Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

See all
star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

See all
star star star star star

Found the BB Garage to be helpful and honest.The mechanic explaned what had been...

Found the BB Garage to be helpful and honest.The mechanic explaned what had been done he also told me what I should be looking at next service. Found the cost very reasonable.

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Brett, Nissan Navara/Pick-up

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

Was very quick dropped off in the morning they rang few hours later all done no ...

Was very quick dropped off in the morning they rang few hours later all done no fuss or worry great service. Friendly guys!

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Dee, JEEP WRANGLER

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

See all
star star star star star

"Very friendly and low price great service recommend to everyone"

Aidon, Mitsubishi Lancer

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Good price.. $210.00 cheaper than the dealer..for same thing on a book service.....

Good price.. $210.00 cheaper than the dealer..for same thing on a book service.. and customer service given was great.. I sure will be back.

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Rick, Mitsubishi ASX

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lockyer Valley

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

See all
star star star star star

The guys were awesome, there was a little mix up with the type of service, the g...

The guys were awesome, there was a little mix up with the type of service, the guys did a regular service, instead of a logbook service, but redid the service the following day as per logbook requirements. They informed me of some work that needs to be done at a later time and supplied a quote, no pressure to do the extra work. Informed me as soon as the service was complete. Very friendly guys. Would definitely recommend.

Read more

Kevin, Hyundai i20

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

See all
star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

Read more

Louise, Volkswagen Golf VI

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

See all
star star star star star

"The service was professional, prompt and up to expectation."

Glynn, SUBARU FORESTER

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very efficient process with confirmation text, drop off and pick up and no surpr...

Very efficient process with confirmation text, drop off and pick up and no surprises in the cost.

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Anthony, Audi A4

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Friendly and professional service"

Nivesh, Toyota Rukus

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very accommodating and efficient"

LISA, Skoda Octavia III

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

See all
star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

See all
star star star star star_border

"Was timely in doing the service in comparison to other places I've been"

Kathleen, Hyundai Getz

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Classy Cars

EVERTON HILLS
star star star star star

LATEST REVIEW

See all
star star star star star

"Honest, reliable and supportive of our situation. Highly recommended"

Samantha, Volkswagen Tiguan

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great advice and information"

Kelsie, Audi A3 Cabrio

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

See all
star star star star star

"Very helpful and personable. I felt that the staff went the extra mile."

Esben, Toyota Yaris

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

See all
star star star star star

"very switched on guys, great customer service."

Robert, Toyota Prius v

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

See all
star star star star star

"Always good service did a great job on the car, highly recommend."

Boe, Nissan Pulsar

Autocare Tyre and Mechanical

BRENDALE
star star star star star

LATEST REVIEW

See all
star star star star star

Tony was very efficient and my car is now driving the best it has since I purcha...

Tony was very efficient and my car is now driving the best it has since I purchased it 2nd hand a year ago. He picked up errors and faults from previous and actually showed and explaind what was happening. Fully recommend.

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Lisa, Kia Grand Carnival

ABS Pine Rivers

BRENDALE
star star star star star

LATEST REVIEW

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star star star star star

"Great service"

Simon, Holden Colorado

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

quick easy at a fair price, even fixed the problem after finding out what it was...

quick easy at a fair price, even fixed the problem after finding out what it was a++

Read more

Jack, Hyundai Trajet

Australian Mechanical

ENOGGERA
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

The service itself at Australian Mechanical was great, no issues with the car af...

The service itself at Australian Mechanical was great, no issues with the car after being serviced, it physically felt smoother and ran better, so thanks Australian Mechanical! The only reason I have given 4 stars instead of 5 is because of the extras that I had added onto the service which weren’t actually done when I picked my car up. I booked through Auto Guru and whilst booking I wrote some notes about my car that I wanted checked during the service, and also selected a free clean and the drop off / pick up service which was for if you lived 5km or under. When I called Australian Mechanical on the morning of the service to confirm about the drop off / pick up, they didn’t have that knowledge readily available because they said ‘Yep, sure we can organise that’, but I’d already selected it weeks prior so I think they should’ve been aware of it already. But that’s not a big deal, they were happy to organise it anyway. So I dropped my car off, but just to make sure that all the extras would be included (clean and my notes I wrote to check), I mentioned this to the guys at the front counter. They didn’t have my Auto Guru print out on them and had to have a read through then and there (so I felt that it hadn’t been looked at until now that is mentioned it). I specifically asked if the clean was included, and they said yes it definitely is they will gladly do that. So I thought, great, that’ll all be done for me. I got dropped back home to wait until my car was finished. I got called about any further maintenance before it happened so that was great. I got picked up to be taken to the workshop towards the end of the day which was all good, everything was fine. But when I got in my car I realised no clean had been done despite both it being on my Auto Guru selection, and mentioning it to the mechanics as I was dropping my car off. Perhaps they were very busy that day or simply forgot, but if you advertise for a free clean of the car, AND the customer reminds you prior to the service, it should really have been done. The thing that actually attracted me to go with Australian Mechanical over other workshops was the free clean, and I didn’t actually get it in the end. So perhaps they need to coordinate a bit better with Auto Guru bookings to make sure they know beforehand what the customer has requested, instead of fumbling around for it on the day. And ensuring they carry out all the extras that they advertised and the customer selected. Other than that, the service itself was great which is the most important part anyway, so thanks again!

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Stephanie, Mazda 3

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

The staff were very friendly and happy to work around to my needs/requests and e...

The staff were very friendly and happy to work around to my needs/requests and expand on any details I needed. They went out of their way to make sure I wouldn't be inconvenienced by not having a car during the time of my service.

Read more

Tim, Nissan Almera

Autopart Replacements

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

The owner Perry had my vehicle registration in the diary when iI arrived. He did...

The owner Perry had my vehicle registration in the diary when iI arrived. He did more than what the actual dealership would do for my vehicle at no extra charge. Pricing is unbeatable. My first visit with him was during school holiday so i had the kids when I was to collect my vehicle - Perry had my car ready within 3 hours. Despite his busy schedule, he drove the car to my home as I live just 2 minutes drive away from this establishment. Thank you Perry. We will be back.

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Diny, MAZDA CX9

RC Mechanical

BRENDALE
star star star star star_half

LATEST REVIEW

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star star star star star

Great service, phone calls were made for any problems and to keep me updated wit...

Great service, phone calls were made for any problems and to keep me updated with progress. Very happy with the service given.

Read more

Daniel, MITSUBISHI PAJERO

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

See all
star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

Read more

Hamish, FORD ESCAPE

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

See all
star star star star star

The service by this workshop was the best I have had in all servicing experience...

The service by this workshop was the best I have had in all servicing experiences. I was promised my car at a certain time and was dropped off to rail as arranged with them. They are very professional and I felt very comfortable in dealing with them. I was given a report on my car and things I hadn't expected to be checked was done by them. Overall I will be using them again for my next service and would recommend them to anyone who wants a honest and reliable experience in servicing their car.

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Glen, Mitsubishi Outlander

Midas Strathpine

LAWNTON
star star star star star

LATEST REVIEW

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star star star star star

"Midas Strathpine - great work, personable service!!"

David, Peugeot 208

Ultra Tune Strathpine

STRATHPINE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very helpful people and loan car made life easy. Very comfortable leaving my car...

Very helpful people and loan car made life easy. Very comfortable leaving my car in their hands.

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Mel, Holden Barina

Pearson Automotive

MILTON
star star star star star_border

LATEST REVIEW

See all
star star star star star

Staff were very friendly and helpful. Prices for things to get fixed and replace...

Staff were very friendly and helpful. Prices for things to get fixed and replaced were very reasonable.

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Joshua, Ford Courier

Newmarket Car Care

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Very helpful and keen to assist and explain. Mark was tremendous in assisting me...

Very helpful and keen to assist and explain. Mark was tremendous in assisting me.

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Chris, CHRYSLER 300

Pine Rivers Automotive

KALLANGUR
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Customer service was good by Mathew. The invoice described in full details what ...

Customer service was good by Mathew. The invoice described in full details what work had been done. He also gave me a good option of future services that needed to yet be done. Overall it was satisfaction for me.

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Kelvin, Kia Cerato

Ralph's Garage

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star

"Fantastic service. Will be back"

James, SUZUKI SWIFT

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

Read more

Jeff, Subaru Outback

All Torque Automotive

STAFFORD
star star star star star

LATEST REVIEW

See all
star star star star star

Used All Torque Automotive for the first time for a 75K km log book service. Ver...

Used All Torque Automotive for the first time for a 75K km log book service. Very happy with the service, from the loan car to the vacuumed interior. The very reasonable price included tyre rotation and wheel balancing. Will use them again next time.

Read more

Vaya, Holden Barina Spark

Aspley Auto Service Centre

STAFFORD
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Great communication and service was completed on time! Reasonably priced too"

Amanda, Holden Viva

Professional Mechanic Pty Ltd

ROCKLEA
star star star star star_half

LATEST REVIEW

See all
star star star star star

Never met a more honest and reliable mechanic in my life. He showed us the old p...

Never met a more honest and reliable mechanic in my life. He showed us the old parts that where replaced and gave us helpful information regarding wheel alignment. Very friendly and we will definitely be going there again. Definitly a rare find and we will keep him.

Read more

Caroline, Kia Sportage

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

See all
star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

JR Auto Service

ROCKLEA
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent Service, I would recommend this garage to anyone."

Johan, Mazda 3

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

See all
star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

Read more

Ryan, HONDA ACCORD

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Friendly service which meets all expections."

Mustafizur, Holden Captiva

Moorooka Automotive

MOOROOKA
star star star star star_half

LATEST REVIEW

See all
star star star star star

The guys were very helpful, pleasant, and professional. I will definitely go bac...

The guys were very helpful, pleasant, and professional. I will definitely go back for any work to be done on my Holden.

Read more

JANELLE, Holden Astra

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Turned up on time, worked efficiently, and i can highly recommend Mobi-Tec."

Reece, Isuzu D-Max

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"John was great. Thanks again"

Mandy, Holden Colorado

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

North Brisbane Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

See all
star star star star star

Gary was awesome he does great work. Great price and efficient. Thorough and a g...

Gary was awesome he does great work. Great price and efficient. Thorough and a genuinely very nice guy. Will deffinitely be a return customer!

Read more

Leshanicka, Ford Territory

Exeltech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

"Jaxon did a great job! I will use again! :)"

Jade, Hyundai ix35

2 Your Door Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

On time and great communication. Very helpful not having to deliver and pick up....

On time and great communication. Very helpful not having to deliver and pick up. Thanks for the work done, Ray.

Read more

Martin, MAZDA CX5

Carworx Automotive Services

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Carworx were fantastic, so convenient to come to my home. My mechanic was honest...

Carworx were fantastic, so convenient to come to my home. My mechanic was honest and professional. I'll defiantly be booking him again, highly recommend.

Read more

Rachel, Mazda 3

Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in Lockyer Valley so we can find you a Churchable mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Churchable area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Lockyer Valley, we’ll find you the best mechanic for the job.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Churchable for a price that suits your budget. We have trusted Lockyer Valley mechanics who can work on all makes and models. Book today!

Don't forget you can also compare and book local mobile mechanics in Churchable through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Churchable have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661