Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

Car drives great after service, clutch feels better than when I picked the car u...

Car drives great after service, clutch feels better than when I picked the car up off the dealership

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Connor, Ford Fiesta

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Great service very professional unreal service, will go there and recommend to e...

Great service very professional unreal service, will go there and recommend to everyone

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Julie, HOLDEN ASTRA

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

The staff were friendly and informative he explain all the details of the repair...

The staff were friendly and informative he explain all the details of the repair I'm very happy with the service and the repairs, I would recommend BB garage

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June, Hyundai Tucson

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lockyer Valley

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

Read more

Louise, Volkswagen Golf VI

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

See all
star star star star star_border

"Very happy with car service, will be going back for future services."

Anthony, Hyundai i30

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

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star star star star star

"Great job"

Shannon, Hyundai Santa Fe

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

See all
star star star star star

Arrived a few minutes early great friendly greeting discussed what I was booked ...

Arrived a few minutes early great friendly greeting discussed what I was booked in for (log book service) was dropped back to work. Picked up after phone call to day work completed. Informed of upcoming requirements for next service and another potential problem down the track, I really appreciated this. All staff very cheerful and polite highly recommend

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Darren, Ford Falcon Ute

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star_border

The mechanic did an awesome job, showed alot of care for my car & kept me update...

The mechanic did an awesome job, showed alot of care for my car & kept me updated. Would recommend the service to anybody :)

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Teddy, Mazda MX-5

Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

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star star star star star

My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star

"Very helpful and informative, definitely going back for future services."

Andre, Dodge Caliber

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

"Great, easy to deal with. Highly reccomend KPR"

Steven, Mitsubishi Challenger

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Car completed on time and at the price quoted. I also purchased a new set of tir...

Car completed on time and at the price quoted. I also purchased a new set of tires based on their recommendation at a very competitive price.

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Kevin, Volkswagen Golf VII

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

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star star star star star

Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

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Kirsty, Holden Commodore

Southern District Auto Centre

HILLCREST
star star star star star

LATEST REVIEW

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star star star star star

Very good service, we will be using Southern District Auto Centre again, thanks ...

Very good service, we will be using Southern District Auto Centre again, thanks Marco.

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Lynette, HOLDEN COMMODORE

Browns Plains Car Care & Exhausts

HILLCREST
star star star star star_half

LATEST REVIEW

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star star star star star

Explained everything with quote and discuss the repairs by recommendation in way...

Explained everything with quote and discuss the repairs by recommendation in way of required vs can be done next time. Nice staff friendly.

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Dinesh, Holden Epica

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

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star star star star star

Lovely, very welcoming staff. The inside of their service centre is covered in v...

Lovely, very welcoming staff. The inside of their service centre is covered in vehicle parts which really helps us understand what needs to be done the next time.

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Stephanie, Nissan Dualis/Dualis+2

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great advice and information"

Kelsie, Audi A3 Cabrio

JR Auto Service

ROCKLEA
star star star star star

LATEST REVIEW

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star star star star star

"Professional, well priced , friendly even offered a loan car !!!"

Corey, Volkswagen Amarok

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

See all
star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

A1Roadworthys and Mechanical Coopers Plains

COOPERS PLAINS
star star star star star_border

LATEST REVIEW

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star star star star star_border

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

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Tobias, Toyota Landcruiser Prado

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

See all
star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

YJ Motors

COOPERS PLAINS
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly, helpful, knowledgeable and thorough without being over-zealous. We wou...

Friendly, helpful, knowledgeable and thorough without being over-zealous. We would definitely use this company again to service our Nissan Patrol.

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Geraldine, Nissan Patrol

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star

"Very helpful and honest."

An, Toyota Camry

Moorooka Automotive

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star

"friendly staff, quick service and car clean"

Tammy, Holden Cruze

Salisbury Auto Care

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

Wilco Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

AutoWorks

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Was a very simple process and happy with the service they performed. They are co...

Was a very simple process and happy with the service they performed. They are conveniently located to us so will most likely keep using them in the future.

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Lyndon, Toyota FJ Cruiser

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

* Minimum service amounts apply

Bridgestone Select Yarrabilba

YARRABILBA
star star star star star_half

LATEST REVIEW

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star star star star star

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very frien...

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very friendly and welcoming! Would recommend this service.

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Sarah, Holden Cruze

Ralph's Garage

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star

"Fantastic service. Will be back"

James, SUZUKI SWIFT

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

"Efficient"

Anura, BMW 3 Series

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

These guys have been working on both my cars for a while now and do a great job....

These guys have been working on both my cars for a while now and do a great job. Excellent service

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Brad, Audi A4

Pearson Automotive

MILTON
star star star star star_border

LATEST REVIEW

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star star star star star

Friendly service and thorough. Pearson's picked up on a couple of little things ...

Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work.

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Janelle, Suzuki Alto

Phoenix Engineering Services

WOOLLOONGABBA
star star star star star

LATEST REVIEW

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star star star star star

"Honest and great service received."

Ronila, Chrysler 300C

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

Newmarket Car Care

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Had full confidence when I dropped the car in for the service - the owner (Mark)...

Had full confidence when I dropped the car in for the service - the owner (Mark) was extremely knowledgeable and fully explained everything that was done with the service. Will definitely recommend and I will obviously use in the future. Paul Molenda

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Paul, SAAB 9-3

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these ...

Fantastic service. I wouldn’t go anywhere else now. Don’t hesitate to use these guys.

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Sean, Audi TT

Australian Mechanical

ENOGGERA
star star star star star_half

LATEST REVIEW

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star star star star star_border

The service itself at Australian Mechanical was great, no issues with the car af...

The service itself at Australian Mechanical was great, no issues with the car after being serviced, it physically felt smoother and ran better, so thanks Australian Mechanical! The only reason I have given 4 stars instead of 5 is because of the extras that I had added onto the service which weren’t actually done when I picked my car up. I booked through Auto Guru and whilst booking I wrote some notes about my car that I wanted checked during the service, and also selected a free clean and the drop off / pick up service which was for if you lived 5km or under. When I called Australian Mechanical on the morning of the service to confirm about the drop off / pick up, they didn’t have that knowledge readily available because they said ‘Yep, sure we can organise that’, but I’d already selected it weeks prior so I think they should’ve been aware of it already. But that’s not a big deal, they were happy to organise it anyway. So I dropped my car off, but just to make sure that all the extras would be included (clean and my notes I wrote to check), I mentioned this to the guys at the front counter. They didn’t have my Auto Guru print out on them and had to have a read through then and there (so I felt that it hadn’t been looked at until now that is mentioned it). I specifically asked if the clean was included, and they said yes it definitely is they will gladly do that. So I thought, great, that’ll all be done for me. I got dropped back home to wait until my car was finished. I got called about any further maintenance before it happened so that was great. I got picked up to be taken to the workshop towards the end of the day which was all good, everything was fine. But when I got in my car I realised no clean had been done despite both it being on my Auto Guru selection, and mentioning it to the mechanics as I was dropping my car off. Perhaps they were very busy that day or simply forgot, but if you advertise for a free clean of the car, AND the customer reminds you prior to the service, it should really have been done. The thing that actually attracted me to go with Australian Mechanical over other workshops was the free clean, and I didn’t actually get it in the end. So perhaps they need to coordinate a bit better with Auto Guru bookings to make sure they know beforehand what the customer has requested, instead of fumbling around for it on the day. And ensuring they carry out all the extras that they advertised and the customer selected. Other than that, the service itself was great which is the most important part anyway, so thanks again!

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Stephanie, Mazda 3

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Great service. I’d definitely recommend them. I’ll be giving them a call back. C...

Great service. I’d definitely recommend them. I’ll be giving them a call back. Convenient. Very convenient.

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josh, Holden Commodore

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Wonderful fast service! The price was very reasonable. A very direct ,open and ...

Wonderful fast service! The price was very reasonable. A very direct ,open and honest man. John went over and above the call of duty for me. He is some one I will be recommending to all my friends.

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Andrea, Holden Astra

Automotive All-Stars

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"all good for the price, would recommend , mobile service has no workshop..."

Terry, KIA SPORTAGE

Magic Spanners Mobile Mechanics Brisbane & Ipswich

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

See all
star star star star star

Service was excellent I would recommend service to anyone if they need great adv...

Service was excellent I would recommend service to anyone if they need great advice and service

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Cynthia, Holden Commodore

Aim Auto Care Pty Ltd Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Came on time as promised and nice and smooth work and good advice was given rega...

Came on time as promised and nice and smooth work and good advice was given regarding my car

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Jean, Holden Cruze

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Lockyer Valley using AutoGuru. We combine the top rated mechanics in East Haldon and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

No matter which corner of East Haldon you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Lockyer Valley auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

Wherever you are in Lockyer Valley, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local East Haldon mechanics who can get the job done properly and quickly.

Don't forget you can also compare and book local mobile mechanics in East Haldon through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in East Haldon have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in East Haldon. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661