BEENLEIGH
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Great customer service with high quality work which was well priced and complete...

Great customer service with high quality work which was well priced and completed in time frame. Thank you so much for your great service. Very highly recommended to all.

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Jane, Holden Cruze

Browns Plains Car Care & Exhausts

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Explained everything with quote and discuss the repairs by recommendation in way...

Explained everything with quote and discuss the repairs by recommendation in way of required vs can be done next time. Nice staff friendly.

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Dinesh, Holden Epica

Torque Automotive

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Absolutely amazing service all round! Even vacuumed my car out and left a small...

Absolutely amazing service all round! Even vacuumed my car out and left a small surprise in the console. Will definitely be returning for future services. Highly recommend

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Stacey, Mitsubishi Lancer

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"Very good service and reasonable prices, friendly guys and helpful."

Ken, Nissan Murano

Recently requested BMW quotes for Logan City mechanics

Average quote price in Logan City

$287.65

KINGSTON

BMW 3 Series

TASKS QUOTED

Basic Service

$145.00

SLACKS CREEK

BMW 3 Series

TASKS QUOTED

Basic Service

$221.56

BEENLEIGH

BMW X5

TASKS QUOTED

Logbook Service - Condition Based Service

$531.19

MARSDEN

BMW 3 Series

TASKS QUOTED

Spark Plug Replacement and Logbook Service - Oil Service

$356.51

EDENS LANDING

BMW X1

TASKS QUOTED

Logbook Service - Condition Based Service

$423.27

BROWNS PLAINS

BMW 3 Series

TASKS QUOTED

Basic Service

$246.65

MEADOWBROOK

BMW 1 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$570.13

KINGSTON

BMW X5

TASKS QUOTED

Logbook Service - Inspection I

$358.24

KINGSTON

BMW X5

TASKS QUOTED

Logbook Service - Oil Service

$318.64

UNDERWOOD

BMW 1 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$511.66

JIMBOOMBA

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$408.24

SPRINGWOOD

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$467.23

WINDAROO

BMW X5

TASKS QUOTED

Basic Service

$274.67

MEADOWBROOK

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$501.64

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Benea Bros Mechanical

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James, NISSAN MAXIMA

Midas Beenleigh

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thank midas uz r tha best very tougher thank u very much for explaining the details and giving me the run down on what needs to be fixed 10 out of 10

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Teya, MITSUBISHI MAGNA

Southern District Auto Centre

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Good service. Informative. Consultative. Better value than dealership service. Will be back.

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Andrew, GREAT WALL V240

ABS Springwood

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Any questions I had were answered, the staff were nice and straightforward with ...

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Gabrielle, Suzuki Grand Vitara

Oztune

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Ian and his team at Oztune are second to none. They provide outstanding service and pricing and love your car the way you do, I highly recommend them to anyone looking for a great long term mechanic to service their vehicle.

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Simon, Ford GT

* Minimum service amounts apply

Midas Springwood

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Richard, Mazda 3

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Stefan, TOYOTA COROLLA

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Bridgestone Select Yarrabilba

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Cassidy, Ford Fiesta

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"it was warmly and professional"

Nnamdi, Toyota Camry

Dr Roadworthy

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Yvette, Nissan Dualis/Dualis+2

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Kiwi French Automotive

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Maryanne, Mazda 3

Pitlane Automotive Centre

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Waited almost two hours for the basic service....the owner was away...mine was t...

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The staff were friendly and the service was carried out in a timely fashion hass...

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Helen, Toyota Prius

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Shane, Ford Focus

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Rapid Tune Capalaba

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Jeff, Toyota Hiace

Midas Mansfield

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John, Holden Caprice

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YJ Motors

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Geraldine, Nissan Patrol

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Bridgestone Select Mount Gravatt

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Mt Cotton Mechanical

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Brad, KIA CERATO

Hammond 4wd Tyres & More

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Dale, JEEP PATRIOT

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Bridgestone Select Springfield

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A1Roadworthys and Mechanical Coopers Plains

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Tobias, Toyota Landcruiser Prado

Tyreright Yatala

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"Great service friendly and fast"

Dayne, Holden Astra

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Wendy, Honda Jazz

Scenic Motors

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Jason, Peugeot 508

Grace Automotive Pty Ltd

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The service by this workshop was the best I have had in all servicing experience...

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Glen, Mitsubishi Outlander

Seven Slot Off Road

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bev, Kia Optima

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Debbie, Peugeot 307

Mansfield Motors

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Liz, Honda CR-V

Drive Safe Automotive

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"Good service, thank you"

Johann, Holden Barina

No deposit & interest free

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Questions? Speak with a Service Advisor
1300 655 661