Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Caffey mechanics. Book your car service online and save.

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Lockyer Valley Toyota

GATTON
star star star star star

LATEST REVIEW

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star star star star star

other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

A1 Exhaust and Mechanical

TOOWOOMBA CITY
star star star star star

LATEST REVIEW

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star star star star star

The guys were awesome, there was a little mix up with the type of service, the g...

The guys were awesome, there was a little mix up with the type of service, the guys did a regular service, instead of a logbook service, but redid the service the following day as per logbook requirements. They informed me of some work that needs to be done at a later time and supplied a quote, no pressure to do the extra work. Informed me as soon as the service was complete. Very friendly guys. Would definitely recommend.

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Kevin, Hyundai i20

Affordable New Tyre and Mechanical

TOOWOOMBA CBD
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Honest friendly service and quotes for faults."

Jacqui, Hyundai i30

* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

The staff were friendly and informative he explain all the details of the repair...

The staff were friendly and informative he explain all the details of the repair I'm very happy with the service and the repairs, I would recommend BB garage

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June, Hyundai Tucson

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Lockyer Valley

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Rebecca, Subaru Forester

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

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star star star star star

Lovely staff and was advised my break didnt need replacing and were fine until m...

Lovely staff and was advised my break didnt need replacing and were fine until my next service which was great

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Tom, Holden Cruze

* Minimum service amounts apply

Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
star star star star star_half

LATEST REVIEW

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star star star star star_border

First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

* Minimum service amounts apply

Bridgestone Select Sumner Park

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

"Very good value, friendly and punctual staff. Would reccomend :)"

Damien, Toyota Aurion

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Very good communication. Honest and did everything agreed on. Will book again fo...

Very good communication. Honest and did everything agreed on. Will book again for my other vehicles

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Brian, Nissan Patrol

ABS Mt Ommaney

DARRA
star star star star star_half

LATEST REVIEW

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star star star star star

"Everything went the way I had hoped . Their advice was appreciated."

Peter, Kia Cerato

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

KPR Automotive

SEVENTEEN MILE ROCKS
star star star star star

LATEST REVIEW

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star star star star star

Very happy with the service at KPR Automotive. These guys serviced my car for ha...

Very happy with the service at KPR Automotive. These guys serviced my car for half the price asked by the car dealer I used to go TO. Professional and reliable people. I recommend KPR Automotive!

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Luisa, HYUNDAI ix35

Grace Automotive Pty Ltd

OXLEY
star star star star star

LATEST REVIEW

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star star star star star

Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

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Kirsty, Holden Commodore

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

LATEST REVIEW

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star star star star star

"Great communications from the garage, good pricing and friendly service."

Mike, Nissan X-Trail

Midas Indooroopilly

INDOOROOPILLY
star star star star star_half

LATEST REVIEW

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star star star star star_border

I took my car in before 7:30am and returned at 11:30am and they hadn't looked at...

I took my car in before 7:30am and returned at 11:30am and they hadn't looked at my car, so I wasn't happy with that. However they quickly got onto it and gave me a quote to fix my car early afternoon. The man behind the desk who attended to me was very polite and helpful. I'm taking my car back there for repairs.

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Chris, Saab 9-3

Professional Mechanic Pty Ltd

ROCKLEA
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent service. Had problem with back brakes - came to my home to check out ...

Excellent service. Had problem with back brakes - came to my home to check out problem and then organised to pick up car the next working day and returned vehicle to my home once work was completed. Great customer service.

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Marlene, Holden Viva

JR Auto Service

ROCKLEA
star star star star star

LATEST REVIEW

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star star star star star

"Great blokes, fast and easy service. Will definitely go back"

Andrew, Toyota Hilux

Southern District Auto Centre

HILLCREST
star star star star star

LATEST REVIEW

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star star star star star

Very good service, we will be using Southern District Auto Centre again, thanks ...

Very good service, we will be using Southern District Auto Centre again, thanks Marco.

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Lynette, HOLDEN COMMODORE

Highway Automatics Moorooka

MOOROOKA
star star star star star

LATEST REVIEW

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star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

Browns Plains Car Care & Exhausts

HILLCREST
star star star star star_half

LATEST REVIEW

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star star star star star

Explained everything with quote and discuss the repairs by recommendation in way...

Explained everything with quote and discuss the repairs by recommendation in way of required vs can be done next time. Nice staff friendly.

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Dinesh, Holden Epica

Satnam Autos

YEERONGPILLY
star star star_half star_border star_border

LATEST REVIEW

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star star star star star

"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

AMW Auto Experts

MOOROOKA
star star star star star_half

LATEST REVIEW

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star star star star star

"Fast service and friendly staff"

Kulwant, Toyota Camry

Moorooka Automotive

MOOROOKA
star star star star star_half

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star star star star star_border

Job well done. Fair price ending in a short rundown of work with a wash and vac...

Job well done. Fair price ending in a short rundown of work with a wash and vac. Would recommend.

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Eileen, Toyota Yaris

Ashgrove AutoCare

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

Joe and team were very professional. Took the time to take me through what work ...

Joe and team were very professional. Took the time to take me through what work was carried out and additional rectifications required. Competitive pricing also.

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Michael, BMW X5

Midas Ashgrove

ASHGROVE
star star star star star

LATEST REVIEW

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star star star star star

"smooth experience, as always, thank you."

Brad, Honda CR-V

Bizzell's Garage

PADDINGTON
star star star star star

LATEST REVIEW

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

Salisbury Auto Care

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

Ralph's Garage

WEST END
star star star star star_half

LATEST REVIEW

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star star star star star

"Fantastic service. Will be back"

James, SUZUKI SWIFT

YJ Motors

COOPERS PLAINS
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly, helpful, knowledgeable and thorough without being over-zealous. We wou...

Friendly, helpful, knowledgeable and thorough without being over-zealous. We would definitely use this company again to service our Nissan Patrol.

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Geraldine, Nissan Patrol

Wilco Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

AutoWorks

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

I dealt with Brad at Auto Works and he was excellent. Willing to discuss the wor...

I dealt with Brad at Auto Works and he was excellent. Willing to discuss the work and go above and beyond. Great experience!

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Juliet, Jeep Wrangler

Pearson Automotive

MILTON
star star star star star_border

LATEST REVIEW

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star star star star star

Friendly service and thorough. Pearson's picked up on a couple of little things ...

Friendly service and thorough. Pearson's picked up on a couple of little things that had been ignored in previous services by other establishments. They highlighted some items that should be looked at when I picked up my car and there was no pressure to book or agree to additional work.

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Janelle, Suzuki Alto

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

Classy Cars

EVERTON HILLS
star star star star star

LATEST REVIEW

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star star star star star

High quality work completed in a timely fashion. Could not be happier with the s...

High quality work completed in a timely fashion. Could not be happier with the service. Will definitely get my return business.

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Dylan, Ford Fiesta

* Minimum service amounts apply

Bridgestone Select Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

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star star star star star

The service here was great, really good advice, kept me in the loop before makin...

The service here was great, really good advice, kept me in the loop before making decisions to fix anything. Good understanding of customer needs. 100% happy with my service, and would suggest these guys to anyone.

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Dolly, Toyota Hilux

Australian Mechanical

ENOGGERA
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service and very reasonably priced. We will definitely be back"

Fay, Mazda 3

Scenic Motors

BEAUDESERT
star star star star star

LATEST REVIEW

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star star star star star

My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

* Minimum service amounts apply

Midas Enoggera

ENOGGERA
star star star star star

LATEST REVIEW

See all
star star star star star

The staff were very friendly and happy to work around to my needs/requests and e...

The staff were very friendly and happy to work around to my needs/requests and expand on any details I needed. They went out of their way to make sure I wouldn't be inconvenienced by not having a car during the time of my service.

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Tim, Nissan Almera

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

Newmarket Car Care

KELVIN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

Mark was very informative and helpful. He explained things well and I was please...

Mark was very informative and helpful. He explained things well and I was pleased that he fixed a problem that I was concerned about. Overall I was extremely happy with the service.

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Deborah, Mitsubishi Lancer

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star_border

"Very good work."

Jerry, Nissan Navara

Killer Parts and Mechanical

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

Excellent service by John - very flexible, reasonably priced, does a fantastic j...

Excellent service by John - very flexible, reasonably priced, does a fantastic job and was clear with the work required - John is highly recommended and look forward to sending all my jobs to him in future! If you're looking for a new mechanic or thought about trying someone else, definitely book in a job with John!

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Afi, Holden Barina/Barina Classic

Automotive All-Stars

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Professional, convenient and completely honest service. Would definitely recomme...

Professional, convenient and completely honest service. Would definitely recommend to anyone.

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Greg, MITSUBISHI ASX

Magic Spanners Mobile Mechanics Brisbane & Ipswich

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

See all
star star star star star

Mechanic was friendly and efficient. Very convenient service at good price. I wa...

Mechanic was friendly and efficient. Very convenient service at good price. I was goven good advice about maintaining my car.

Read more

Amy, Hyundai ix35

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare Lockyer Valley’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Caffey area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

Have you ever booked in to a Lockyer Valley mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Caffey, book in and drive away happy!

AutoGuru sources services for a range of vehicle makes and models in Caffey. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Caffey. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661