Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

LATEST REVIEW

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star star star star star

They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Aim Auto Care Pty Ltd

SUMNER
star star star star star_half

LATEST REVIEW

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star star star star star

Great service, friendly staff. Price is amazing highly recommend giving them ago...

Great service, friendly staff. Price is amazing highly recommend giving them ago you wont be disappointed.

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Phillippa, Nissan Maxima

Recently requested quotes for Gailes mechanics

Average quote price in Ipswich

$469.56

Toyota Camry

TASKS QUOTED

Basic Service

$195.33

Mazda 6

TASKS QUOTED

$1,427.93

No deposit & interest free

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ABS Mt Ommaney

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Robyn, Mitsubishi Lancer

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Bridgestone Select Springfield Orion

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First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

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Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

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Kirsty, Holden Commodore

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A great price and excellent customer service- I will be getting all my future ca...

A great price and excellent customer service- I will be getting all my future car services at this workshop!

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Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Good, quick and quality customer service. I liked the way they take care of cust...

Good, quick and quality customer service. I liked the way they take care of customer's car.

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Highway Automatics Moorooka

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The booking system itself is a little floored. I originally booked at a much mor...

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Ryan, HONDA ACCORD

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Tobias, Toyota Landcruiser Prado

YJ Motors

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"These guys are very professional"

John, Holden Combo

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So happy with the service, price, fact it is a local business and the care taken...

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Greg is fantastic to deal with, and my car is running beautifully since its serv...

Greg is fantastic to deal with, and my car is running beautifully since its service.

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Rachael, RENAULT MEGANE

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"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

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Saad, Toyota Avensis Verso/Picnic/SportsVan

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So very surprised it was done so good n quick and the customer service was amazing..definitely recommend these guys to anyone.

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Sally, Subaru Tribeca

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They were excellent. Kept me informed. Picked my car up and dropped it back. Did...

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Gary, BMW 3 Series

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Professional and friendly mechanic. Had some minor additions to the service (lig...

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Ross, Ford Fiesta

* Minimum service amounts apply

Royce Motors

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Ben, Mitsubishi 380

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Aidon, Mitsubishi Lancer

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

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The service was prompt and thorough. Some issues were found with my suspension a...

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Teneke, Mitsubishi Lancer

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BB Garage

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"honest and great work . highly recommended"

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I highly recommend Bryan and the team at Phoenix. They provide mechanical servic...

I highly recommend Bryan and the team at Phoenix. They provide mechanical servicing, with exceptional customer service, at a great price.

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Leanne, Mini Mini

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Bridgestone Select Mount Gravatt

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These guys are wonderful! When I picked up my car after a service my radio had s...

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Talia, Hyundai Getz

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I really appreciate the quality and responsiveness of personnel. Thanks a lot fo...

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The car service was excellent. We will come back cause we need to replace a part...

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Astrid, Kia Sportage

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Deshon is awesome and my service there is always honest and perfect. It's really...

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Bizzell's Garage

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High quality and professional staff. Very efficient. Had the service completed i...

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Elton, MERCEDES VITO

Ashgrove AutoCare

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"very switched on guys, great customer service."

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Magic Spanners Mobile Mechanics Brisbane & Ipswich

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Mechanic was friendly and efficient. Very convenient service at good price. I wa...

Mechanic was friendly and efficient. Very convenient service at good price. I was goven good advice about maintaining my car.

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Amy, Hyundai ix35

Automotive All-Stars

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Nice and early with a text to tell me he was on his way and estimated time of ar...

Nice and early with a text to tell me he was on his way and estimated time of arrival. Very professional and knowledgeable and a friendly touch to the service as well. Highly recommend

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Ian, Ford Falcon

Aim Auto Care Pty Ltd Mobile

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Stephen was thorough, punctual and very friendly. I would recommend him to anyon...

Stephen was thorough, punctual and very friendly. I would recommend him to anyone who needs a car serviced. Thank you so much, Stephen. Nicole

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Nicole, Volkswagen Golf VI

Killer Parts and Mechanical

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"Very helpful and knowledgable at a reasonable price"

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Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Ipswich for your next service. AutoGuru compares mechanics and vehicle service options in Gailes and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Gailes or the greater Ipswich area, get an upfront quote online and pay nothing extra!

Our trusted mechanics in Gailes and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Gailes mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661