Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

"Fast friendly good service will be back."

Brian, Skoda Yeti

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

I will not be going back. I left my phone number with them and let them know I w...

I will not be going back. I left my phone number with them and let them know I was killing time in town until they called me to let me know they were finished. I never received a call. When I returned 7 hours later, they told me that I had a puncture and figured I’d want it fixed and put $33 on to the fixed price. I would have appreciated a phone call letting me know they were adding an extra necessary item. Not impressed at all. Did not feel like a ‘valued’ customer. So, still looking for a mechanic since moving to the area.

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Angie, Toyota Corolla

Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lockyer Valley

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

Found the BB Garage to be helpful and honest.The mechanic explaned what had been...

Found the BB Garage to be helpful and honest.The mechanic explaned what had been done he also told me what I should be looking at next service. Found the cost very reasonable.

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Brett, Nissan Navara/Pick-up

Midas Ipswich

WEST IPSWICH
star star star star star_half

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star star star star star

Great job and great communication at a fair price. Will definitely user midas ag...

Great job and great communication at a fair price. Will definitely user midas again.

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Paul, Holden Commodore

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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star star star star star_border

"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

Llewellyn Motors

BOOVAL
star star star star star_half

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star star star star star

Lovely staff and was advised my break didnt need replacing and were fine until m...

Lovely staff and was advised my break didnt need replacing and were fine until my next service which was great

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Tom, Holden Cruze

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

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star star star star star

The guys at Bridgestone Orion were lovely and very informative. Definitely going...

The guys at Bridgestone Orion were lovely and very informative. Definitely going back for my regular services.

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Tahlia, Jeep Wrangler

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Arrived a few minutes early great friendly greeting discussed what I was booked ...

Arrived a few minutes early great friendly greeting discussed what I was booked in for (log book service) was dropped back to work. Picked up after phone call to day work completed. Informed of upcoming requirements for next service and another potential problem down the track, I really appreciated this. All staff very cheerful and polite highly recommend

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Darren, Ford Falcon Ute

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

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star star star star star

"Personalised service, advice for any problems and professional timely manner."

Chris, Toyota Corolla

ABS Mt Ommaney

DARRA
star star star star star_half

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star star star star star

"Everything went the way I had hoped . Their advice was appreciated."

Peter, Kia Cerato

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

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star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

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star star star star star

"Great service, would highly recommend to others!!!"

Grant, MITSUBISHI LANCER

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

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star star star star star

Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

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Kirsty, Holden Commodore

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

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star star star star star

"Raoul was very professional, polite and did an excellent job!!!"

Rajesh, Subaru XV

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

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star star star star star

Let me just say that the service of my vehicle was done professionally. What did...

Let me just say that the service of my vehicle was done professionally. What did not impress me was that I requested a "Fixed rate" service expecting it to be as per the Toyota log book - but this is not what was initially provided. I received two calls 1) from Midas advising that the fuel filter was not part of the quote, and another from Fixed price advising that a secondary fuel filter was not part of the "Fixed-price" quote. In the end I did not have to pay for either but it gave me grave concerns that it was suggested that these were additional to the log book service (which if they were added would have opted to get the car serviced at Toyota for the same price) Be wary of what you are getting in your log book service using this site!!!

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Shane, Toyota Landcruiser/Prado

Professional Mechanic Pty Ltd

ROCKLEA
star star star star star

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star star star star star

Best place to get your car repaired and serviced. Fast honest and reliable.10 ou...

Best place to get your car repaired and serviced. Fast honest and reliable.10 out 10 Plus do extras for no extra cost..

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Ashley, Holden Cruze

Ashgrove AutoCare

ASHGROVE
star star star star star

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star star star star star

"very switched on guys, great customer service."

Robert, Toyota Prius v

Midas Ashgrove

ASHGROVE
star star star star star

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star star star star star

Great courteous Service....they called me before proceeding with repairs that we...

Great courteous Service....they called me before proceeding with repairs that were needed e.g.. New tyres...it was great having the loan car so I could go about my usual day...

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Alison, Hyundai i20

JR Auto Service

ROCKLEA
star star star star star

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star star star star star

"Professional, well priced , friendly even offered a loan car !!!"

Corey, Volkswagen Amarok

Classy Cars

EVERTON HILLS
star star star star star

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star star star star star

"Honest, reliable and supportive of our situation. Highly recommended"

Samantha, Volkswagen Tiguan

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

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star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

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star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

Ralph's Garage

WEST END
star star star star star_half

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star star star star star

Great value for money, friendly service. Picked up on an issue that could be fix...

Great value for money, friendly service. Picked up on an issue that could be fixed under warranty. Thanks!

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Simone, VOLKSWAGEN POLO

Pearson Automotive

MILTON
star star star star star_border

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star star star star star

Friendly service and thorough. Pearson's picked up on a couple of little things ...

Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work.

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Janelle, Suzuki Alto

Australian Mechanical

ENOGGERA
star star star star star_half

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star star star star star

"Great service - very knowledgeable and helpful. We will definitely be back."

FAY, Mazda CX-5

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Thanks very much, a good experience with AMW. Will be back again."

Carrie, Volkswagen Polo

Moorooka Automotive

MOOROOKA
star star star star star_half

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star star star star star

The guys were very helpful, pleasant, and professional. I will definitely go bac...

The guys were very helpful, pleasant, and professional. I will definitely go back for any work to be done on my Holden.

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JANELLE, Holden Astra

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

The team was fantastic. Customer service is the best I have experienced in 30+ ...

The team was fantastic. Customer service is the best I have experienced in 30+ years of servicing vehicles. Moving from one mechanic to another is often a bit nerve racking but so far very pleased with my decision.

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Phillip, Holden Cruze

Autopart Replacements

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

"Friendly and good communication. Loved the pick up and drop off service."

Anna, Mazda 3

Newmarket Car Care

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

"Great work"

Jayden, Toyota Corolla

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

Salisbury Auto Care

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Mechanic helpful informative a credit to your company"

Scott, Holden Cruze

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

I found John to be very pleasant. He went out of his way to accommodate some spe...

I found John to be very pleasant. He went out of his way to accommodate some special circumstances (unrelated to the vehicle service) that I had to deal with on the day of the booking. I appreciated that.

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Paul, Honda Accord

Automotive All-Stars

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Brilliant service, arrived on time, courteous and professional, would recommend ...

Brilliant service, arrived on time, courteous and professional, would recommend Don Manson and Automotive Allstars.

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Kevin, MITSUBISHI ASX

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Lockyer Valley to find the best quote – we do it for you! We have an easy to use database of Flagstone Creek mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

Why call dozens of mechanics throughout Lockyer Valley when you can find all your local Flagstone Creek mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Flagstone Creek, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Flagstone Creek.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Flagstone Creek. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661