Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare mechanics closest to East Haldon and book your car service online

Affordable New Tyre and Mechanical image
Affordable New Tyre and Mechanical image

Affordable New Tyre and Mechanical

4 Grange Street, Toowoomba Cbd

"The manager of Affordable New Tyres & Mechanical was very polite and helpful. On collection of my v..."

"The manager of Affordable New Tyres & Mechanical was very polite and helpful. On collection of my vehicle he advised me of a slight oil leak from the timing cover which would be a warranty claim. Needless to say I have booked the vehicle in to get that problem rectified under warranty. I certainly will return to this business for future vehicle repairs and services and will refer others as well."

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JEEP GRAND CHEROKEE

Midas Ipswich image
Midas Ipswich image

Midas Ipswich

266 Brisbane Street, West Ipswich

"Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great ..."

"Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!"

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JEEP WRANGLER

Lockyer Valley Toyota image
Lockyer Valley Toyota image

Lockyer Valley Toyota

88 Railway Street, Gatton

"I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and ser..."

"I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou."

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Toyota Corolla

BB Garage image
BB Garage image

BB Garage

3 / 87 Keogh Street, West Ipswich

"Found the BB Garage to be helpful and honest.The mechanic explaned what had been done he also told m..."

"Found the BB Garage to be helpful and honest.The mechanic explaned what had been done he also told me what I should be looking at next service. Found the cost very reasonable."

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Nissan Navara/Pick-up

A1 Exhaust and Mechanical image
A1 Exhaust and Mechanical image

A1 Exhaust and Mechanical

24 Water Street, Toowoomba City

"Cheapest service I have ever paid for yet they exceeded everywhere else. They even put a cherry bomb..."

"Cheapest service I have ever paid for yet they exceeded everywhere else. They even put a cherry bomb in the air conditioner and got rid of the horrible smoke smell. Thank you for the 100% effort"

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Mazda 2 Hatch

You’ll always find the right East Haldon mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Lockyer Valley mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

Forget nasty surprises with hidden costs, compare and book Lockyer Valley’s best mechanics for your car service in one place. We find top rated mechanics in the East Haldon area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

Our results list hundreds of trusted mechanics in Lockyer Valley, which is why we compare specific services for specific vehicle makes and models. When you need a mechanic for your Volkswagen or Ford, we list only the workshops in and around East Haldon that service this vehicle, narrowing the results to show exactly what you need.

Latest review in Gatton

2006 Toyota Yaris

Reviewed on September 9

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