Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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City Gates Automotive

WEST MACKAY
star star star star star

LATEST REVIEW

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star star star star star

The service was fast. I have picked up my car within the same day. I am happy my...

The service was fast. I have picked up my car within the same day. I am happy my problem was solved.

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Danielle, Mini Mini

TFD Mackay

MACKAY CBD
star star star star star_half

Vella's Mechanical

BEACONSFIELD
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent service. Mechanic did a thorough inspection with my service and pointe...

Excellent service. Mechanic did a thorough inspection with my service and pointed out a fault that should be fixed under warranty at the Nissan dealership. 1000% better then the last service I had.

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Dallas, Nissan Navara/Pick-up

NB Industries Rural View

RURAL VIEW
star star star star star

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star star star star star

"Was very happy with the service provided."

Bruce, Honda Civic

No deposit & interest free

BOOK NOW, PAY LATER

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Tyrepower Rockhampton

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Excellent service, they delivered the vehicle back as promised in a clean and ti...

Excellent service, they delivered the vehicle back as promised in a clean and tidy condition. Will use then again.

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Jaco, Toyota Aurion

Cap Auto Repairs

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Really helpful and polite at all times. Will certainly recommend them to others...

Really helpful and polite at all times. Will certainly recommend them to others and use them again when in the area.

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Paul, Jeep Cherokee

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great sevice and brad was helpfull with all my questions that i asked him,great...

great sevice and brad was helpfull with all my questions that i asked him,great work

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Eric, Mitsubishi Triton

Rasmussen Mechanical & Tyres

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They did a great job and will be returning in the future and will recommend to f...

They did a great job and will be returning in the future and will recommend to friends

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Donna, Mitsubishi Colt

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great service. they did all the things I wanted and identified and fixed up a fe...

great service. they did all the things I wanted and identified and fixed up a few other things too

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Philip, Toyota Camry

Ultra Tune Townsville City

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"bonnet left with grease marks"

Alan, Audi A1/A1 Sportback

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Excellent work my car was runnimg like it was brand new very very pleased custom...

Excellent work my car was runnimg like it was brand new very very pleased customer

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Josh, MAZDA BT50

Colins Vehicle Services

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Darran, Mitsubishi Lancer

Automotive Solutions Townsville

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The service was excellent and not overpriced. I will be definitely be going ther...

The service was excellent and not overpriced. I will be definitely be going there again

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Jason, Hyundai ix35

A Grade Mechanical

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"Excellent service"

Joe, Chrysler 300

Ian Payne's Automotive Engineering

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Ian Payne was well spoken, very Helpful and done a great job on the service. I w...

Ian Payne was well spoken, very Helpful and done a great job on the service. I would highly recommend this company. 5 stars from me

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James, Peugeot 4007

Double D Automotive

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Excellent job done in servicing my Toyota Prado 2009 model, My car feels great a...

Excellent job done in servicing my Toyota Prado 2009 model, My car feels great after the service. It was done at a reasonable cost compared with other automotive service dealers. The mechanic gave me an honest feedback on what was done, and that was very impressive.

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Gloria, Toyota Landcruiser Prado

Hammond's Automotive

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"Great customer service. Will definitely be using them again."

Josh, Mazda BT-50

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Its a pleasure to attend this business. They provide excellent service at a grea...

Its a pleasure to attend this business. They provide excellent service at a great price. Also the staff are very friendly.

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Debbie, Toyota Corolla

MB Automotive Fleet Specialist

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The customer service was great. The vehicle looked great after the service. Afte...

The customer service was great. The vehicle looked great after the service. After getting home I checked the engine oil level and it was at least 2 centimeters of the the full mark. This annoys me and is the main reason I do most services myself.

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Steve, Hyundai Getz

Tyreright Garbutt

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I am surprised that the workshop is capable to do tasks other than merely changi...

I am surprised that the workshop is capable to do tasks other than merely changing tyres. The company's name is a bit misleading. However the overall service is excellent.

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Lin, Toyota Corolla

Automotive Obsession

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Only in Townsville for a few days and needed a 15k service. Would have to wait 8...

Only in Townsville for a few days and needed a 15k service. Would have to wait 8 days to get into Holden. Able to get done next day by Fixed Price Car Service.

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Ron, Holden Colorado

Fischer Automotive

SVENSSON HEIGHTS
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After 3 years of searching for a mechanic I could trust. I have found that in Fi...

After 3 years of searching for a mechanic I could trust. I have found that in Fischer Automotive.

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Lorraine, Hyundai Elantra

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this is the second time I have used them and have driven away a satisfied custom...

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phil, Great Wall Motors X Series

RAW Mechanical

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"Thorough and very friendly service"

Michelle, Daewoo Matiz

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"The service was said to take all day but finished by lunch time. Very happy."

Michael, ISUZU D-MAX

Longreach Motors/Tyrepower Longreach/ARB

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Friendly, and thorough, identified future problems to be attended to. Guess who ...

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Clint, Toyota Landcruiser

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Adam, Isuzu Rodeo/D-Max

Cooloola New Age Mechanical

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Cooloola New Age Mechanical was efficient and courteous. They provided good serv...

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Louise, Nissan X-Trail

Noosa Mechanical

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"Efficient and thorough servicing at reasonable price."

Brian, Toyota Corolla

Ottos Mufflers

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"Plenty of parking and workshop looked well organized."

Graeme, Kia Sorento

Smithy's Mechanical

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Very nice and friendly staff, and helpful they know what they are doing . I'll b...

Very nice and friendly staff, and helpful they know what they are doing . I'll be going there back there more

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Roger, Ford Falcon

Gez Mechanical

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He was honest about what the car needed and didn't need and was prompt to contac...

He was honest about what the car needed and didn't need and was prompt to contact me before doing further work. Would recommend.

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Paul, Holden Astra

Ram Automotive

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Shem, Toyota RAV4

Quik Speed Brake & Mechanical

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I was able to book in online and know what the price would be. I then arrived at...

I was able to book in online and know what the price would be. I then arrived at the appointment time and was shocked when told my car would be serviced and be ready in a bit over an hour. They were true to their word and then I had follow up the following day. Yes if you devoted time to the one vehicle then a service would be available in this time frame but I have not experienced that with any other business. More than happy and will be back when the next service becomes due.

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Michael, Mazda CX-5

* Minimum service amounts apply

Browns Autobahn Nambour

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Brown autobahn doing excellent service. And during the service they found the pa...

Brown autobahn doing excellent service. And during the service they found the part which we have been told by another mechanic to replace it but actually that part was in really good and working conditions so he called us and he said that u don need to change the part so actually they are ripping of ur money they are doing what it necessary to do it and he save our $300. They are best in Nambour... honest and genuine people. And at the end of the service they clean and wash ur car. Keep it up good work...

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Press, Holden Barina

BGK Mobile Mechanical

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Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliabl...

Brendan from bgk mobile mechanical is great! Extremely honest, quick and reliable. Would gladly recommend him to people!

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Terri, Holden Clubsport

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"Great customer service and very satisfied with the works carried out."

Natasha, Mitsubishi Lancer

Unique Mobile Mechanic

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"Excellent customer service."

Leighton, Toyota Hilux

Noosa River Motors

airport_shuttle Mobile Mechanic

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Phil was very accommodating with timings and did a very professional job. He dis...

Phil was very accommodating with timings and did a very professional job. He discussed what he intended to do and gave me options on the products he might use. On pick up he gave me a rundown on what he'd done, showing me parts he had replaced and gave me advice on maintenance issues. I'll be going back to him.

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Geoff, Toyota Landcruiser

Procheck Automotive Mobile Noosa

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star star star star star

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Excellent customer service from Shane and a job well done! Definitely using him ...

Excellent customer service from Shane and a job well done! Definitely using him again.

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Maree, TOYOTA YARIS

Master Mechanix

airport_shuttle Mobile Mechanic

star star star star star

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Great & friendly service!! It was very convenient that Master Mechanix came out...

Great & friendly service!! It was very convenient that Master Mechanix came out to us. No hesitation in recommending :)

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Astrid, Skoda Rapid Spaceback

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Carmila mechanic? We combine all of the mechanics workshops offering the service you need, in your area of Isaac Region in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Carmila area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Isaac Region, we’ll find you the best mechanic for the job.

Wherever you are in Isaac Region, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Carmila mechanics who can get the job done properly and quickly.

Don't forget you can also compare and book local mobile mechanics in Carmila through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Carmila have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Carmila. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661