Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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* Minimum service amounts apply

BB Garage

WEST IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

Found the BB Garage to be helpful and honest.The mechanic explaned what had been...

Found the BB Garage to be helpful and honest.The mechanic explaned what had been done he also told me what I should be looking at next service. Found the cost very reasonable.

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Brett, Nissan Navara/Pick-up

Midas Ipswich

WEST IPSWICH
star star star star star_half

LATEST REVIEW

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star star star star star

It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

* Minimum service amounts apply

Ipswich City Mechanical & Auto Electrical

RACEVIEW
star star star star star

LATEST REVIEW

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star star star star star

I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

LATEST REVIEW

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star star star star star

The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Rebecca, Subaru Forester

Llewellyn Motors

BOOVAL
star star star star star_half

LATEST REVIEW

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star star star star star

"The service was excellent and the staff friendly and helpful."

Howard, HOLDEN CRUZE

No deposit & interest free

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Other mechanics in Ipswich

* Minimum service amounts apply

Bridgestone Select Springfield

SPRINGFIELD
star star star star star

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

They did a awesome job on my car and we're fast & efficient Also good friendly team and affordable prices.

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Kaine, Dodge Caliber

Aim Auto Care Pty Ltd

SUMNER
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Tuan, Volkswagen Golf VI

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I don't know much about cars, but I knew my car was messed up. The gents were po...

I don't know much about cars, but I knew my car was messed up. The gents were polite and helped me out with a few bits and pieces.

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Chris, Holden Commodore

KPR Automotive

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I would recommend KPR to anyone, good service was done to meet my expectation wi...

I would recommend KPR to anyone, good service was done to meet my expectation with good fixed price value. I'll definitely get my other car service here and all other future servicing. Thank you KPR

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Eranga, NISSAN MICRA

CARS - Complete Automotive Repair Service

SEVENTEEN MILE ROCKS
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Really great place and trustworthy mechanic. Very thorough logbook service done....

Really great place and trustworthy mechanic. Very thorough logbook service done. Definitely going to continue having my car serviced with Mike- a genuine and honest guy. Very reasonable prices too.

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Chris, Subaru Forester

Grace Automotive Pty Ltd

OXLEY
star star star star star

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Very happy with my service they even screwed back in my number plate and wing li...

Very happy with my service they even screwed back in my number plate and wing light and cleaned the greasy hand marks off my car! Also got a good quote for more work to be done to my car! Will defiantly be going back! :)

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Kirsty, Holden Commodore

Lockyer Valley Toyota

GATTON
star star star star star

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I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

Hi Tech Auto Service

INDOOROOPILLY
star star star star star

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star star star star star

Friendly service and a lot better than there competitors close by. Which couldn'...

Friendly service and a lot better than there competitors close by. Which couldn't even say if they had check the tyre pressure. Free car wash and vacuum also makes it fantastic.

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Paddy, Toyota Yaris

Midas Indooroopilly

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star star star star star_half

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"Great advice and information"

Kelsie, Audi A3 Cabrio

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Best place to get your car repaired and serviced. Fast honest and reliable.10 ou...

Best place to get your car repaired and serviced. Fast honest and reliable.10 out 10 Plus do extras for no extra cost..

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Ashley, Holden Cruze

Southern District Auto Centre

HILLCREST
star star star star star

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star star star star star

So happy with the service, price, fact it is a local business and the care taken...

So happy with the service, price, fact it is a local business and the care taken...

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Debra, Audi A3/A3 Sportback

JR Auto Service

ROCKLEA
star star star star star

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"Great blokes, fast and easy service. Will definitely go back"

Andrew, Toyota Hilux

Highway Automatics Moorooka

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star star star star star

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star star star star star

The booking system itself is a little floored. I originally booked at a much mor...

The booking system itself is a little floored. I originally booked at a much more conveinient location according to the availablitiy listed on the site - only to be told it was not possible as they were fully booked. The process of rebooking elsewhere was a breeze though!

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Ryan, HONDA ACCORD

Satnam Autos

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star star star_half star_border star_border

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"Friendly staff, affordable prices"

Saad, Toyota Avensis Verso/Picnic/SportsVan

AMW Auto Experts

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"Flawless service great pricing"

Ankur, Honda Accord

A1Roadworthys and Mechanical Coopers Plains

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star star star star star_border

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Very knowledgeable, helpful and pleasant to deal with. Got on with the job despi...

Very knowledgeable, helpful and pleasant to deal with. Got on with the job despite some unforeseen problems and honoured the quote.

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Tobias, Toyota Landcruiser Prado

Moorooka Automotive

MOOROOKA
star star star star star_half

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star star star star star

They were excellent. Kept me informed. Picked my car up and dropped it back. Did...

They were excellent. Kept me informed. Picked my car up and dropped it back. Did an excellent job on my car. Never been as good to drive as it is now and all at a very competitive rate. Excellent service cant recommend them highly enough. If you want honest integrity and affordable prices these are the people to see

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Gary, BMW 3 Series

YJ Motors

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star star star star star_half

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excellent work and professional. will be taking my work vans here from now on. ...

excellent work and professional. will be taking my work vans here from now on. thank you.

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John, Holden Combo

Salisbury Auto Care

SALISBURY
star star star star star

LATEST REVIEW

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star star star star star

Staff are very friendly and knowledgeable. Did a great job on the car using qual...

Staff are very friendly and knowledgeable. Did a great job on the car using quality products and care at a 25% cheaper price than the car manufacturers' service department.

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Ash, ISUZU D-MAX

Wilco Motors

SALISBURY
star star star star star

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star star star star star

"Mark was very helpful. Will recommend to friends."

Alex, MAZDA 2

AutoWorks

SALISBURY
star star star star star

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star star star star star

"Great service, helpful advice, cant complain at all. I will go back again 😊"

Katie, Holden Viva

* Minimum service amounts apply

Royce Motors

SALISBURY
star star star star star

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star star star star star

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a r...

Zero dramas, staff were very helpful Cheap, convenient, simple Will be a returning customer A+

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Ben, Mitsubishi 380

Ralph's Garage

WEST END
star star star star star_half

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star star star star star

Great value for money, friendly service. Picked up on an issue that could be fix...

Great value for money, friendly service. Picked up on an issue that could be fixed under warranty. Thanks!

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Simone, VOLKSWAGEN POLO

Bizzell's Garage

PADDINGTON
star star star star star

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star star star star star

High quality and professional staff. Very efficient. Had the service completed i...

High quality and professional staff. Very efficient. Had the service completed in a morning. The additional part required was ordered and delivered on the same day and installed that afternoon. Best mechanic I've been to! Bizzell's is a Paddington institution, isn't a better mechanic in the area. Will recommend to all of my friends.

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Hamish, FORD ESCAPE

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Good, honest advice. Gave me a helpful review of other things that need atte...

Good, honest advice. Gave me a helpful review of other things that need attention without the pressure or obligation to do it straight away just to get extra business. Appreciated.

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Leana, Volvo 850

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"Superfast turnaround on my car so I could get back on the road and work."

Robert, Toyota Prius v

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These guys don't mess around and tell you exactly what you need to know before g...

These guys don't mess around and tell you exactly what you need to know before going ahead and doing it. I recently got my VE SS ute serviced with Midas, and after missing its last service I expected the worst. For the amount of work that I got done, they are the best in value and price that could be found anywhere! Definitely sticking with the boys at Midas... hands down!

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Allison, HOLDEN COMMODORE

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star star star star star

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star star star star star

1st time using this company; I'm very impressed with workmanship and price. I wi...

1st time using this company; I'm very impressed with workmanship and price. I will definitely be coming back.

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Karen, NISSAN MURANO

Tony Reed A Grade Mechanical Repairs

KELVIN GROVE
star star star star star

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star star star star star

Tony runs an excellent business giving hands on service to the customer with exc...

Tony runs an excellent business giving hands on service to the customer with excellent reporting of current and potential problems with the vehicle. Tony was available first hand to discuss matters of importance and phoned during service to advise of things that should be attended to immediately. Whilst no one wants to pay out money for unneeded jobs the discussions were descriptive and later the old items replaced were voluntarily shown as evidence. Excellent experience!

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Jeff, Subaru Outback

Newmarket Car Care

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star star star star star

LATEST REVIEW

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star star star star star

Had full confidence when I dropped the car in for the service - the owner (Mark)...

Had full confidence when I dropped the car in for the service - the owner (Mark) was extremely knowledgeable and fully explained everything that was done with the service. Will definitely recommend and I will obviously use in the future. Paul Molenda

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Paul, SAAB 9-3

Midas Woolloongabba

WOOLLOONGABBA
star star star star star_half

LATEST REVIEW

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star star star star star

Good service and very quick It was raining and my umbrella broke so they lent ...

Good service and very quick It was raining and my umbrella broke so they lent me there to walk round to a little cafe with was nice of them.

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Paul, HYUNDAI GETZ

* Minimum service amounts apply

Bridgestone Select Woolloongabba

WOOLLOONGABBA
star star star star star_half

LATEST REVIEW

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star star star star star

Reasonably priced; fast servicing and quick drop off... very happy with the cust...

Reasonably priced; fast servicing and quick drop off... very happy with the customer service and will be using them again.

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Lauryn, Holden Cruze

Rapid Tune East Brisbane

EAST BRISBANE
star star star star star

LATEST REVIEW

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star star star star star_border

Booked them because of location and competitive price for standard logbook servi...

Booked them because of location and competitive price for standard logbook service. Very friendly staff and pleasant service, they know what they're doing and the service was completed on time. Only thing keeping me from giving 5 stars is that some additional works, which I agreed should be done, were quite pricey and I could not validate if the added works/parts were good value for money or not.

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Alister, Toyota Corolla

Australian Mechanical

ENOGGERA
star star star star star_half

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They did most of what we agreed on.. as it was raining they couldn't wash the ca...

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Robert, Subaru Forester

Absolute Car Care

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star star star star star

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"Friendly staff and quality work"

Marco, Honda Jazz

SVS Autocare Brisbane

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star star star star star

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Friendly staff. Very professional and thorough. Honest and reliable. I would def...

Friendly staff. Very professional and thorough. Honest and reliable. I would definitely recommend and be back for sure. Had a great experience, they are great with customers and great with your car.

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Shonny, Nissan Almera

Deshon Tyres & Service

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star star star star star

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Was called to discuss new tyres and provided a recommendation that wasn't the mo...

Was called to discuss new tyres and provided a recommendation that wasn't the most expensive. Car ready when quoted, price very reasonable and driving like a dream.

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Stacey, Audi A4

Mobi-Tec Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"just a very good person"

David, Suzuki Swift

Killer Parts and Mechanical

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star star star star star

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star star star star star

I found John to be very pleasant. He went out of his way to accommodate some spe...

I found John to be very pleasant. He went out of his way to accommodate some special circumstances (unrelated to the vehicle service) that I had to deal with on the day of the booking. I appreciated that.

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Paul, Honda Accord

Automotive All-Stars

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star star star star star

LATEST REVIEW

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star star star star star

People who done service for my car they are realy good much better than a machan...

People who done service for my car they are realy good much better than a machanic shop

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Johnny, KIA RIO

Aim Auto Care Pty Ltd Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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"Great service, affordable, quick service."

Matthew, Mitsubishi Lancer

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Ebenezer? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Ipswich’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Ebenezer or the greater Ipswich area, get an upfront quote online and pay nothing extra!

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Ebenezer who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Don't forget you can also compare and book local mobile mechanics in Ebenezer through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Ebenezer have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661